Spring Nails and Spa

+1 315-378-4963

442 Grant Blvd, Syracuse, NY 13206 United States of America

Open Today: -

Quick Facts About Spring Nails and Spa

Spring Nails and Spa place has received a range of comments, highlighting both strengths and weaknesses. In order to analyze these comments in depth, let's break them down further.

Strengths:

1. Friendly employees and great customer service: Multiple comments highlight the kindness and helpfulness of the staff at Spring Nails and Spa place. This is an important strength as it creates a positive and welcoming atmosphere for customers.

2. Cleanliness: Many customers have mentioned that the place is clean and well-maintained. This is crucial for any salon or spa, as a clean environment is not only visually appealing but also ensures the safety and hygiene of the customers.

3. Reasonable prices: According to one comment, the services at Spring Nails and Spa place are affordable. This can be a significant strength for attracting customers, as competitive pricing allows for a wider customer base.

4. Excellent eyebrow service: One customer specifically mentioned that they received a great job on their eyebrows and received plenty of compliments on them. A strong eyebrow service can be a unique selling point for the salon and attract customers.

Weaknesses:

1. Inconsistent nail quality: Customers have expressed disappointment in the quality of their nail services. Complaints include unevenly shaped nails, nails done in the wrong shape, and rushed service. These inconsistencies in nail quality can significantly impact customer satisfaction and deter them from returning.

2. Lack of attention to detail: Several customers have mentioned issues such as fungus being covered up instead of treated and gel being applied too far down near the cuticle. These issues indicate a lack of attention to detail, which may result in less satisfactory results for customers.

3. Rough treatment: One customer mentioned that the nail technician was rough and ended up cutting their thumb. Rough treatment can cause discomfort and even injury to the customers, which is a significant weakness that needs to be addressed.

4. Poor time management: A customer expressed their disappointment when the nail technician left them mid-service to attend to another customer who had just walked in. This indicates a lack of time management and prioritization, which can leave customers feeling neglected.

5. Lashes service not recommended: One customer specifically mentioned that they do not recommend the lashes service at Spring Nails and Spa place. While this is just one comment, it highlights a potential weakness in that particular service area.

In conclusion, while Spring Nails and Spa place has some strengths such as friendly staff, cleanliness, and affordability, there are several weaknesses that need to be addressed. These weaknesses include inconsistent nail quality, lack of attention to detail, rough treatment, poor time management, and the need to improve the lashes service. By addressing these weaknesses, the salon can work towards improving customer satisfaction and ensure a better overall experience for their customers.

Best TL Reviews

This was my first time visiting this salon and I will not return the technician did a mediocre job my nails also had terrible fungus that the nail tech tried to just cover up and not treat she didn’t take her time all of my nails are shaped differently some are lopsided and I like pointy nails some are rounded at the tip if you’re thinking about visiting this business think again I don’t recommend spending your money there

Disappointed. They were rushing with my nails but taking their time with everyone else’s in the salon and I’m NEVER going there again.

Every one was very nice but the quality of the nails is not the best. First time here for a fill and I was not in loved with my nails they look bumpy and I ask for coffin shape and it does not look anything like it. Im giving 2 stars for the employees friendliness and the places look clean.

They are always willing to work with me. I generally bring about 2-4 nieces and nephews with me to get pedicures and they are always testing them very kindly. I have a foot injury and the Spa pedicure is wonderful.

I recently got my nails and brows done here. They did a great job on my eyebrows. I received plenty of compliments on both. I posted a picture of my gel nails. If you’re curious to see I got the pink nails with the coffin shape. I do love my nails however, the guy was kind of rough and cut my thumb. Also in a couple places if you’re looking closely there is gel too far down by my cuticle. I will be back for a fill but next time ask that they are less rough and examine the nail better during the process myself. Very affordable and clean. The woman who works there is very kind.

Very nice people and great customer service, but I don’t recommend there lashes

Set up an appointment to get mani and pedi. While getting pedi, a woman walks in because she broke one nail, the tech left me and waited on her. I hadn't even gotten my manicure yet. How do you just leave a client to help someone before you have finished? I couldn't believe it, I paid for pedi and had to go to another salon. Never will I go there again

What a hidden gem! The studio was clean! The service was excellent, my feet needed TLC and it was given! I'm very happy with the service, I was treated like royalty, thank you for all the special care!