T - Nails & Spa

+1 209-256-8076

777 CA-49, Jackson, CA 95642 United States of America

Open Today: -

Quick Facts About T - Nails & Spa

T - Nails & Spa is a popular salon that offers nail and spa services. It has received a mix of positive and negative feedback from customers, which can be used to assess the strengths and weaknesses of the business.

Strengths:

1. Personalized service: One customer highly praises Mr. Don Juan for his personalized service. He takes the time to get to know customers and cater to their preferences, such as choosing polish and nail art. This level of personalization creates a positive and memorable experience.

2. Positive experiences: Many customers have had positive experiences at T - Nails & Spa. They mention that they always love the outcome of their visits and look forward to returning. This indicates that the salon consistently delivers satisfactory results.

3. Good acrylic nails: A customer compliments the salon for providing nice gel acrylic nails. This suggests that T - Nails & Spa excels in providing high-quality artificial nails and satisfying customer preferences. This can attract customers who are looking for specific nail treatments.

4. Cleanliness: A customer mentions that the salon is super clean, highlighting the importance of maintaining a hygienic environment. Cleanliness is a vital factor in attracting and retaining customers, as it instills trust and confidence in the salon's practices.

Weaknesses:

1. Poor nail services: Several negative comments highlight incidents where customers experienced pain, bleeding, and poor service during their visits. This includes instances where cuticles were cut too deeply, causing discomfort and injuries. These incidents imply a lack of precision and expertise among some staff members.

2. Inconsistent appointments: One customer expresses frustration with the salon's inconsistency regarding technician appointments. Despite requesting specific technicians, the owner would often switch her to different technicians. This inconsistency can result in a lack of trust and dissatisfaction among customers who prefer certain technicians.

3. Lack of professionalism: One customer mentions that the owner of the salon did a terrible job during a pedicure session and spilled oil on her pants without offering a response or an apology. This incident reflects a lack of professionalism and customer service, which can affect the overall customer experience.

Overall, T - Nails & Spa has strengths in providing personalized service, positive experiences, and good acrylic nails. However, the salon needs improvement in ensuring precision and expertise in its nail services, maintaining consistency with technicians, and enhancing professionalism. Despite the weaknesses mentioned, there are still customers who highly recommend T - Nails & Spa and appreciate the quality of their services.

Best TL Reviews

I have been going to T-Nails for a few years now and have always had a positive, ouchless experience. I see the very personable, Mr. Don Juan! He has taken time to get to know me over the years, to the point he can choose my polish, nail art, ect. and I ALWAYS love it! I look forward to my twice monthly visit! I definitely recommend this spa!

I think the T stands for Terrible.. I went to get my feet and hands done. They cut and made me bleed 3x! And they couldn't get my middle finger to stop bleeding after the 4th time they tried they put GLUE! to stop the bleeding, on 2 of my fingers. They nicked my toe too. I spent $50 there and they gave me a discount people where nice but plz don't go here. (See pix to see what I mean)

Stopped by to get my daughter and my nails done. They cut my daughters cuticle so bad it hurt her for a week. And to top it off the nail lady laughed after doing it. I asked for my cuticles to be trimmed and the nail lady used the dremmel around the cuticles and wouldn't trim my cuticles. Needless to say,the service rendered was done poorly and we won't be returning.

My real nails look terrible; Ranch Lady Nails. The gentleman who did my nails gave me nice gel acrylics. I didn't want anything super fancy but feel a lot better and I look pretty cute????????.

Before a wedding trip in October T-Nails staff gave me beautiful gel nails. Going back today! Excellent nails.

Edit: I went enough times to find a couple technicians I loved. Lili and Lisa. I wouldmake an appointment with them but the owner would switch me. The last time I went, the owner did my pedicure. : even though I had an appointment with Lili. He did a terrible job and got chri Al oil on my pants. I told them. No response. So I haven’t been back. Sad because I was happy there for about a year.

My new favorite place for pedicures. Lisa have a my favorite. They do a great job and are super clean.

They did a fantastic job on my nails. The only reason for the 4 star rating is that they nicked my mom's cuticle when they were doing her pedicure, but I'll definitely go back.

I will be back definitely. I have had pedicures before but not like this place. The best ever.