Quick Facts About Rocky's Choice Ltd
Rocky's Choice Ltd is a popular place known for its delicious food and great value for money. It has received several positive comments from customers regarding the taste and quality of their dishes, such as pizzas and chicken burgers. The fact that the pizza tasted fresh and the chicken burger brought back memories highlights the consistency and flavor of their offerings.
One of the strengths of Rocky's Choice Ltd is their customer service. Most customers had positive experiences with the staff, praising their hard work and recommending training in manners, such as saying please and thank you. This suggests that the staff is attentive and focused on providing a good customer experience. Additionally, the comment about the staff deserving a bonus indicates that they are valued by customers for their efforts.
Another strength of Rocky's Choice Ltd is their value for money. Multiple comments mention the great pizza deals and affordable prices, making it an attractive option for customers who want a tasty meal without breaking the bank. This affordability could contribute to the restaurant's popularity and success over the years.
The variety of menu options is also a strength of Rocky's Choice Ltd. Customers appreciate the range of choices available, such as paneer hot, veg hot, and peri-peri wings. This variety allows customers to find something they enjoy and caters to different dietary preferences and restrictions. Additionally, the comment about the curly fries being the best accompaniment to their pizzas suggests that the restaurant pays attention to the quality and taste of their side dishes as well.
However, there are also a few weaknesses that have been pointed out by customers. One customer mentioned that the staff should be trained in manners and respect. They specifically mentioned a rude staff member who did not say thank you and did not apologize for a mistake. This lack of professionalism can negatively impact the overall customer experience and may need to be addressed by the management.
Another weakness that has been mentioned is the inconsistency in order accuracy. One customer ordered a regular pizza but received a large pizza without being charged extra. While this might seem like a positive experience, it also highlights a potential issue with order management and accuracy. Customers rely on receiving what they ordered and mistakes can lead to disappointment.
Finally, one customer had a negative experience with the quality of the burger they ordered. They claimed that it had salad and onions despite specifically requesting no salad, and the chicken fillet did not meet their expectations. This suggests that there may be inconsistencies in the preparation of some dishes or a lack of attention to customer preferences.
In conclusion, Rocky's Choice Ltd has several strengths, such as delicious food, good value for money, and a pleasant atmosphere. However, there are also weaknesses to consider, including the need for improved customer service training, order accuracy, and consistency in food quality. Addressing these weaknesses could help further enhance the reputation and customer satisfaction of Rocky's Choice Ltd.
Best TL Reviews
Pizza bestellt und sie war sehr gut.
As i am finally commuting back and forth to our London offices from Birmingham there is only 1 stop for a pre-motorway snack and that is Rockys on Bath road.
I have missed out on their chilli chicken burger since Covid and having had it again on 24/02/2023 bought back so many memories!!! it tasted exactly the same and was perfect.
Only one question, where are the Rockys boxes for the fries?
Still one of the best chicken burgers ever!!!
Ordered a regular pizza and in error they made a large but still gave it with no extra charge, ( obviously ).
Pizza tasted fresh and was definitely a good pizza. Would definitively use Rocky's again when in the area. Well recommended.
I recommend give training to staff, teach them manners and respect. This is not India, especially one of the girl she’s very rude. She have no manners no respect she never said thank you I order the Peri Peri wing waiting 15 minute after she told me I’m you don’t have and she never said sorry for my weightings. I’m wasting my time. This is not customer service and also this is not India. The time is important for everyone.
Great food, staff need to be trained manners (please, thankyou and a smile does not cost you anything), but you can't beat value for money, been coming here for 20 years +
Theyre pizza deals are great and the pizzas are lovely ordered paneer(cheese cubes)hot and veg hot they blew our head off,and their curly fries are the best accompaniment to their pizzas and how could i forget their tuns of chilli mayo.All round great experience.
To be honest is one of the worst burger I ever had I did order chicken burger no salad on both but surprise both of them with salad and onion plus was not proper chicken burger fillet they just put hole chicken breast,the burger in area is ALADIN that was the first time in Rocky's and is the last time,also forgot to say bout the price 5.50 for burger like that is not Evan worth penne never again in life time
Great atmosphere inside and the food is great But the award goes to the staff, they work hard get them a bonus ????????
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Rocky's Choice Ltd Info
Amenities
Highlights
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Fast service
Accessibility
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Wheelchair-accessible seating
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Service options
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Takeaway
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Dine-in
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Delivery
Offerings
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Quick bite
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Late-night food
Amenities
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Good for kids
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
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| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 11:00 PM |
| Wednesday | 11:00 AM - 12:00 AM |
| Tuesday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
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Location
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