Salty Wave Seafood Market

+1 302-398-4002

101 Clark St, Harrington, DE 19952 United States of America

Open Today: -

Quick Facts About Salty Wave Seafood Market

Salty Wave Seafood Marketplace is a restaurant that specializes in seafood dishes. Based on the comments provided, we can analyze the strengths and weaknesses of the establishment.

Starting with the strengths, Salty Wave Seafood Marketplace has received positive feedback for certain dishes. One customer mentions that the fried fish, sweet potato fries, and fried green beans were all delicious. Another customer enjoyed the shrimp sautéed in butter and garlic, which they described as delicious. Additionally, the hush puppies were mentioned positively in a few comments. These positive reviews indicate that the restaurant is capable of preparing certain dishes well and satisfying customers' taste preferences.

Another strength mentioned in one of the comments is the generosity of the owner. The customer states that the owner is outstanding and phenomenal, suggesting that the staff provides excellent customer service. This dedication to customer satisfaction can help build a loyal customer base and positive reputation for the restaurant.

Furthermore, the ability to accommodate customers by bringing orders to their cars, as mentioned in one of the comments, is another strength. This type of convenience can enhance the overall dining experience and attract customers who prefer minimal contact or have mobility concerns.

On the other hand, there are several weaknesses that have been highlighted by customers. One significant weakness is the inconsistency in the quality of the dishes. In the comment where the customer had a disappointing experience, they mentioned that the crabcakes were grey mush and the steamed shrimp was overly salty. This inconsistency in food quality can be concerning for potential customers and may result in a loss of trust in the establishment.

Another weakness identified in a comment is the lack of attention to specific requests. One customer mentioned that they asked for extra cocktail and tartar sauce but did not receive it. This lack of attention to detail in fulfilling customer requests can lead to dissatisfaction and potential customer loss.

In terms of the food preparation, there are mixed reviews regarding the use of grease. One customer mentioned that the fish, clam strips, crab cake, and shrimp tasted like they were all fried in the same old grease from the end of the day, which negatively affected the taste. Another customer, however, found their seasoning to be "bomb," suggesting that the flavoring of certain dishes is well-executed. These mixed reviews indicate a possible inconsistency in the use of quality ingredients and cooking practices.

Furthermore, there are a few instances where customers have encountered rude or unprofessional behavior from the staff. One customer mentioned a rude encounter with a female employee, while another mentioned that the women working there was a total ****h. Such negative interactions can create a hostile environment and deter customers from returning.

Lastly, there have been complaints about incorrect orders and shortages. One customer stated that they ordered a half bushel of crabs but only received 32 crabs instead of the expected amount. This mistake, combined with the rudeness of the staff member, resulted in the loss of that customer's business forever.

In conclusion, while Salty Wave Seafood Marketplace has received positive feedback for certain dishes and offers convenience in terms of customer service, there are notable weaknesses that need to be addressed. These weaknesses include inconsistency in food quality, lack of attention to specific requests, potential issues with the use of grease, encounters with rude staff members, and instances of incorrect orders or shortages. It is crucial for the restaurant to address these weaknesses in order to improve customer satisfaction and retention.

Best TL Reviews

The worst seafood I’ve EVER HAD …. 100$ order …. Crabcakes are grey mush… steamed shrimp so salty it hurts your tongue… terriyaki salmon very salty …. Hush puppies are ok especially compared to the rest … fried green beans good … I asked for extra cocktail and tartar didn’t get it …. No butter for steamed clams ….. just a very very disappointing experience , I’m assuming they have new owners bc I’ve ordered from here before and it was sooooo good , this was NOT!

We went there for lunch today and the food was great. We had fried fish, sweet potato fries & fried green beans. All was delicious! My daughter had shrimp sautéed in butter & garlic they were delicious!! And my son who never eats anything had regular fries and they were approved by him. So good. Yummy food & would definitely go again!!

Extremely generous. I've been coming to this spot since I moved to harrington in 2004 nd found out about the famous seafood spot. Owner is over the rating of outstanding. He's phenomenal...u wont regret choosing them for what you need.

I ordered the Tsunami (fried), hush puppies, coke slaw, and fries. The fish, clam strips, crab cake, and shrimp tasted like it was all fried in the same old grease from the end of the day. The crab cake tasted a little sour. Hush puppies were good. Fries were good. Coleslaw could’ve used a little more dressing

This restaurant was a pleasant surprised after checking out the horseshoe crabs of the area. We tried one of their sampler plates for $14. We got oysters, clams, shrimp and hush puppies. They brought the order to my car so I wouldn’t have to wait inside if the store.

Always get crabs and steamed shrimp, always pleased. They didn't ba e chix strips so I had to get wings, good also. Their seasoning is bomb

I have never gotten crabs here before. I have gotten shrimp and other things. This time we got 1/2 bushel of crabs $140 for large. Shorted crabs only got 32 crabs. They were small. On top of tha5 the women working there was a total ****h. Very rude . They have lost my business forever.

I'm usually satisfied with the food and service. I visit them when I want fresh seafood.

I was in again yesterday. Ordered a fish basket. The fish was okay, and the potato salad was very good. However, the French fries were not good. They were burnt.