Quick Facts About Robin's Nails
Robin's Nails place has received a mix of positive and negative comments, highlighting both the strengths and weaknesses of the establishment. This analysis will delve into these comments and provide an evaluation of the overall strengths and weaknesses of Robin's Nails place.
Starting with the strengths, Ann is highly praised by a customer who has been going to her for years. This indicates that she has developed a loyal customer base and is skilled in her work. The comment also mentions that the prices are affordable, which is another strength of Robin's Nails place. Affordable prices can attract more customers and make the services accessible to a wider range of people.
Another positive aspect mentioned is the availability of color changing gel polish and a variety of other gel colors. This indicates that the salon offers a wide range of options to their customers, giving them the ability to choose from different styles and trends.
One customer commented on their pleasant experience with a manicure and pedicure, highlighting the gentle and non-rushed service they received. This emphasizes the attention to detail and customer satisfaction provided by the staff at Robin's Nails place. This personalized and relaxed approach can create a positive and welcoming atmosphere for customers.
Moving on to the weaknesses, one customer had a negative experience at Robin's Nails place. They were disappointed with the inability to remove gel polish and the perceived rudeness of the staff. Additionally, they mentioned unsanitary conditions in the salon, including the presence of flies. This raises concerns about the cleanliness and hygiene practices of Robin's Nails place, which can be a major weakness for any nail salon.
Another complaint highlighted the poor customer service experienced by a customer. They noted that the employees were not attentive, did not greet them, and even asked them to leave due to limited staff availability. This indicates a lack of professionalism and a negative customer service experience, which can greatly impact the reputation of the salon.
A customer expressed frustration at the wait times they experienced during their visits. Having to wait for nearly two hours and then being informed that they would have to wait even longer can be frustrating for customers, and indicates a lack of efficient scheduling and management.
Despite these weaknesses, one customer expressed their satisfaction with the service received, specifically praising the owner for their nail services. This indicates that there are still skilled technicians at Robin's Nails place who can provide high-quality services.
In conclusion, Robin's Nails place has both strengths and weaknesses based on the comments provided. The strengths include the skilled technician, affordable prices, availability of various gel colors, and the provision of gentle and non-rushed services. On the other hand, the weaknesses include issues with gel polish removal, unsanitary conditions, poor customer service, long wait times, and a lack of professionalism. It is essential for Robin's Nails place to address these weaknesses and improve their overall customer experience to maintain and attract more customers.
Best TL Reviews
Ann is the BEST!!!! I’ve been going to her for years. The prices are affordable and she always does a great job!!!
Great service, started going there only to get my eyebrows waxed but started getting my nails don’t there and I’ve been happy ever since. The set in the pictures is a color changing gel polish that they have and other gel colors they have.
Was the worst experience i’ve ever went too, wanted a simple pedicure with gel and they weren’t even able to take off the gel that was currently on! they were so rude that they told me to go back to the people that did my nails. btw they were super unsanitary and had flys i don’t recommend going here
I had a manicure and pedicure here and it was pleasant. The strip mall that it is in is a little run down but that didn't mean their services are also. I recieved great service here and I did not feel rushed. That is my biggest complaint about nails shops, they rush you in and rush you out, but not here. It was relaxing and they were not rough with my fingers or toes. Gentle all the way around! I will be returning here in a couple of days for a fill and touch up on my pedicure.
The only reason I’m giving this place a few stars is because I have been here in the past(only a few months ago) and the place was really nice. Now the customer service sucks. It seems as if no one works on the weekends. On Saturday I went to the salon for a pedicure. I was placed in the chair, for my feet soak. I waited politely not saying a word until my water got cold for someone to start me. I ended up leaving! Today I visited the salon 1) I was not greeted and not ask what service I needed. I sat down politely not saying a word and was told I can leave because there was only two people working.
I was there for almost 2 hrs I left because two ladies that came after me were being help when I complained to one of the ladies that work there she said that she would help me after she was done with another customer. Which would have been at least another 30 minutes. This is the second time and the last the I will ever go there the first time I was there for 1 1/2 they should have a better system so they don’t skip customer.
She hooked me up I loveeeee my nails.
I am from VA and was nervous about the amount of time it would take me to find a nail tech that I loved! I was so pleased with my nails and toes and the staff is friendly. The owner did my nails and I will continue to get my mani/pedis here!
Place Pictures
Robin's Nails Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
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| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
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Location
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