Rafael's Restaurant

+1 423-942-8287

4725 Main St, Jasper, TN 37347 United States of America

Open Today: -

Quick Facts About Rafael's Restaurant

Rafael's Restaurant has a mix of strengths and weaknesses based on the comments provided. To analyze them, let's first focus on the strengths.

One of the strengths of Rafael's Restaurant is its diverse menu. A customer mentioned being surprised to see Greek dishes on the menu, indicating that the restaurant offers a variety of options to cater to different tastes. Another customer expressed a desire to go back and try the pizza, suggesting that the menu has enticing choices that customers are interested in exploring.

The service at Rafael's Restaurant is also praised. A customer mentioned that the waiter, KP, was attentive and provided great service. This highlights the restaurant's commitment to customer satisfaction and suggests that the staff is well-trained in delivering a positive dining experience.

Several customers also praised specific dishes at Rafael's Restaurant. A customer mentioned that the fries and salad were excellent, and another customer raved about the veal parmesan and declared it the best pizza they've had in a long time. These positive reviews indicate that the restaurant excels in certain food items, potentially attracting customers who specifically seek out these dishes.

Another strength mentioned by a customer is the clean and spacious environment. Cleanliness is important to customers, and a well-lit and spacious dining area can contribute to a comfortable and enjoyable dining experience. Additionally, having a clean restroom creates a positive impression of the restaurant.

Now, let's move on to the weaknesses mentioned in the comments.

One recurring weakness is inconsistency in food quality. Customers highlighted issues with certain dishes, such as pre-packaged gyro meat, bland chicken in the Alfredo, and tough cheese in the calzone. These comments suggest that the kitchen may lack consistency in the execution of some dishes. Inconsistency can lead to dissatisfaction and may deter customers from returning.

Another weakness mentioned is a mistake in fulfilling an order. One customer mentioned receiving the wrong pizza, which resulted in them having to take it to-go and discovering that it was inedible due to excessive liquid saturating the crust. Such mistakes can significantly impact the overall dining experience and leave a negative impression on customers.

The lack of booth dividers and uncomfortable encounters with other patrons were also mentioned as weaknesses. One customer expressed a desire for dividers between booths to provide more privacy, and another mentioned feeling stared at while eating. These comments imply that the restaurant's layout and atmosphere may not be conducive to a comfortable dining experience for all customers.

In conclusion, Rafael's Restaurant has both strengths and weaknesses based on the comments provided. Some strengths include a diverse menu, commendable service, specific dishes that receive high praise, and a clean and spacious environment. However, the weaknesses include inconsistency in food quality, mistakes in fulfilling orders, and potential discomfort caused by the lack of booth dividers and uncomfortable encounters with other patrons. Addressing these weaknesses could improve the overall dining experience and attract more satisfied customers to Rafael's Restaurant.

Best TL Reviews

I was surprised to see some Greek dishes on the menu. I had the gyros, and the meat seemed to be pre-packaged instead of off the spit. Hubby had the chicken Alfredo with garlic bread. He thought the chicken was bland, not grilled, and the garlic bread was more of a toasted bun with butter.

IF we go back, it would be to try the pizza.

We had a meal here the other day. We hadn’t been in a while.

The service was great, I don’t think KP could have be more attentive. He was great.

I ordered a burger with fries, wife ordered a Hawaiian Pizza. KP brought our food, mine was right, but they made the wrong pizza. By the time the correct pizza was brought out, I had finished my burger, so we got the pizza togo. There was so much liquid? in the pizza that when we got home the entire bottom crust was completely soaked. The pizza couldn’t be eaten. It was wasted.

My burger was okay, fries were excellent. The dining room was freezing ????.

Don’t think we’ll be back, at least not anytime soon.

Ordered spaghetti and meat sauce - got meatballs. Husband ordered calzone. Cheese was so tough he had to yank it out. Cheese sticks were tough like they had cooked them twice. Again, had to yank at them to get a bite. Usually pleased with Rafael's but disappointed this time.

We were headed toward Chattanooga TN from Huntsville, AL and wanted lunch. One of our party is vegetarian, so a lot of fast food doesn't work.

We found Rafael's through a Google search and decided to take a chance.

Clean, well lit, with a great ambience, the food did NOT dissapoint! It was outstanding!

I had the gyro plate, my traveling companions had a veal parm sub and a vegetable calzone. My gyro was perfectly cooked and a large enough portion that was perfect. The veal and calzone were just as good as my gyro.

We left satisfied yet not overfull.

Family owned, family friendly, and family oriented, the staff were super fun and helpful. We will definitely be back!

Hands down a must go to when your in the area!!!! Best pizza ever and veal parmesan, salad, everything was great about this place hostess was super nice!!! Always on point with refills and anything we needed... Pizzas was bogo and so we had a wonderful lunch the next day also...I cannot wait to go back again ... In my opinion this is one of the best restaurants I've ate at in a long time..

They had a new waiter there, he was friendly & attentive to you.

I just wish Rafael's could have dividers between the booths.

Especially since one Old Man kept trying to cough up a lung at the table! His wife be turning her nosey self looking at our table after he would do it! She stopped after I made a comment loud enough she could hear!

People be staring @ you just like they have Never seen anyone eat before or a person of color eat out before!

Good food at a decent price. Spacious and open environment. Clean and food was received promptly.

Best fries, salad was fresh, great parking and clean restrooms.

The food was very tasty.