The Bear Bar & Barbers

+44 1932 253420

30 Bridge St., Walton-on-Thames KT12 1AH United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About The Bear Bar & Barbers

The Bear Bar & Barbers place has several strengths and weaknesses based on the comments provided.

Starting with the strengths, one of the main positives is the ease of booking. According to one customer, it was "pretty easy" to make a booking with just a quick phone call. This indicates that the establishment has a streamlined and efficient booking process, which is always a plus for customers. Additionally, the friendly atmosphere of the place is highlighted by the comment about John, the barber. The customer states that John is a "very friendly barber" and their children enjoyed their haircut. This indicates that the staff at The Bear Bar & Barbers place are personable and attentive, creating a positive experience for customers. Furthermore, the mention of live music on occasion indicates that the establishment offers entertainment in addition to their main services, adding value and attracting customers.

Another strength mentioned in the comments is the quality of the haircuts. Customers express satisfaction with the haircut they received, emphasizing that they would definitely go back again. This signifies that the barbers at The Bear Bar & Barbers place are skilled and capable, providing customers with good results. One customer even specifically mentions Vince and recommends him, indicating that there are individual barbers who excel in their craft.

The comments also highlight some weaknesses of The Bear Bar & Barbers place. One customer had a negative experience with a staff member named "Snowy", describing him as rude, blunt, and charging the wrong amount. This indicates that there may be inconsistency in the quality of service provided by the staff, with this particular employee falling short of expectations. The customer also mentions that Snowy did not display remorse for the mistake and had to wait seven days for a refund, which implies a lack of professionalism and customer service.

Despite this, the overall atmosphere of the place is praised in the comments. The customers describe it as warm, cozy, clean, and well-run. This indicates that the establishment puts effort into maintaining a welcoming environment for patrons, which is a positive aspect that can attract customers and encourage repeat visits.

In addition to the strengths and weaknesses mentioned in the comments, it is worth noting that the establishment also offers food. One customer mentions that the food was great and the prices weren't bad. This suggests that The Bear Bar & Barbers place provides a diverse range of services, catering to both customers seeking haircuts and those looking for a place to eat.

In conclusion, The Bear Bar & Barbers place has several strengths, including an easy booking process, friendly staff, skilled barbers, and a welcoming atmosphere. These aspects contribute to positive customer experiences. However, there are also weaknesses, such as inconsistent service quality and negative encounters with certain staff members. These areas may require attention and improvement in order to ensure a consistently positive experience for all customers.

Best TL Reviews

I took my children for their haircut. It was pretty easy to make the booking. A quick call and booked three slots.

John is very friendly barber and my children enjoyed having their haircut there.

Will definitely go back again.

Thanks

Took my 4 year old for a cut today and John did a smashing job. I don’t often walk into a pub mid morning so I was a little dubious at first but it was quiet and calm, the welcome was warm and we all felt completely at ease. We’ll certainly go back for his next cut!

Will never come back when thr guy known as snowy is working. He is rude ans blunt. He also charged my card £135 instead of £35 and when I confronted him at the bar he wasn't even sorry, he simply refunded my money and told me to go away, I also had to wait 7 days for my refund. This man should not be behind the bar, not only can he not see but he is the most rudest person I've ever met!!

The place had a good atmosphere and was really great I got my hair cut by vince who did a really good job on the taper fade I will surely be coming back again in a few weeks

Great local pub!

As well as warm friendly surroundings, they have live music on occasion.

Booked in for a haircut with Vince. Great experience all round, fantastic design work, great service, good chat - would highly recommend Vince!

Was nice and warm inside spacious very clean well run pub.

Food was great. Prices aren't bad. Place felt very cozy. Clean and people are so friendly.