Quick Facts About The Forest Salon & Spa LLC
The Forest Salon & Spa LLC has received mostly positive comments about their services and employees. Here is a detailed analysis of the strengths and weaknesses based on the comments:
Strengths:
1. Customer Service: Multiple comments praise the salon's exceptional customer service. Clients appreciate the friendly and welcoming atmosphere created by the staff. The positive experience with the salon's employees makes customers want to return.
2. Skilled Stylists: The stylists at the salon are highly skilled in their craft. Comments mention specific stylists like Mackenzie, Madison, Ansley, and Angie who have provided excellent services. They are praised for their ability to listen to clients' requests and offer professional advice. Their expertise is valued, and clients trust them with their hair.
3. Attention to Hair Health: Several comments mention the salon's focus on maintaining hair health. Mackenzie, in particular, is commended for taking the time to ensure the hair remains healthy during the process. This attention to hair health sets the salon apart and makes it a preferred choice for clients.
4. Variety of Services: The Forest Salon & Spa LLC offers a range of services, including haircuts, color, massages, and pedicures. Clients appreciate the convenience of being able to get multiple services in one place, saving time and effort in finding different service providers.
5. Affordable Prices: The affordability of the services, especially the pedicures, is highlighted in one comment. Clients appreciate the balance between quality and cost, making the services accessible to a wide range of customers.
6. Positive Review History: The salon has accumulated positive reviews over time, indicating that they consistently deliver satisfactory results. This positive track record builds trust with potential clients, enhancing the salon's reputation.
Weaknesses:
1. Lack of Communication and Quality: One negative comment expresses disappointment in the salon's lack of communication about price increases and dissatisfaction with the hairstylist's skills. The client's hair was not styled as desired, and it was reportedly damaged. This negative experience raises concerns about the salon's ability to consistently meet client expectations.
2. Lack of Information on Massage Services: While Tina received praise for her massage skills, there is a lack of specific information about the massage services provided by the salon. This may indicate a need for the salon to improve their marketing and communication regarding their massage offerings.
In summary, The Forest Salon & Spa LLC has several strengths, including excellent customer service, skilled stylists, a focus on hair health, a variety of services, affordable prices, and a positive review history. However, there are also weaknesses to be addressed, such as the need for better communication about price increases and the lack of information on massage services. By addressing these weaknesses and building on their strengths, the salon can continue to excel in providing quality services and maintaining customer satisfaction.
Best TL Reviews
Very pleased with this salons costumer service and my stylist mackenzie! She does an immaculate job and is very well mannered. She listens to what I ask for and gives great advice for what would work best for me and my hair. We take the process slow so it keeps my hair healthy. Great place and Mackenzie is a great stylist, definitely going back!
Madison is great and I’ve loved everything she has done for my hair including color and cut. I love my new salon. I definitely recommend this salon and her for your needs.
I was so fortunate to get a very last minute appointment with Amber for a pedicure while on vacation in Myrtle Beach! She did a fabulous job, was very affordable and I was impressed with this spa experience at Forest Salon!
After years of Facebook watching Madison's clients I decided to give her a try... and she is amazing! I always walk out completely satisfied with what she's done to my hair and how healthy it feels!
I LOVE Ansley she’s amazing. She has been doing my hair almost 2 years now & I have never thought about going to anyone else. I love my hair every time! She’s also super kind & knowledgeable about her work.
I love this salon!!! All the girls are friendly and amazing at what they do. I would highly recommend! Angie is awesome! She does all my friends and family including my daughters hair. ????
Called the guy a while back told him my wife's usual lady had stopped doing hair and she was looking for something specific sent pics and said they could do it no problem...1st time it was decent but not want she wanted went back again and same result....the 3rd time she was there I'd have to say 4 hours and got hit with a 250$ bill "price increase " come to find out the girl MacKenzie was fresh out of school and learning ....since then my wife has been to multiple places and has been told the girl killed her hair....extremely disappointed in this place that has actually had great reviews and such but killed my wife's hair and its never been the same
I got a massage this morning from Tina. She was amazing! Very sweet lady and she gave me an excellent massage. I had several sore places in my back and she worked those knots out. I can’t say enough nice things about her. If you want a massage, ask for Tina. She is great!’
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Monday | Closed |
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Sunday | Closed |
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