Quick Facts About Salon 11 - Bolton Hairdressers & Beauticians
Salon 11 - Bolton Hairdressers & Beauticians has received a mix of positive and negative comments from customers. In order to fully evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the negative comments, it is clear that one customer had a disappointing experience. They claimed that their hair was not washed properly, the cut was uneven, and the hairdresser was constantly coughing. This resulted in the customer having to go to another salon to have their hair fixed. This negative review highlights issues with the quality of the haircut, hygiene, and overall experience at Salon 11.
Another negative comment mentions that the hairdresser lacked knowledge in cutting hair and that the customer left with an uneven haircut. Additionally, they were dissatisfied with the blow dry service, stating that no brush was used and they were charged an extra fee for curling their hair. This suggests that the salon may have inconsistencies in the skills and knowledge of its staff, as well as questionable pricing practices.
Moving on to the positive comments, several customers praised the salon for its root touch-ups, haircuts, products, and styling techniques. They specifically mentioned the staff being warm, welcoming, and friendly, and their ability to listen to customer requests. This indicates that Salon 11 excels in customer service and delivering the desired result.
Another positive comment mentioned the amazing results of a keratin treatment, as well as the patience and hard work of the staff involved. This showcases the salon's ability to provide excellent services and satisfactory outcomes.
One customer expressed gratitude for the extra care they received due to their alopecia. The stylists ensured they were gentle and took steps to minimize any discomfort or tension on their scalp. This demonstrates that Salon 11 is attentive to the specific needs and concerns of their clients.
A final positive comment mentions a great dry cut experience with a stylist named Sam. This suggests that there are skilled and capable stylists within the salon, capable of delivering excellent cuts.
Based on these comments, the strengths of Salon 11 include friendly and welcoming staff, the ability to deliver satisfying results with root touch-ups, haircuts, and keratin treatments, and attentiveness to customer needs. However, there are weaknesses in terms of inconsistent skills and knowledge among the hairdressers, issues with cleanliness and hygiene, and potentially questionable pricing practices.
In conclusion, while Salon 11 has received positive feedback for certain services and aspects of customer service, there are significant weaknesses highlighted in negative reviews that must be addressed. Improving consistency in skills and knowledge, ensuring proper hygiene practices, and transparent pricing could help to enhance the overall reputation and customer experience at Salon 11 - Bolton Hairdressers & Beauticians.
Best TL Reviews
Shocking! Read previous “good” reviews went for a trim today and it was awful. My hair wasn’t washed properly it was not cut straight and the person was coughing all the time i was there. I left the salon and went to another place for them to sort my hair as it was not cut properly! Please avoid!! Photo below of how she let me leave this “salon”
I go to this hair salon regularly. I love how they do my roots, how they cut it, the products they use and the styling techniques. Staff are warm and welcoming, very friendly and listen to what you want. A professional service with absolutely amazing prices. Highly recommended!!
Have been coming to this salon for years. Have a really good experience every time and always really happy with the outcome. The ladies are lovely and always very welcoming. Would definitely recommend to others.
I have brilliant experience over here. Best results ever. My hair are so shiny , soft , sleek and straight. I have extremely happy with the amazing result. Credit goes to salon 11 staff. Thank you so much
Service at at front reception was okay , i got seen to at a reasonable time. ladies were nice. However the lady that cut my hair seemed to have little to non knowledge on how to cut hair. I left with my hair looking lob-sided. I asked for a blow dry, and which they just dried my hair with a hairdryer and no brush was used. I asked if i could have my hair curled instead of straightened and was told it would be an extra £10, which i don’t understand as it takes the same amount of time in which you would straighten hair. It’s a shame my experience has let me down and to which i will not be going again but the ladies in the salon are lovely, they just don’t know what they’re doing.
I did keratin treatment at Salon 11 and it was perfect. The staff who attended me had so much patience as it took long hours of hard work from her part. I really liked the final look of my hair.
Georgia and parry worked together on me and stayed late after the salon closed to finish doing my hair and I love the colour and highlights, I have alopecia and they took care of me very well and ensured they were extra gentle to ensure there was no tension on my scalp! Thank you ladies for the hair! I love it ????????????
Hi I was recommended by a friend who comes here regularly and I only had a dry cut, I didn't have to wait long but my cut was excellent which was a stylist by the name of Sam and I will definitely be coming back for the full works, thanks ???? X
Place Pictures
Salon 11 - Bolton Hairdressers & Beauticians Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Payments
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Cash only
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
Places
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