Quick Facts About Top Nails
Despite the mixed reviews, Top Nails place does have some noticeable strengths. One of the recurring positive comments is about the friendly service provided by the staff. Customers mention that the employees are very friendly and provide great service, making the overall atmosphere at the salon friendly and welcoming. This is an important strength for any service-based business as it contributes to customer satisfaction and helps to build a loyal customer base.
Additionally, the salon is praised for its clean and tidy environment. Customers appreciate that the salon is well-maintained, which is crucial for a nail salon where hygiene is of utmost importance. A clean salon gives customers peace of mind knowing that their health and safety concerns are being taken seriously.
Another strength of Top Nails place is its location. Multiple comments mention that the salon is in a great location, which can be advantageous for attracting customers. Being situated in a convenient and easily accessible area can help increase foot traffic and attract more walk-in customers.
Furthermore, some positive comments mention that the salon offers last-minute appointments and accepts walk-ins. This flexibility is a strength as it accommodates customers who may not have the luxury of booking an appointment in advance or who have sudden nail emergencies. The ability to accommodate customers on short notice can contribute to positive customer experiences and build customer loyalty.
In terms of the services provided, there are mixed opinions. Some customers mention that they have had good experiences with their gel pedicures, stating that the results are long-lasting and that the salon does a good job. This indicates that the salon has the capability to provide quality work and deliver satisfactory results to customers.
However, there are also several weaknesses that have been highlighted through the comments. One recurring complaint is the rushed service provided by some technicians. Customers mention feeling like the technician was in a hurry, which can lead to subpar results and leave customers feeling dissatisfied. Not providing thorough and attentive service can be a significant weakness for a nail salon, as customers expect to receive a relaxing and pampering experience.
Another weakness mentioned in the comments is the lack of attention to detail. Several customers mention that their nails were not properly filed and ended up looking bumpy. Others mention that their pedicures were rushed and lacked the appropriate level of care. This lack of attention to detail can be a major drawback for a nail salon, as customers expect a meticulous and precise service when it comes to their nails.
Price is also mentioned as a weakness in one of the comments. The customer expresses dissatisfaction with the cost of the pedicures at Top Nails place, stating that it is overpriced compared to other salons in the area. This indicates that the salon may need to reevaluate its pricing strategy to ensure it remains competitive in the market and provides value for customers.
Another weakness highlighted is the use of outdated and potentially unsanitary tools. One customer mentions that they saw a tool being used on their feet and then being put back in the drawer without proper sanitization. This raises concerns about the salon's hygiene practices and could be a serious issue that needs to be addressed promptly.
In conclusion, Top Nails place has some notable strengths such as friendly service, a clean and tidy environment, a great location, and the ability to accommodate last-minute appointments and walk-ins. However, there are also some significant weaknesses, including rushed service, lack of attention to detail, potentially high prices, and concerns about hygiene practices. To improve and address these weaknesses, the salon should focus on providing more attentive and meticulous service, ensuring fair and competitive pricing, and implementing robust hygiene practices to guarantee customer satisfaction and loyalty.
Best TL Reviews
Went to this top nails instead of the Garland top nails. Service was friendly however I felt like he was in a hurry. My nails are ok but what do you think?? The salon is in great location, friendly atmosphere, Clean and tidy,He got me right in too. I just feel like my thumb and index nails should of been filed more cause they are bumpy, I am grateful they got me in without a wait tho. I'll check back when I get a fill to see if it's the same. It's worth another visit just to see if my perception is wrong.
Visited this salon for the first time. The staff was friendly. The salon was clean and cool. The pedicure was extremely simple. In my experience with pedicures, the technician will trim, cut, buff and clean your toenails. Mine were still dirty looking, as she didn’t do much in that regard… I was surprised when she just painted over them.
First time to nail shop , very rushed after my feet sat in cold water for 10min ! Was told in the phone they do Jelly pedicure ! They don’t !!!!!!! And they use old school cutting tool that has been is not legal in WA state !!!!! My feet don’t even look like I did a pedicure ! Very disappointed! My feet were done by the only male in the shop , sorry didn’t get a name ! The you d lady did a great job on my mom ! But the wait was very long !!!!! Starting to question if they even use proper sanitizing for the tools ! He used a tool on my feet and put it back in the drawer! I would not return if you paid for the service !!
That was the most overpriced and worst pedicure I ever had. They didn't scrub my feet or toenails, didn't message my calves or feet and it felt like they are churn and burn flipping customers to get the money. Any other place at least messages you a
nd scrubs your feet. Also Top Nails for two people's pedicures charges $115 when every other salon would charge $80 for two deluxe pedicures and they actually do a decent job.
They take walk-ins and have last minute appointments available. My gel pedicures never chip or crack, long lasting! The service is good.
Very friendly service, informative about pricing so there wasn't any unwanted surprises when it came time to pay. Great looking nails too!
My first time at this location and I loved it! Great service. Great job!
Employees are very friendly. I did a walk in midday Saturday and was seen within 30 mins. Quick and quality work, I really love my gel manicure. Only complaint really is I have some color on my fingertips and the tips are a little bumpy. But I plan on continuing to go here
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Top Nails Info
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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