Quick Facts About The Point Cafe, Bar & Restaurant
The Point Cafe, Bar & Restaurant seems to have both strengths and weaknesses based on the comments provided. In this analysis, we will discuss these points in detail to provide a comprehensive understanding of the establishment.
Starting with the weaknesses, one customer complains about the sausages served during breakfast, mentioning that they were off. This is a significant issue as it reflects the quality and freshness of the ingredients used. Another customer, who claims to work in catering, insists that off pork has a distinct taste and criticizes the establishment for passing it off as over seasoning. This further highlights the problem with the sausages. The same customer later expresses disappointment with the establishment's response to their complaint, reducing their rating to one star. This suggests a lack of effective customer service and an unwillingness to address concerns properly.
Moving on to the strengths, the majority of customers commend the service at The Point Cafe, Bar & Restaurant. Multiple comments highlight the friendly staff, quick service, and overall pleasant atmosphere. Customers appreciate that the staff does not intrude while they are eating, allowing for a more enjoyable dining experience. The fact that the food is served hot and freshly cooked received praise from several visitors. This indicates that the establishment places an emphasis on quality and timely preparation of meals.
Furthermore, many customers commend the food itself. They mention that the breakfasts are good, hot, and made with quality ingredients. The value for money is also highlighted as a positive aspect, with one customer even claiming that it is one of the best breakfast options in Cleethorpes. One visitor describes their New York chicken dish as a massive portion, suggesting that generous servings are offered. This shows that the establishment is capable of providing satisfying meals at reasonable prices.
Based on the comments, it appears that The Point Cafe, Bar & Restaurant has room for improvement in certain areas. The issue with the off sausages should be addressed promptly to ensure the quality of future meals. Additionally, the customer service could be enhanced to properly handle complaints and concerns. It is essential for businesses in the catering industry to prioritize customer satisfaction and respond appropriately to feedback.
On the positive side, the establishment's friendly staff, quick service, and pleasant atmosphere are commendable. The provision of hot, freshly cooked food with quality ingredients and reasonable prices are factors that contribute to customer satisfaction. These strengths should be maintained and continually emphasized to attract and retain a loyal customer base.
In conclusion, The Point Cafe, Bar & Restaurant has strengths in terms of friendly staff, quick service, and quality food. However, weaknesses lie in the area of food quality and customer service. By addressing these issues, the establishment has the potential to improve and provide a consistently positive dining experience.
Best TL Reviews
4 large breakfasts and every single one of us left the sausages. They were off. No wonder the table behind us left theirs too.
Won't be returning here.
Thanks for your reply but we too work in catering and off pork has a very distinct taste. Please don't pass it off as over seasoning.
I've now amended to one star for your awful excuse.
Lovely service all food hot get plenty
Our first visit. Very impressed. Nothing was too much trouble. Food & service great. Will definitely become a regular
Very good breakfast with quality ingredients. Also superb value for money. Definitely one of the best in Cleethorpes.
Spot on food. Spot on service. Spot on prices. I had new York chicken and it was a massive portion 2 chicken breasts large piece of bacon and loads cheese
Will definitely be coming again
Staff don't intrude whilst eating to ask how it is. Which is lovely. Great food - not oily. Friendly staff, and decent atmosphere.
The food was hot and delicious ???? and the tea. Service brilliant ???? we will definitely go again
First visit excellent, food good hot and freshly cooked, well worth a visit. Staff quick and friendly.
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The Point Cafe, Bar & Restaurant Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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No-contact delivery
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Takeaway
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Dine-in
Health and safety
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Free water refills
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Happy-hour drinks
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Happy-hour food
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Healthy options
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Kids' menu
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Late-night food
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Organic dishes
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Quick bite
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Small plates
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Spirits
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Vegetarian options
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Wine
Dining options
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Breakfast
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Bar on site
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Gender-neutral toilets
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Good for kids
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High chairs
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 10:00 PM |
|---|---|
| Tuesday | 09:00 AM - 10:00 PM |
| Wednesday | 09:00 AM - 10:00 PM |
| Thursday | 09:00 AM - 10:00 PM |
| Friday | 09:00 AM - 10:00 PM |
| Saturday | 09:00 AM - 10:00 PM |
| Sunday | 09:00 AM - 10:00 PM |
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