Quick Facts About Riverside Nail
Riverside Nail place has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze and summarize the comments provided.
Starting with the strengths, one common theme mentioned by customers is the friendly and welcoming staff. Multiple comments highlight the positive interactions and customer service received at Riverside Nail place. This suggests that the salon has created a pleasant atmosphere for its customers, which can contribute to a positive overall experience.
Another strength mentioned by customers is the quality of the nail services provided. Several customers mention that their nails came out perfectly and express satisfaction with the manicures and pedicures they received. This suggests that the nail technicians at Riverside Nail place are skilled and capable of delivering high-quality nail services.
Reasonable prices are also mentioned as a strength of Riverside Nail place. Multiple customers mention that the prices are reasonable and that they appreciate the affordability of the services offered. This can attract customers who are looking for good value for their money.
Additionally, a few comments mention that the salon was able to accommodate last-minute appointments. This flexibility and willingness to accommodate customers' needs can be seen as a strength, as it shows that Riverside Nail place is responsive to customer requests.
Moving on to the weaknesses, one common complaint mentioned by customers is a decline in the quality of service. One customer mentions that there was no foot and leg massage or hand massage during their pedicure service, which was a disappointment. Another customer mentions that the salon appeared rushed and was past closing time during their appointment. These comments suggest a lack of attention to detail and a rushed service, which can diminish the overall customer experience.
Another weakness mentioned by a customer is the loss or misplacement of nail colors. This lack of organization and attention to detail can lead to customer dissatisfaction and compromise the desired outcome of the service.
Furthermore, one customer mentions that the salon does not use OPI nail polish, which is a popular and trusted brand. This can be seen as a weakness, as customers who prefer or are accustomed to a specific brand may be disappointed by the salon's choice of nail polish.
Lastly, a few customers express dissatisfaction with the longevity and durability of the nail services. Chipped nails and nail polish that appeared diluted or sheer are mentioned as concerns. This suggests that the nail technicians may not be applying the products properly or are using subpar quality products, leading to unsatisfactory results.
In summary, Riverside Nail place has strengths in terms of friendly staff, quality of services, reasonable prices, and the ability to accommodate last-minute appointments. However, weaknesses include a decline in service quality, lack of attention to detail, misplacement of nail colors, the choice of nail polish brand, and durability issues with the nail services. By addressing and improving these weaknesses, Riverside Nail place can further enhance the overall customer experience and satisfaction.
Best TL Reviews
I had a really good experience here. I called for an appointment after a terrible experience at another salon in town earlier. They were able to fit me in same day within 30 minutes. The nail tech took her time and my nails came out perfect. I bite my nails and pick at my cuticles and you would never even know. I will be back again.
I used to like this salon. I went yesterday with my daughter for a mani pedi. Their prices went up to $65.00, which I understand in this economy. However, the quality went down! No foot and leg massage, no hand massage. I told the girl doing my pedi that I wanted the same color for my mani, but she lost/misplaced the color and had to compromised on the color which I am not pleased with. The same girl who did my mani, did my daughter’s. My daughter did not get the ends of her nails polished and they are rough to the touch. My daughter didn’t get the foot and hand massage either. What should have been an hour appointment turned into 1 3/4 hours. They were past closing and rushed our appointment.
Me and my girlfriend found this place and they have been so lovely here! They fixed our broken nails from a previous place and the prices are so reasonable!
They are very nice and helpful, I do the dip for my fingernails and we have had pedicures there and they are fabulous!
Absolutely love this place. friendly, welcoming girls. did my nails exactly the way i wanted. Took my niece with me.
New place to get my nails done! Daughter brought me here to meet mother and daughter nail techs (owner) plus another nail tech who gave me a great manicure!
Alas, I wanted to really like this place. It’s close to home and a manicure is a good price. However, I’m an OPI girl. When I walked in and saw that they weren’t using OPI, I should’ve left, but I thought I’d give them the benefit of the doubt. Problem 1–not a good manicure, very little work was done on the sides of my fingertips; 2-no treatment of my cuticles; 3-the tips of my nails were not gone over (sealed) before top coat was applied (my manicure and gels are 4 days old in these pictures). Very disappointed.
Very friendly staff and my nails are beautiful! I recommend to anyone, particularly if you tend to be rough on your nails.like I am as I have not broken any nails since coming here
4 nails chipped the next day. Even with 2 coats, I could see through the red OPI nail polish. Perhaps it's diluted?
Riverside Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
How to go there
Location
Places