Shelley & Friends

+1 270-926-4849

128 E 9th St, Owensboro, KY 42303 United States of America

Open Today: -

Quick Facts About Shelley & Friends

Shelley & Friends, located in Owensboro, is described as a hidden gem of salons. Customers rave about the atmosphere, the personalized service, and the positive vibes that they experience during their visits. The strengths of Shelley & Friends can be summarized as follows:

1. Personalized and attentive service: Customers appreciate the individual attention and care they receive from the stylists at Shelley & Friends. They mention how the stylists take the time to understand their needs, offer suggestions, and clearly explain the process. This level of personalized service creates a pampering experience for customers, making them feel special and valued.

2. Positive and welcoming atmosphere: Multiple reviewers mention the positive and welcoming atmosphere at Shelley & Friends. They describe feeling at home, comfortable, and at ease, which contributes to their overall satisfaction with the salon. The friendly and genuine nature of both Shelly and the staff make customers feel valued and appreciated.

3. Skilled and talented stylists: Many customers specifically mention the skills and talent of the stylists at Shelley & Friends. They describe how their haircuts and color turned out great, meeting or exceeding their expectations. The stylists are praised for their expertise, attention to detail, and ability to create fantastic looks.

4. Boutique and additional offerings: Shelley & Friends stands out for not only offering hair services but also having a boutique with beautiful purses and jewelry. Customers appreciate the opportunity to browse and shop while they wait or after their appointment. This additional offering adds to the overall experience and makes Shelley & Friends a one-stop destination.

5. Reasonable pricing: One reviewer mentioned that the prices at Shelley & Friends are reasonable. This is often an important consideration for customers, as they want to receive quality service without breaking the bank. Reasonable pricing can attract and retain customers, ensuring their satisfaction.

Despite the overwhelmingly positive comments, there is one negative review mentioning disappointment with the haircut received, particularly for the customer's son. This feedback can be seen as a weakness for Shelley & Friends, as it suggests that there may be some inconsistencies in meeting customer expectations. However, it is important to note that this review is an exception among the overwhelmingly positive reviews.

In conclusion, Shelley & Friends has several strengths that contribute to its positive reputation among customers. These strengths include personalized and attentive service, a positive and welcoming atmosphere, skilled and talented stylists, boutique offerings, and reasonable pricing. These factors collectively create a desirable salon experience, making Shelley & Friends a go-to destination for many customers. However, the potential inconsistency in meeting customer expectations, as highlighted by one negative review, should be addressed to ensure continued customer satisfaction.

Best TL Reviews

Owensboro’s somewhat hidden gem of salons. Absolutely loved the atmosphere! I went in, not knowing exactly what I wanted- Sheryl went over ideas, options and explained everything to me. She really took her time with me, and made me feel pampered. She offered me a beverage, and worked her magic while I sat back and relaxed. I absolutely love my new look !!! Thanks Sheryl - you are an amazing gal!

Jaylee is phenomenal! She is such a sweetheart and did amazing work on my hair! Loved my visit with her! Highly recommend!

Shelley always does a wonderful job on my hair. She knows exactly what I want. She is always pleasant and personable. I consider her a friend. She also has beautiful purses and jewelry. Her prices are reasonable too.

I always feel pampered after getting my hair done! I would highly recommend her and her staff.

I brought my son and my daughter here yesterday! My daughter liked her hair cut although I didn't feel like it was what we asked for really. My son however was devastated and didn't even want to go to school the next day! I spent more on their haircuts than I ever have anywhere and it was a total disappointment. Will not return here.

I can’t say enough about the experiences I have had at Shelley and friends! My entire family has their hair done by Shelley, however I’ve had the opportunity to go to other stylists there as well. Everyone there creates such a pleasant atmosphere! I enjoy going there because I love the positive vibe and browsing the boutique just adds to the experience. I leave with a smile and a great hairdo every time!

Shelley at Shelley and Friends has been cutting my hair for many years and does a great job. Some guys think they would feel out of place at a shop like this but nothing could be further from the truth. Shelley always make you feel at home and gives you a great haircut. Many of my male friends go there and I would highly suggest it!

I so look forward to my monthly trips to Shelley and Friends!!! I know that when I walk in the door, I am the most important person! Sit in that chair and voila! Shelley is an expert stylist and colorist, as well as an educator. I have been a more than willing participant on my particular haircut. Her stylists want to learn and she takes every opportunity to teach. I am happy to be their model! And I always leave with a great cut and color that everyone compliments! She makes me look good!! I highly recommend Shelley and Friends! You will not be disappointed! Devoted client forever!!!

I had the best experience there today ! Shelly herself was so welcoming and genuine That I instantly felt right at home. I came in for highlights and Shannon was my hair stylist. She went above and beyond today and completely transformed my hair . She was so kind and thoughtful and truly made me feel at ease . Anytime you can feel at home and feel you can be yourself , you know you’re in the right place . I’m thankful for Shelly and friends and know that I truly found a hairdresser today for always in Shannon and even a new friend !! Kudos to you Shannon and Shelly and friends !! I’ll be back !!