Quick Facts About Queen Nails
Queen Nails place has received a mix of positive and negative comments, which provides insight into both its strengths and weaknesses. In order to analyze these comments and identify the strengths and weaknesses of the place, let's break down the comments and categorize them accordingly.
Strengths:
1. Phenomenal service: Multiple comments highlight the exceptional service provided by Queen Nails place. Customers mention that they never leave disappointed and that the staff is professional and pleasant. The fact that the service is consistently praised suggests that it is one of the strengths of the establishment.
2. Attention to detail: Customers appreciate the attention to detail shown by the staff at Queen Nails place. They mention that the staff takes their time and are very detailed and clean in their work. This attention to detail contributes to the overall positive experience of customers.
3. Long-lasting results: The durability of the acrylic nails offered by Queen Nails place is mentioned positively. A customer claims that they last 2-3 weeks without a nail popping off, indicating that the quality of the products and services is satisfactory.
4. Clean facility: Multiple comments mention that Queen Nails place maintains a clean facility. Customers highlight that it is always a clean environment, providing a pleasant experience for visitors.
Weaknesses:
1. Nail quality issues: One customer claims that the acrylic nails she received from Queen Nails place chipped almost immediately after getting them done. Additionally, the customer experienced nails popping off within a few days. This suggests a potential weakness in the quality control or application process at Queen Nails place.
2. Inconsistent service: One comment mentions that the staff at Queen Nails place did not follow the order in which customers arrived, causing frustration and a perceived lack of professionalism. This inconsistency in service can be perceived as a weakness, as it can lead to customer dissatisfaction.
3. Unclean waiting area: While the facility itself is generally described as clean, one comment mentions spilled nail polish testing in the waiting area. While this may not be a deal-breaker for most customers, it does indicate a potential weakness in maintaining a completely clean environment.
4. Lack of ombre nail service and rude staff: Another comment describes a negative experience with a male nail technician who was rude and did not know how to do an ombre-style nail design. This suggests a weakness in terms of the staff's skillset and professionalism.
5. Overpriced services: One customer claims that Queen Nails place overcharges for their services. This perception of the pricing being too high may deter potential customers, thus indicating a weakness in terms of pricing strategy.
In conclusion, Queen Nails place has strengths in terms of exceptional service, attention to detail, long-lasting results, and a clean facility. However, it also faces weaknesses in terms of nail quality issues, inconsistent service, unclean waiting areas, lack of certain services, rude staff, and perceived overpricing. By addressing these weaknesses, Queen Nails place can further enhance its strengths and improve overall customer satisfaction.
Best TL Reviews
I will only come to this shop. The service is phenomenal. I never leave disappointed. I get acrylic nails no chip & they last 2-3 weeks without a nail popping off. They are very detailed, clean, and they take their time. I highly recommend coming here
Such a nice and beautiful, relaxing place to get my nails done. I love them. Very professional and ALWAYS a good experience.????I’m a very plain Jane kinda girl and they always send home refreshed and well polished!????????????
I’m not sure what happened to this place but it had gone downhill SEVERELY. I have been a regular here for years & so has my mother. I always get an acrylic full set, the polish chips almost immediately after getting them done. I got my nails done Saturday, 3 nails completely popped off on Wednesday. I went in & got them redone, they didn’t charge me (as they shouldn’t), and just had ANOTHER one pop off today (Friday). I take care of one 10-month-old for a living so they did not pop off due to excessive use of my hands or anything. For the prices they have and the fact they overcharge way too much, there’s no reason their nails should be such poor quality.
Got there with 3 people ahead of me. A woman came after me on her lunch break asking if she should come back at 3 or would she be on to wait. They told her it's fine to wait. They took the woman before me and person ahead of me. When we spoke up they made excuses such as the one person didn't do pedicures or designs. The person before me didn't want designs. Very unprofessional. I waited my time so she should've waited or came back. So they lost 2 full services for a quick republish. ????????♀️????????♀️
Went here last minute after my usual nail place had a long wait. I waited for maybe 10-15 minutes and they got me in the chair for a pedicure. The service itself was great. I got there at the end of the day and it was quiet even with the few customers that were still there. The lady (Vicky?) was nice and paid good attention to what she was doing and made corrections before I even had the chance to point anything out. Very good. Overall I liked the service. Will definitely come back for a fill in.
The location itself could use some detail cleaning. Nail polish testing all over the waiting area. It looks like it was mainly customers doing but nonetheless it wasn’t great to the eye but not a deal breaker at all. A quick paint job/removal of spilled polish will do the trick.
Don’t waste your time! The services aren’t worth the prices! The work and professionalism is NOT up to par! Trust me, there’s much better out here. Never again.
First and last time. Terrible service, very rude male nail tech. Could have told me he didn’t know how to do ombré. I would have asked for something different Kept jerking my hands. Really bad experience would not recommend. Also unclean environment.
No chip pedicure is my go to.
The staff is professional and pleasant.
Always a clean facility. It's a nice break from work.
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Queen Nails Info
Amenities
From the business
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Identifies as Black-owned
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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