Quick Facts About Silver Nails & Spa
Strengths:
1. Consistent and high-quality nail services: Multiple customers mentioned that they consistently receive amazing results, with their nails shaped perfectly and polished to their liking. The fact that different technicians within the salon can deliver the same level of service indicates a high standard maintained by the establishment.
2. Skilled and caring staff: Customers praised the staff for their attention to detail and care. The technicians were described as detailed-oriented, ensuring that every nail is done perfectly. The customer reviews also highlighted the friendly and pleasant demeanor of the staff, creating a welcoming atmosphere.
3. Experience and expertise: The salon has been operating for years and has built a loyal customer base. Customers specifically mentioned the experience of the staff, who have the knowledge and skills to deliver a professional service. The positive reviews indicate that the salon has built a reputation for quality work.
4. Clean and relaxing environment: Customers appreciated the cleanliness of the salon and the relaxing atmosphere. The positive feedback about the cleanliness suggests that the salon takes hygiene seriously, providing a safe and comfortable environment for customers.
5. Long-lasting results: Several customers mentioned that their gel manicures and pedicures lasted longer than expected. This indicates that the salon uses quality products and techniques that ensure durability and longevity.
Weaknesses:
1. Bait and switch tactics: One customer complained about booking a pedicure and neck massage package but not receiving the neck massage while still being charged for it. This indicates a lack of transparency and may be considered unethical business practice.
2. Inconsistency in service quality: One customer mentioned that the salon's service quality declined under new management. This inconsistency can be concerning, as it suggests that the salon's reputation for excellence may not always be upheld.
3. Maintenance issues: A customer noted that the salon had thick dust in the area where nail polishes were stored. Another customer mentioned that the technician was frequently interrupted by training and phone calls. These maintenance issues suggest that the salon may not prioritize cleanliness and customer focus, which could negatively impact the overall experience.
Overall, the strengths of Silver Nails & Spa include consistent and high-quality nail services, skilled and caring staff, experience and expertise, a clean and relaxing environment, and long-lasting results. However, the weaknesses include occasional inconsistency in service quality, maintenance issues, and accusations of bait and switch tactics. It is important for the salon to address these weaknesses to maintain and improve its reputation.
Best TL Reviews
Always an amazing experience! I get full sets and fills every time and they always turn out amazing, shaped right and all equal sizes and polish is always even and how I asked! I've gotten it done by many different people in the salon and it's never been a bad experience from anyone!
Amazingly detailed and caring women and men! I've been coming here for years. Coming from L.A. I need my nails on point! Tina, Tween and Cindy are awesome! ????????
Bait & switch. My wife scheduled an appointment for a pedicure & neck massage as a package deal for a set price. Didn’t even do the neck massage but charged for it anyways. This place was great with the old owner, but the new management is horrible. I would steer clear.
Under new management and I definitely had a great experience. Place is nice, clean, and relaxing. I usually get the gel manicure with an oval shape and French tip pedicure - looks great and lasted way longer than expected. I see Trang and she has been the best. Always does a fantastic job and is quick, too. 10/10 highly recommend.
Would not recommend, I have avoided this place for over a year because the last time I was here It was dirty and dusty. Where the polishes are had thick dust and it still does. The person doing my pedi was training someone and kept getting up to show her new things as well as getting up and answering the phone to schedule appointments. I only came because my usual place was closed today. I will wait next time. I thought maybe new ownership would help but it has not.
I love it here! Cindy and her daughter are awesome! Tina does my nails and is amazing. Never a dull nail????????
Cindy was very pleasant to talk to and was attentive about if i was unhappy with anything. She made sure that I was happy with her work which is important to me. She got me in on a same day appointment and it had been years since I had time to get my nails done / I love how they look and feel now. Thank you and see you soon!
Cindy did my nails and did an amazing job. Went in for a fill and she made my nails look amazing! Perfect! She asked me if I liked the way they were going frequently. All together it was a pleasant experience, will be returning again!:)
Place Pictures
Silver Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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