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sally professional african hair braiding

+1 317-701-5995
109 W 21st St, Indianapolis, IN 46202 United States of America
Open Today: 08:00 AM - 06:00 PM

Quick Facts About sally professional african hair braiding

Sally Professional African Hair Braiding Place has both strengths and weaknesses based on the comments provided. Let's examine them in detail:
Strengths: 1. Fast service: Many customers praised the quick service provided by Sally Professional African Hair Braiding Place. Customers mentioned being in and out in as little as 2-3 hours, which indicates that the salon is efficient and can handle a high volume of customers.
2. Professional braiders: Several customers commented on the professionalism and skill of the braiders at Sally Professional African Hair Braiding Place. They were satisfied with the quality of the braids and mentioned that the braiders always do a wonderful job. This suggests that the salon has experienced and talented staff members.
3. Positive customer service experience: Some customers noted that the workers at Sally Professional African Hair Braiding Place were friendly and nice. This positive interaction with the staff enhances the overall customer experience and creates a welcoming atmosphere.
4. Hair growth: A customer mentioned that their hair had grown significantly due to the care provided by Sally. This indicates that the salon's techniques may be effective in promoting hair growth, which could attract customers who are seeking hair health and length.
Weaknesses: 1. Communication issues: One customer had a negative experience due to communication issues between the hairdressers. They felt that the braiders were speaking a different language and discussing their hair without their consent. This lack of communication can lead to misunderstandings and dissatisfaction.
2. Money-focused: A customer stated that Sally Professional African Hair Braiding Place seemed more concerned about the refund and money rather than addressing the hair issue. This suggests that the salon may prioritize financial matters over customer satisfaction, which can negatively affect the overall experience.
3. Pricing: Some customers mentioned that the prices at Sally Professional African Hair Braiding Place were expensive. One customer specifically noted that $250 for hip-length box braids was pricey. High prices may deter potential customers who are seeking more affordable options.
4. Lack of versatility: A customer mentioned that Sally Professional African Hair Braiding Place only offered specific braiding styles and was unable to provide quick updos or burn the braided ends. This lack of versatility may limit the salon's appeal to customers seeking a wider range of hairstyling options.
5. Tight braiding: While some customers appreciated the tight braiding technique, it might not suit everyone. Tight braiding can cause discomfort or hair breakage for some individuals. The salon should consider offering different levels of tension to accommodate various preferences.
In conclusion, Sally Professional African Hair Braiding Place has strengths such as fast service, professional braiders, and positive customer service experiences. However, they also have weaknesses including communication issues, a focus on money, high pricing, limited hairstyling options, and potentially uncomfortable tight braiding. By addressing these weaknesses, the salon can enhance the overall customer experience and attract a larger client base.


Best TL Reviews

Horrible experience. All they are worried about is the money. They consider strands apart of the length. They show you two twist and tuck them to the back while working. I knew the lady messed up on the length because she kept speaking in a different language to the other lady pulling into the back to show her. So they both were doing one length in the beginning and tried to switch it up after I mentioned it to them in the middle of already doing half of my hair. Then when I spoke to Sally at the end about it they all became argumentative and started saying the lady doesn’t speak English. Who’s problem is that? They were more concerned about having to refund the money versus handling the problem. Then tell me strands are a part of the length and they don’t burn the twist at the end. I’ve already had some unraveling. I end up letting my bank handle the refund. I suggest anyone going not to pay until after their service is complete so you can make sure you’re getting what you paid for.
I love mrs Sally she's takes great care of my baby her hair has grown so much because of this shop
Called for appointment they told me come right on in got in got right in the chair and my hair was done in less time then they said very nice work they get a lot of buisness everyone was busy give these ladies a tip they deserve it
They braid sooo tight but it just feels just right and my hair looked really nice afterwards also i was in and out in 3 hours 2 people on my head. I did not mind !! But The business itself can be a hit or miss most of the time they don’t miss ! Good-job sally team
It was really good u got box braids and they didn’t judge on my skin color and the workers were really nice but the price is a bit pricy i had it till hip lenght and it was 250
Professional braiders and they always do wonderful job
I was happy to patronize this shop as I have done so in the past. I had to leave town urgently and needed a quick updo as I had limited time to do so. I was told that they could only do the braids that cost $180 and up! I asked about having one of the quick styles they had displayed and was told that there was no one there who did them. There was no one there to burn braided ends either! It wasn't a total failure as i struck up a most interesting conversation with one of the patrons.
Good service . I was out in less than 2 hours

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sally professional african hair braiding Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended
Payments
  • Cash-only

Today

Opening Hours

Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 07:00 PM
Saturday 08:00 AM - 07:00 PM
Sunday 08:00 AM - 05:00 PM

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