Starbucks Kettering West A14

+44 1536 514215

A14, Thrapston, Broughton, Kettering NN14 1RW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Kettering West A14

The Starbucks Kettering West A14 place has a number of strengths based on the comments provided. Firstly, it is described as a nice resting place and a quiet location, making it an ideal spot for customers to relax and unwind. The staff are also praised for providing good service, with one customer mentioning that they were kind and efficient. Fast service is also mentioned, implying that the staff work quickly to serve customers and minimize waiting times. The quality of the Frappuccinos is described as amazing, indicating that the Starbucks Kettering West A14 place consistently delivers high-quality beverages.

In terms of weaknesses, the comments highlight some cleanliness issues. One customer mentions that the tables and chairs are not cleaned after customers use them, which suggests a lack of attention to hygiene. Another customer states that the cleaning frequency seems to be low, and that the cups are often dirty. This suggests that there may be a need for improvement in maintaining cleanliness standards at the Starbucks Kettering West A14 place.

Another weakness mentioned in one comment is the atmosphere and customer service. The customer describes the staff as not welcoming and not interested in providing good service. They also mention a passive-aggressive attitude and staff members spraying sanitizer at each other, which can create a negative vibe for customers. This comment suggests that there may be a need for improvement in employee attitudes and customer service training at this location.

On the positive side, the Starbucks Kettering West A14 place is described as a hidden gem behind a petrol station, making it a nice discovery for customers who are passing by. It is also mentioned that the coffee quality is what one would expect from Starbucks, indicating that customers can rely on the brand for a consistent taste experience. In terms of convenience, the location is described as conveniently located with plenty of space to park and sit indoors, making it a convenient option for customers who are looking for a place to have coffee and food.

Overall, the strengths of the Starbucks Kettering West A14 place are the nice resting place, good service, and high-quality beverages. The weaknesses include cleanliness issues, a negative atmosphere, and a lack of attentiveness towards customer service. It is important for Starbucks to address these weaknesses in order to improve the customer experience at this location. By ensuring that tables and chairs are cleaned regularly, maintaining high cleanliness standards, and providing friendly and welcoming customer service, Starbucks can enhance the overall experience for customers at the Kettering West A14 place.

Best TL Reviews

Nice resting place. Good service. Negative- tables/chairs not cleaned aftet customers use.

Not welcoming and not interested in providing good service. Verging on passive aggressive. More interested in thinking it funny to spray sanitiser at each other. My wife picked up on this vibe and she wasn't even being served. Lucky we will never need to return.

It was my first time visiting this Starbucks and I love how quiet and welcoming it is to the other branches I’m familiar with. I ordered two Frappuccinos and they were amazing quality as always! In a nutshell: kind staff, fast service, clean and tidy table area. (Thank you so much for the birthday drink!)

Coffee is ok. Starbucks quality. Cleaning frequency seems to be low.. cups are huges

Nice place.

Staff were quick and efficient

The only downside was the fact that the toilet air-conditioning was set to antarctic, quickest visit ever. Thank god the restaurant part had the heat on

This is slightly hidden behind the petrol station so easy to miss. We've used the petrol station as a stop for years but never knew there was a Starbucks behind it. Nice if you want a slightly longer stop and a better coffee.

Nice place to stop for a coffee, food and drink as normal for starbucks. Service is ok, always abit slow in these olaces but that's what happens when getting proper coffee. Conveniently located with plenty of space to park/sit indoors.

Quiet for a Friday afternoon, so very attentive staff! Excellent coffees and treats from friendly and professional servers. Starbucks never lets us down!