Quick Facts About Sandro's Johnstone
Sandro's Johnstone place, as indicated by the comments, has both strengths and weaknesses. In this analysis, I will delve deeper into these aspects to provide a comprehensive understanding of the establishment.
Starting with the strengths, a recurring theme in the comments is the friendly and hard-working staff. The presence of a lady and two gentlemen who engage in conversation and create a pleasant atmosphere is highly valued by customers. This indicates that there is a focus on customer service and creating a welcoming environment, which can contribute to positive dining experiences.
Another strength mentioned is the quality of the food, particularly the fish and chips. Customers express their satisfaction with the taste and freshness of the fish, highlighting it as their favorite fish and chips shop. The fact that the fish is described as crispy and freshly fried reflects a commitment to preparing dishes with care and attention to detail. This can contribute to the establishment's reputation and drive customer loyalty.
Additionally, one customer compares Sandro's Johnstone place to another fish and chip shop in the town, emphasizing its status as the best in Johnstone. This suggests that the establishment has a competitive advantage and is perceived as a benchmark for quality within the local area. This can attract more customers and solidify its position as a popular dining option.
Moving on to the weaknesses, one significant concern highlighted in the comments is the poor service. Some customers mention sullen staff, long waits for basic items, and the feeling of being charged more than necessary. These factors can lead to frustration and dissatisfaction among customers, potentially deterring them from returning. Improving service quality, ensuring efficient operations, and fair pricing are areas that need attention to address this weakness.
Another weakness mentioned is the higher prices compared to other establishments in the town. Customers express disappointment at the higher costs, which can discourage repeat visits, especially when combined with issues related to service. Finding a balance between pricing and perceived value is crucial to maintain competitiveness and customer satisfaction.
Additionally, one customer specifically mentions a negative experience with a king rib, mentioning a strange taste and unusual color under the batter. This feedback indicates a potential issue with food quality control and consistency, which needs to be addressed to maintain the establishment's positive reputation.
Furthermore, there is a comment regarding a missed opportunity to inform a customer about a special offer. This lack of communication reflects a lack of transparency, potentially leading to customer mistrust. Ensuring that customers are informed about promotions and special offers can enhance customer satisfaction and loyalty.
To conclude, Sandro's Johnstone place has notable strengths such as friendly and hard-working staff, quality food, and a reputation as the best fish and chip shop in Johnstone. However, there are areas that need improvement, including service quality, fair pricing, food quality control, and transparent communication about promotions. Addressing these weaknesses can help enhance customer experiences, increase customer satisfaction, and maintain the establishment's positive reputation.
Best TL Reviews
Very nice and friendly guys there was a lady and two gentlemen inside and we are the chat. They are very friendly hard-working people. I tried to feel different things as you can see from the picture and the food was amazing I would definitely come back if I'm around and I could highly recommend it to anyone.
Used to the best of a bad bunch but now it's just as bad as the others. Poor service from sullen staff, long waits for basic items and far more expensive than anywhere else in the town.
Best fish and chip shop in Johnstone and only equalled by Cosmo on Love street in Paisley, in my opinion!
Passing through bought Fish n chips went straight in the garage opposites bin horrid what else can I say utter waste of money
Have you changed the king rib? Didn't enjoy it tonight.. strange taste and there was an orange colour under the batter.
I ordered special fish and a fritter at lunch time. The fish was crispy and fresh. (bear in mind it was freshly fried) This is my favourite fish and chips shop by far.
Was in on the 9/3 , bought a single hamburger at £3.60, only to find out the next day they had a special offer on at £3.00 for a supper, really shady that I was charged more for a single than a supper. No one had the decency to tell me when they took my money
Excellent fish and chips, a Johnstone landmark
Sandro's Johnstone Info
Amenities
Service options
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Delivery
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Takeaway
Highlights
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Fast service
Accessibility
Offerings
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Late-night food
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Quick bite
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 11:00 PM |
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| Tuesday | 11:30 AM - 11:00 PM |
| Wednesday | 11:30 AM - 11:00 PM |
| Thursday | 11:30 AM - 11:00 PM |
| Friday | 11:30 AM - 11:00 PM |
| Saturday | 11:30 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
Places