Quick Facts About Royal China Takeaway
Royal China Takeaway has received mostly positive comments, indicating several strengths of the establishment. Customers mention the good quality of the food, reasonable prices, and friendly staff. They also appreciate the professional service and the fact that the restaurant is run by lovely people. These comments highlight the strengths of the restaurant in terms of food quality, customer service, and overall experience.
One of the strengths mentioned is the taste of the food. Customers describe it as fantastic, with one customer even calling it the best they've had in the area. They appreciate the flavors and the fact that the food is not greasy or overdone with corn starch. This indicates that the restaurant excels in creating delicious and well-balanced dishes.
Another strength highlighted is the friendliness and professionalism of the staff. Customers mention that the people running the establishment are lovely and provide excellent service. They also mention feeling comfortable and welcomed in the restaurant. This suggests that the staff is attentive and creates a positive and welcoming environment for customers.
Reasonable prices are also mentioned as a strength. Customers appreciate that the food is of good quality and reasonably priced. This indicates that the restaurant offers value for money, making it an attractive option for customers looking for affordable Chinese food.
Comfort is also mentioned as a strength of the restaurant. One customer mentions enjoying waiting because of the comfortable leather sofa seating. This suggests that the restaurant pays attention to creating a comfortable and enjoyable atmosphere for customers.
However, there are also a few weaknesses mentioned in the comments. One customer mentions finding a thick black hair in their soup and states that the response from the restaurant was unprofessional. This indicates a weakness in terms of cleanliness and customer service. The lack of apology and suitable solution to the issue suggests a potential need for improvement in dealing with customer complaints and ensuring hygienic practices in the kitchen.
Another customer mentions experiencing food poisoning after eating from the restaurant. This indicates a major weakness in terms of food safety. Several people in the group were affected, suggesting a potential issue with the preparation or storage of the food. This is a significant concern that needs to be addressed urgently to ensure the health and safety of customers.
In addition, one customer mentions that the chips were a letdown and not at the same level as the rest of the food. This indicates a weakness in terms of consistency in food quality. While the rest of the food was praised, the subpar quality of the chips suggests a need for improvement in the preparation of certain dishes.
In conclusion, Royal China Takeaway has several strengths, including good quality, reasonably priced food, friendly and professional staff, and a comfortable atmosphere. However, there are also weaknesses, including issues with cleanliness and customer service, as well as a major concern with food safety. The restaurant should address these weaknesses in order to maintain and improve its reputation and ensure the satisfaction and safety of its customers.
Best TL Reviews
Bang on even better at half 4 for round 2 ???? carnt fault it any way good quality reasonably priced great food be seeing you all again very soon thank you.
Lived here years and only just discovered this one!
Lovely people running it, very professional and the foods great!
Earned a regular ????????
Food was fantastic! The best I’ve had in March. Request for extra spicy was met beyond my expectations and the flavour was great. It was also not greasy or overdone with corn starch. I’ll be back.
Absolutely fantastic food, excellent service and kind and friendly staff. Highly recommend!
food was good apart from at bottom of the soup there was a thick black hair, which I would think could be prevented by tying hair up and wearing a hair net. When we called to tell them there was no sense of apology and the attitude was unprofessional, they were not able to provide a suitable solution. I like the food from here but the customer service was just not up to standard when they had clearly made a mistake. Iwas put off my food as this was just very unhygienic, especially because of the pandemic.
Opportunity for major improvement. Food was OK or we thought later on the next day 3 out of the 6 that ate from there all came down with food poisoning. For what we had also fount it very expensive.
Nice Chinese food, all well cooked and not too greasey. Only let down was the chips, not at the same level as the rest of the food.
Our House special fried rice was excellent. Front of house very friendly and happy. Nice feeling about the place. I enjoyed waiting because the leather sofa seating was so comfortable.
Royal China Takeaway Info
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Monday | Closed |
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Tuesday | - |
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