Royal Nails and Spa

+1 207-494-8071

220 Mariner Wy #401, Biddeford, ME 04005 United States of America

Open Today: -

Quick Facts About Royal Nails and Spa

The comments provide a range of opinions about Royal Nails and Spa, highlighting both strengths and weaknesses. In analyzing these comments, it is important to consider the credibility and objectivity of the reviewers. The strengths and weaknesses of the salon can be summarized as follows:

Strengths: 1. Timeliness and Efficiency: Several reviewers mentioned that they were served in a timely manner and appreciated the salon's efficiency. This indicates that the salon is able to cater to a large number of customers without significant delays.

2. Skillful Polish Application: Some reviewers praised the salon for its polish skills, suggesting that the staff is proficient in applying nail polish.

3. Nail Health: One reviewer mentioned that after two months of visits, their nails remained healthy. This suggests that the salon may use techniques and products that promote nail health.

4. Cleanliness: A couple of reviewers commented positively on the cleanliness of the salon, indicating that it is well-maintained and hygienic.

5. Long-Term Customer Satisfaction: A few reviewers mentioned that they have been loyal customers for several years and highly recommend specific nail technicians, indicating that there are some customers who consistently have positive experiences at the salon.

Weaknesses: 1. Rough Treatment: Multiple reviewers mentioned that their experience at the salon involved rough treatment, which resulted in bleeding nails. This suggests that some nail technicians may lack the necessary finesse and gentle touch required for a comfortable and safe nail treatment process.

2. Inconsistent Nail Shaping: One reviewer mentioned that the salon did not take the time to ensure all their nails were even, indicating a lack of attention to detail and inconsistency in the quality of service provided.

3. Design Ignored: A reviewer mentioned that their request for a nail design was ignored, indicating a lack of attentiveness to customer preferences and requests.

4. Rude Behavior: Several reviewers mentioned encountering rude behavior from the staff, such as being snippy, responding rudely to requests, and carrying on conversations in their native language. This suggests a lack of professionalism and customer service.

5. Spotty Nail Paint: One reviewer mentioned that their nails had uneven and spotted nail paint, indicating a lack of skill or attention to detail in the polish application process.

6. Lack of Sterilization: One reviewer expressed concerns about the cleanliness and sterilization of the salon's tools and equipment, suggesting a potential hygiene issue.

In conclusion, Royal Nails and Spa has both strengths and weaknesses. The strengths include timeliness, polish skills, nail health, cleanliness, and long-term customer satisfaction. However, the salon has weaknesses in terms of rough treatment, inconsistent nail shaping, ignoring customer requests, rude behavior, spotty nail paint, and concerns about sterilization. It is important for potential customers to consider these factors when deciding whether to visit the salon.

Best TL Reviews

Don't do it. We departed from out usual nail salon to try out Royal Nails. Very rough with nails, my daughter left with 2 BLEEDING nails. One from the nail tech sawing away at her nails, another from pushing her cuticles back way too hard (see photo). They didnt even take the time to make sure all our nails were even. Just shape and go. Tried twice to ask for a design on my nails and ignored. But they sure are snippy and rude if you get a nail term wrong. They soaked off my dip and I left the salon with nail polish residue on my fingers. First and last visit. 2 stars because they did serve us in a timely manner and the polish skills are there. But my daughter got dip and they used a dirty brush that got other colors on her polish. *facepalm* mad i even payed for this. We could have had a nice meal.

Always pleased with every tech in the salon. After 2 months of them keeping my nails health, the purple set is my real nails with acrylic.

They were nice, and I’ll always tip I didn’t complain about the service so it could be my fault. Nails are not even in length, have weird dips and the paint is very spotted. They looked better before I showed up to get a fill

I couldn’t get in with my usual nail lady and I should have just waited! The worst gel manicure I’ve ever had. I kindly asked her to shape them a little differently. I got a rude response. She was shaking her head the whole time while taking my previous gel off. My nails are bumpy and uneven. Skip or wait for your usual!

Went and got my nails done for the first time today and I absolutely loved them and the service. I will be returning ????

As first time customer I was very disappointed and will never go back. I found the person who did my pedicure and manicure to be very rough. I ended with 3 places on my feet where she took the skin off with what looked like a food grater. I found the nail station less than clean and the plastic screen in front of me was just plain nasty.I have to wonder how often the tools they used were sterilized. I also thought they were extremely rude carrying on conversations with the co-workers in their native language, makes you wonder if they were talking about customer sitting in front of them knowing they probably don't understand a word they are saying.

Very clean nail salon, great staff and awesome work! I’ve been with royal nails staff for 8 years and I wouldn’t go anywhere else! Highly recommend ally, Tracy and Lee!

I have been seeing Lee for 4 or 5 years now and I would wait All day for her. She is kind and caring and the best ever she is like my family now I have and will always recommend Lee thank you Lee for taking extra great care of me Karla