Royal Nails

+1 651-207-5915

3831 Lexington Ave N, Arden Hills, MN 55126 United States of America

Open Today: -

Quick Facts About Royal Nails

Royal Nails place receives a mixed set of comments, with some positive and negative experiences reported by customers. In order to analyze the strengths and weaknesses of the place, let's examine the comments in detail.

Starting with the positive comments, one customer mentioned that they were able to get an appointment instantly and the service was quick, taking less than 25 minutes for a gel color change. This indicates that Royal Nails place is efficient and can accommodate customers promptly, which can be a strength for those looking for a quick service.

Another customer praised the great selection of colors available at Royal Nails place. This indicates that they have a wide range of options for customers to choose from, which can be appealing to individuals looking for specific or unique colors.

Moving on to the negative comments, one customer mentioned that the prices at Royal Nails place were high compared to other nail salons. This suggests that the salon's prices may not be competitive, which could be a weakness as customers may choose cheaper alternatives.

Another negative comment highlighted a terrible experience where the customer's nails were filed incorrectly and were left uneven. The customer felt rushed and dissatisfied with the outcome, indicating that the salon lacks attention to detail and customer satisfaction. This can be seen as a weakness, as it does not meet the customers' expectations.

Additionally, a customer reported a disappointing experience where the gel manicure they received started chipping after only two days. This indicates a lack of quality in the products or techniques used at Royal Nails place, which can be seen as a weakness, as customers expect their manicures to last longer.

One customer voiced concerns about the customer service at Royal Nails place, stating that they felt rushed and disregarded by the staff. The manager was also described as short-tempered and pushy in upselling services to customers. This highlights a weakness in the salon's customer service and communication skills, as it negatively impacted the overall experience for this customer.

On the other hand, there are positive comments that highlight friendly staff at Royal Nails place, who have always provided good service. This suggests a strength in their customer service and their ability to accommodate customers, even at short notice.

In summary, the strengths of Royal Nails place lie in its efficiency, quick service, wide selection of colors, and accommodating staff. However, weaknesses can be seen in its high prices, lack of attention to detail, short-lived manicures, and poor customer service. These weaknesses should be addressed in order to improve the overall experience for customers and maintain a positive reputation.

Best TL Reviews

Got me in instantly and out the door quickly. Went in to get a gel color change and it took less than 25 minutes. The service was less than friendly but they got the job done.

They also had a great selection of colors! Some I've been looking for at other salons and never find.

The price list in the photos section for this listing is outdated. Expect higher prices (comparable to other nails salons).

Went in to get my nails filled. When asked how I like my nails I said I like them thinner and shorter. Guess what? My nails are gone. They do not extend beyond my finger tips and are very uneven. What should have taken a bit longer took 30 minutes. I felt rushed and my nails are gone. I will not be going back. I could have had my husband file my nails this ridiculously short for less that $45. I forgot to mention the amount of hangnails I have now.

Very bad results from my recent peri/mani. My nails were not filed to the look I was expecting hurriedly filed & not finished off nicely. The whole pedi/mani was completed in 45 min. Staff was in a hurry so did not do a good job. Former staff were great but they are gone. I will not return to this salon until they have new staff that takes time to give a good result & a good experience. I stepped up my pedi too but was not given the time to experience the warm towels, massage

I stopped in here to get a fill and I thought they did a great job! Tammy did my nails and she was super nice and she did the length and shape perfectly. Great prices too only $25! I’ll be coming back for sure.

Terrible experience. He tried to PEAL off my gel polish instead of soaking it or using a file and then left me twice. Once to answer a phone call and once to touch up a pedicure. I had to ASK him to make my nails the same length and at the end he used alcohol on the nails and took off the clear coat giving them all a sticky and matte look and feel. I used a clear coat when I got home because I’d rather do that then go back. Do not recommend. No stars.

Always friendly and do a good job. Have always accommodated getting us in even on late notice. I've been to all the others in this area and they are my favorite.

I got a gel manicure, felt that it was very rushed - I was right. My nails started chipping after two days. I got them done for a vacation so this was disappointing.

I’m not one to leave reviews, but l had to for this. I came to get a manicure and everything felt fine at first until I noticed the lady doing a poor job and REALLY rushing. In the process of that, the man (who I think is the manager) was yelling at a woman who wanted just nail polish but he was trying to convince her to get gel or acrylics. They were short tempered with me too when I was actually getting my color picked out and rushed me. The next day, my nails already chipped and bubbled on the side because she rushed and attached the gel to the sides of my skin. It is just not worth it, trust me. Please go somewhere else.