Quick Facts About Sam's barbershop
Strengths:
1. Excellent customer service: Many of the comments highlight the exceptional customer service at Sam's Barbershop. Customers mention feeling appreciated, listened to, and acknowledged. This indicates that the staff at the barbershop are skilled at building rapport with their clients and making them feel valued.
2. Child-friendly environment: Several comments mention how Sam and the staff are great with children. They are patient, understanding, and provide distractions to make the haircut experience easier for children. This is particularly important for children with special needs, such as autism or Asperger's, who may find haircuts uncomfortable or painful. The ability to cater to children's needs and make them comfortable is a significant strength of Sam's Barbershop.
3. Skilled and experienced barbers: Customers mention that the barbers at Sam's Barbershop are skilled and experienced. They provide suggestions and advice on how to improve a customer's look, indicating that they have the expertise and knowledge to give quality haircuts. The positive feedback from friends and family further supports the competency of the barbers at Sam's.
4. Clean and welcoming environment: Many comments mention that the shop is clean and the staff is friendly. This creates a welcoming and comfortable atmosphere for customers. A clean environment is essential for a barbershop as it ensures hygiene and professionalism.
5. Attention to detail: Several comments highlight the attention to detail provided by the barbers at Sam's. They listen carefully to the customers' preferences and ensure they achieve the desired results. This attention to detail reflects the barbers' dedication to customer satisfaction.
Weaknesses:
1. Limited location: One comment mentions that the customer used to drive all the way from Austell to visit Sam's Barbershop. This suggests that the barbershop may have a limited reach and is not easily accessible for customers outside a certain area. Expanding to multiple locations or reaching out to a wider customer base could help overcome this weakness.
2. No mention of prices: None of the comments mention the prices of the haircuts at Sam's Barbershop. While this may not be a significant weakness, it would be helpful for potential customers to have an idea of the pricing before visiting. Including information about prices or offering different price ranges may make the barbershop more appealing to a wider range of customers.
3. Lack of diversity in customer testimonials: All the comments mentioned are from parents getting haircuts for their children or men getting haircuts for themselves. There is no mention of women's haircuts or any testimonials from female customers. This suggests that Sam's Barbershop may not have a strong presence or appeal to female customers. Attracting a diverse customer base by actively marketing their services to women and offering more gender-inclusive services could help overcome this weakness.
In conclusion, Sam's Barbershop has several strengths, including excellent customer service, a child-friendly environment, skilled and experienced barbers, a clean and welcoming atmosphere, and attention to detail. However, there are a few weaknesses such as limited location, a lack of pricing information, and a potential lack of appeal to female customers. By addressing these weaknesses and capitalizing on their strengths, Sam's Barbershop can further enhance its reputation and attract a wider customer base.
Best TL Reviews
Samuel Moreno is the bomb diggity! Having an 11 year old child sit in a hairdresser's chair may sound simple, but for a child with autism/Asperger having a haircut can be painful. Sam listens and keeps the conversation going, which makes my child feel appreciated and his thoughts acknowledged. Sam is my son's new and only barber!
Haven't taken my son to an actual barber since I got married. I've been cutting his hair the past few years because he had a bad experience in a shop once & he wouldn't go back after. After Hayden met Sam tonight he wants to come back again! We will be regulars. I highly recommend this place!!
I bring all three of my boys (ages 9,7,3) for haircuts here and they are the best. Worth every penny!
For the first few months, I would drive all the way from Austell, to get a beard shape up. I enjoyed their service so much that now I come here for hair cuts too.
Jonah and his father, Sam, both do an incredible job. They are very good at listening to you, while also offering their own thoughts on how to improve your look. I think this skill shows just how experienced they are. Moreover, my friends and family always complement me after leaving their place.
Wow! This will be our go to place for our kids haircuts. (3&4 y/o) Everyone is nice, the shop is clean. Our 4 y/o has had a few cuts in a shop before so I wasn’t too nervous. Ms. Diana sat him up in her chair and gave him some distractions and eased him through the whole process, even when he needed some extra encouragement. She took her time and got our opinions every step of the way. In the end, he looked great and he loves his cut! We had our very curly headed 3 y/o with us as well. He has never had a cut besides me just nipping some ends here and there while he’s distracted. He absolutely hates having his hair messed with at home. And I’m gentle. He really needed a trim but he kept saying he didn’t want one. This is where Ms. Diana SHINED!! She gave my boys some animal crackers and our curly headed boy sat down in one of their waiting chairs. I had given him my phone so he was content and distracted. She saw her opportunity and took it. She got her scissors and started giving him his first real haircut! (While still entertaining our 4 y/o.) She cut his hair on her knees, who does that?? She does and I’m am so grateful for it! She went above and beyond! She was patient with both our boys and so sweet to them. You can tell she has a heart of gold. We’ll be back for sure!
Hands down the BEST barbershop we have ever been to! The owner and all of the staff are all so nice, friendly, and knowledgeable and did an amazing job on my husband's and son's hair cuts. This will be our regular shop from now on!
Sam was so amazing with my 3 year old. He was patient and really listened to exactly what I wanted for my boy. We will be going back!
Stop going to the Burger King of barbers... This is your place! 1st call was taken by an extremely helpful female, willing to get me into the shop. I was greeted by the owner who completed my precision application. This man was extremely professional and had an innate passion for making this ugly guy handsome. Kudos to Sam's for a truly memorable experience. YOU GUY'S ROCK. Best, Stevie P
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Sam's barbershop Info
Amenities
Health & safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
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Location
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