Quick Facts About Spa & Nails Divine
Based on the comments provided, here is an analysis of the strengths and weaknesses of Spa & Nails Divine:
Strengths:
1. Friendly staff: Multiple comments mention the friendly and nice staff, which creates a positive and welcoming atmosphere for customers.
2. Great work: The comment "great work!" indicates that the services provided by Spa & Nails Divine are of high quality and meet customer expectations.
3. Variety of services: The comment "Love all of the services there. Especially the dip!" suggests that Spa & Nails Divine offers a wide range of services, catering to different customer preferences.
4. Excellent nail technician: The comment "Maria is excellent!" highlights the talent and skill of a specific nail technician, indicating that customers can expect high-quality work from experienced staff members.
5. Clean and bright environment: One comment mentions that the place is bright and clean, suggesting that the salon maintains cleanliness and provides a pleasant atmosphere for customers.
Weaknesses:
1. Cuticles cut too short and bleeding: One comment states that the nail technician cut the customer's cuticles too short, resulting in bleeding. This suggests a lack of attention to detail and potentially poor training of some staff members.
2. Unfriendly staff: A couple of comments mention unfriendly staff, indicating that not all employees at Spa & Nails Divine have a friendly demeanor. This can negatively impact the customer experience.
3. High prices: One comment complains about high prices, suggesting that the salon may be more expensive compared to other similar establishments in the area. This can deter price-sensitive customers from choosing Spa & Nails Divine.
4. Dissatisfaction with service: One comment describes a negative experience where a customer's mother did not enjoy her manicure and pedicure due to an unfriendly nail technician. This suggests a lack of consistency in service quality and customer satisfaction.
5. Lack of dissatisfaction resolution: Despite a negative experience, the customer mentions that their mother still tipped the nail technician, indicating a lack of satisfactory resolution to the dissatisfaction. This suggests a need for improved customer service and conflict resolution.
Overall, Spa & Nails Divine appears to have strengths in terms of friendly staff, great work, a variety of services, and a clean environment. However, there are weaknesses in the form of inconsistent service quality, unfriendly staff, high prices, and dissatisfaction resolution. Addressing these weaknesses can help the salon improve overall customer satisfaction and reputation.
Best TL Reviews
Very friendly! And great work! Love all of the services there. Especially the dip! Everyone does a nice job! Maria is excellent!
Don’t get your nails done here unless you like getting your cuticles cut too short, profuse bleeding, high prices, and unfriendly staff.
Don’t waste your time or money. I dropped my mom off for a mani and pedi here and I wish I hadn’t. Her nail tech was unfriendly and made her bleed. She did not enjoy any of it but has gotten her nails only a few times ever so she wasn’t sure how bad it was until she kept telling me about it… and because she’s the nicest person ever she still tipped but she really should have got up and left.
I have been a regular customer of Spa and Nails. It has recently changed ownership and what a breath of fresh air. The place is bright and clean and the staff is wonderful. Tracy does an amazing job on my nails each and every time. I highly recommend.
I absolutely love this place ❤. This is the best nail place ever. Not only is the staff great but they have good prices.Thank you for always getting me in even if I decided to get my nails done last minute. Thank you for always being nice and friendly. You guys deserve 100 stars not just five.
I am a regular customer at Spa and Nails Divine. Nikki recently took over the business, and is absolutely amazing! She is thorough, and a very talented nail technician. I am always very satisfied with my gel dip nails and gel pedicures! Highly recommend!
Maria does an absolutely amazing job on both mine and my daughter's nails and she always has great ideas about colors and designs. We both get compliments on our nails constantly. I highly recommend getting your nails done here--and your toes!
Got a pedicure and it was amazing! I had the best experience with the mud rub, warm towels and hot stone massage. Definitely worth it! I've paid more and got less at other places in the past. Recommend giving them a try
Place Pictures
Spa & Nails Divine Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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