Quick Facts About The Dorchester
The Dorchester Place has several strengths that contribute to its positive reputation and customer satisfaction. Firstly, many customers have praised the quality of the fish and chips, describing them as "excellent," "lovely," and "fresh." The fact that the fish is fried to order indicates that the chippy takes pride in providing freshly prepared food. This attention to quality is further highlighted by the positive feedback on Theo's "guest fish" of sea bass, describing it as "fantastic" and prompting a desire to order it again.
The staff at The Dorchester Place are consistently praised for their friendliness and attentiveness. Customers have mentioned that they are greeted with a warm welcome and are treated as valued individuals. This personal touch is evident in the staff's efforts to know regular customers by name and engage in friendly conversation while customers wait for their food. The positive interactions with staff contribute to a welcoming and enjoyable dining experience.
The chippy's acceptance of last-minute fish orders before closing time is another strength. This flexibility and willingness to accommodate customers' requests is commendable, as it demonstrates a commitment to providing excellent service. Additionally, the availability of parking at the back of the establishment and the chippy's easy-to-find location add convenience for customers.
In terms of weaknesses, the most prominent one mentioned in the comments is the chippy's lack of card payment option. While the comments acknowledge that customers can pay with cash or set up a bank transfer, this inconvenience may deter customers who prefer to pay by card. In today's cashless society, the absence of card payment may result in potential customers seeking other establishments that offer this option. However, it is worth noting that some customers have commented positively on the chippy's good value for money, suggesting that the quality of the food and service may outweigh the inconvenience of the payment method for many.
Another weakness mentioned is the desire for the chips to be more crispy. While this may be a subjective preference, taking this feedback into account and working on improving the texture of the chips could enhance customer satisfaction even further.
Overall, The Dorchester Place has received overwhelmingly positive feedback, with customers consistently praising the quality of the fish and chips, friendly staff, cleanliness of the premises, and good value for money. The chippy's strengths lie in its commitment to serving fresh, high-quality food, providing excellent customer service, and being flexible with last-minute orders. However, addressing the inconvenience of only accepting cash or bank transfers, and potentially improving the crispiness of the chips, could further enhance the dining experience and attract even more customers.
Best TL Reviews
Really good traditional fish and chips - hard to find these days! Great staff, very friendly! And even accepted my very last minute fish order before closing time.
They don't do card payments so take cash or know how to bank transfer.
Parking out the back and easy to find the chippie itself.
Would definitely recommend!
I visited from London. The cod fish was lovely. Fried to order. Staff very pleasant. Great fish and chips. I would have liked the chips to have been more crispy. Overall a tasty meal.
Fish and chips here are excellent. Bring cash or be prepared to do a bank transfer, no automatic card payment option. A great local chippy. Good value for money.
Excellent fish and chips each time we go. We are regulars now. Theo is very friendly. The young man that serves us is very attentive and a great asset to the business. Keep up the good work ???? Julia and Steve ????
Tried the special offer light meal really enjoyed it! Well worth the money!
Been a customer for quite a few years. Spotlessly clean and great quality. Last week I tried Theo's "guest fish" of sea bass - fantastic! Will be ordering this again.
Been going to Theo's place regularly for sometime now and don't know why I haven't posted a review until now. Best chippy in the area with quality, reasonably priced food. They are always very friendly and seem to know most of their regulars by name and find a minute to chat while you wait for your food.
There was one occasion when they were closed and I made the mistake of going to another establishment but there was no comparison.
Our dog Peppa also gives a 5 star review based on the jumbo sausage which she gets treated to every time we go there.
Would definitely recommend without any hesitation
Fresh crisp and tasty. Take cash or be prepared to quickly set up a BACS payment! No cards. Friendly staff, clean place. Best fish n chips for miles.
The Dorchester Info
Amenities
Service options
-
Takeaway
Offerings
-
Coffee
-
Kids' menu
-
Vegetarian options
Dining options
-
Lunch
-
Dinner
Atmosphere
-
Casual
Crowd
-
Family friendly
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
|---|---|
| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 02:00 AM |
| Saturday | 11:30 AM - 02:00 AM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
11. The Red Lion
12. Shisha Cafe
15. Istanbul Barbers