Sleek Nails & Spa

+1 410-267-7680

944 Bay Ridge Rd, Annapolis, MD 21403 United States of America

Open Today: -

Quick Facts About Sleek Nails & Spa

Sleek Nails & Spa appears to have several strengths based on the comments provided. Firstly, the salon is consistently praised for its cleanliness and inviting ambiance. Customers appreciate the effort put into creating a clean and well-decorated space, which contributes to a positive experience.

The employees at Sleek Nails & Spa also receive high praise for their customer service. Multiple comments mention the warm, friendly, and welcoming nature of the staff. It is noted that the employees make customers feel comfortable and engage in pleasant conversations, adding to the overall enjoyable experience. Furthermore, a customer specifically mentions the attention to detail exhibited by both Jenna and Hannah, indicating that the staff take their time and do not rush through appointments.

The quality of services provided by the salon is another strength. Customers report being satisfied with the services they received, whether it be a pedicure, full set, nail art, or acrylic set. The positive feedback regarding the quality of services indicates that the salon consistently delivers on customer expectations. Additionally, the salon is commended for being transparent, professional, and easy to do business with, suggesting a high level of customer satisfaction.

The salon also demonstrates a commitment to customer and employee safety, as evidenced by the implementation of COVID safety guidelines. This includes taking temperatures and having plastic dividers in place. The consideration for the well-being of both customers and employees is commendable and contributes to a positive perception of the salon.

However, there are also weaknesses that are evident from the comments. One customer recounts a negative experience during an acrylic nail removal. The technician was described as rough and careless, causing discomfort and even splitting a nail. The customer also expresses disappointment at the lack of any compensation or aftercare, despite the poor experience. This comment highlights the need for improvement in the handling of acrylic removals and customer service recovery when issues arise.

In conclusion, Sleek Nails & Spa is generally praised for its cleanliness, friendly staff, attention to detail, quality services, and commitment to safety. These positive qualities contribute to a pleasant and satisfying experience for most customers. However, the negative experience recounted in one comment suggests that there are areas for improvement, particularly in the handling of acrylic removals and customer service recovery. Overall, addressing these weaknesses can help Sleek Nails & Spa further enhance its strengths and maintain its positive reputation.

Best TL Reviews

I cannot say enough great things about this place. As soon as I walked in I noticed it was clean and nicely decorated. All of the employees were extremely warm, welcoming and friendly. They took me in as a walk in even though it was late on a Saturday. Jenna did my full set and checked in multiple times to make sure I was happy with the length and shape which she executed perfectly! Exactly how I wanted them! Then Hannah did my nail art and WOW!! It turned out so gorgeous!! The whole experience was awesome. I felt very comfortable and had nice conversations with both Jenna and Hannah. They both had very good attention to detail. They both took their time and didn’t Rush (again, despite it being Saturday night closing time). I honestly can’t wait to come back!

I’ve been going to Sleek for almost two years and I enjoy it every time. It’s always clean and inviting and I always get exactly what I came for. I got my wedding nails done there and just had the best pedicure and full acrylic set I’ve ever had from Kevin. I recommend it to friends and bring my friends. They are always reliable and I love their whole salon.

I’ve made this my go to nail salon the prices are reasonable, scheduling is easy, and the salon is clean, organized, and the staff are professional. The quality of the services is great, I’ve been several times and always leave pleased. They are transparent, kind, and easy to do business with.

I know acrylics take offs aren’t ideal, but they’re apart of this work. I’m a teacher getting ready to go back to school, so I needed to remove my summer set. My technician tried to be kind, but I could tell she didn’t want to do them. She was very rough and even tried plucking them off until I told her it hurt. I don’t care if I’m sitting in the chair soaking for 60 minutes, it’s never comfortable to pluck hard acrylic off of anyone’s nails. She split a nail on one of my hands when she was carelessly plucking them off and didn’t cut it down. She didn’t offer me any type of manicure or after after I washed my hands and they were still covered in acrylic. Even charged me $15 after all that. I will not return.

Been here a few times now and it’s always a pleasant experience. Love Angie, she’s very talented and so patient! She spends her time on the nail prep and asks for my feedback along the way. They also have all the COVID safety guidelines in place like taking your temperature and having plastic dividers which is much appreciated.

This place was amazing! They truly work their hardest and Hannah is very hard working. If you ask for a design they make your nails look exactly like it.

Tania is EXTREMELY Detail Oriented and Patient! She makes ABSOLUTELY certain I get what I want and helps me when I can't quite make up my mind. Its such a pleasure and a treat for me when I go there. A welcoming feeling of peace and quiet as I'm being pampered for a change!

Kevin is the best!

Nice folk, clean establishment!

Lots of fun colors! ????