Star Nails

+1 701-772-0707

2877 32nd Ave S, Grand Forks, ND 58201 United States of America

Open Today: -

Quick Facts About Star Nails

Star Nails place has both strengths and weaknesses, as indicated by the comments. In order to provide a comprehensive analysis, we will examine both the positive aspects and areas for improvement.

One of the primary strengths of Star Nails place is the skill and expertise of their nail technicians. Customers such as Andy and Tina express their satisfaction with the quality of the nail services they received. Andy specifically mentions that he always does an excellent job and Tina does amazing stiletto nails. This suggests that the nail technicians at Star Nails place have the necessary skills to create beautiful and desired nail designs. This expertise can be a significant strength for a nail salon, as customers value quality results and talent in their nail technicians.

Another strength highlighted in the comments is the friendly and pleasant atmosphere at Star Nails place. Customers appreciate the positive customer service received from the nail technicians. Katie, for example, is mentioned to be detail-oriented and extremely pleasant. This friendly and welcoming environment can greatly enhance the overall experience for customers and make them feel comfortable and valued during their visit. The atmosphere of a salon plays a crucial role in customer satisfaction and can be a key strength for Star Nails place.

Additionally, some customers express loyalty towards Star Nails place, indicating that they consider it the only salon they will go to in the area. This loyalty suggests that Star Nails place has successfully built a reputation and a loyal customer base. This is a significant strength for any business, as it indicates customer trust and satisfaction. Building a loyal customer base can lead to repeat business and positive word-of-mouth recommendations, which can contribute to the salon's long-term success.

However, there are also areas where Star Nails place can improve. One common issue raised in the comments is the lack of attention to cleanliness and sanitization. In one instance, a customer mentioned that the nail technician didn't sanitize the spot before not clip their natural nails. This raises concerns about the salon's adherence to health and safety standards. Sanitization protocols are essential in a nail salon to prevent the spread of infections and maintain a hygienic environment. Star Nails place should emphasize the importance of sanitation and ensure that all nail technicians follow proper procedures.

Another weakness highlighted in the comments is the lack of communication and understanding between the customers and the nail technicians. One customer mentioned having difficulty understanding the nail technician, which resulted in an expensive pedicure. Clear communication is vital in any service-oriented business, as it ensures that the customer's needs and expectations are met. Star Nails place should prioritize effective communication with customers to avoid any misunderstandings and provide a satisfactory experience.

Furthermore, there are a few instances where customers mention issues with the quality of the nail services. One customer complains about streaky and see-through polish, as well as the presence of air bubbles and glitter trapped under the top coat. These comments suggest the need for greater attention to detail and quality control by the nail technicians. Star Nails place should ensure that each nail service meets the desired standards and that potential flaws or issues are addressed promptly.

In conclusion, Star Nails place has both strengths and weaknesses. The salon's main strengths include skilled and experienced nail technicians, a friendly atmosphere, and customer loyalty. However, areas for improvement include a greater emphasis on cleanliness and sanitization, improved communication, and increased attention to detail in delivering high-quality nail services. By addressing these weaknesses and building on their strengths, Star Nails place can strive for continuous improvement and maintain a satisfied customer base.

Best TL Reviews

Andy always does an excellent job on my nails. I'm very happy with them.

Went to get my nails done for engagement photos, and asked for French Tip. The guy waved off his current client and sat me at her spot without sanitizing. He didn’t clip my natural nails, and only put one coat of polish on my nails so the polish is streaky and see-thru. There’s somehow glitter and air bubbles trapped under the top coat. None of this was noticed until after I had left. Not going back unless it’s to fix the nails I have on currently.

Amazing experience! Got exactly what I asked for! Definitely will be going back. Stiletto nails done by Tina!

This is the ONLY place I'll go to in Grand Forks for my nails!

Katie did my manicure and was very detail oriented, extremely pleasant, will definitely go back and have her do my nails again!

really friendly. the gentle man that worked on my feet did great. my only complaint is I couldn't understand them therefore I ended up with a pricey pedicure. I didn't see a list of what I could get. I told the guy the least expensive treatment.

Best nail place in town, I’m sad that I’ll be graduating this spring and I’ll need to find a new nail place when I move away, Andy is the best nail tech I’ve had and Katie does the best designs

Love it. So beautiful. Thank you!