Quick Facts About Friendly Nails And Spa
Friendly Nails and Spa has the following strengths:
1. Highly skilled technicians: Many customers have praised the quality of the nail services provided by the technicians at Friendly Nails and Spa. They have mentioned the expertise and attention to detail of the staff, particularly highlighting specific technicians like Linh and Lui who provided excellent service.
2. Friendly and pleasant staff: Multiple customers have praised the friendly and welcoming nature of the staff at Friendly Nails and Spa. They have mentioned that the employees are polite, attentive, and create a comfortable atmosphere for customers to relax and enjoy their services.
3. Range of services: Customers have mentioned that Friendly Nails and Spa offers a wide range of services, including manicures, pedicures, acrylic nails, gel polish, facials, and eyebrow waxing. This variety allows customers to choose the services they want and have a comprehensive spa experience.
4. Relaxing environment: Customers have appreciated the comfortable and relaxing environment at Friendly Nails and Spa. The massage settings on the chairs have been mentioned as a particularly enjoyable feature during pedicures. The overall ambiance of the salon has been described as pleasant and welcoming.
5. Reasonable pricing: Some customers have found the prices at Friendly Nails and Spa to be fair and affordable, especially considering the quality of service provided. This affordability has been mentioned in relation to services like gel manicures, acrylic removal, and eyebrow waxing.
Despite these strengths, Friendly Nails and Spa also has the following weaknesses:
1. Inconsistency in quality: While many customers have praised the expertise of the technicians at Friendly Nails and Spa, there have been several comments about inconsistent quality. Some customers have mentioned problems like uneven application of nail tips, grooves on nails, and paint outside the nail area. This inconsistency suggests that not all technicians may deliver the same level of skill and attention to detail.
2. Pricing not matching quality: A common complaint from customers is that the prices at Friendly Nails and Spa do not match the quality of the services provided. Some customers have mentioned that they found the nails overpriced and expected better results considering the amount they paid. This suggests that the salon may need to reassess its pricing strategy to align with customer expectations.
3. Poor customer service: There have been a few negative comments about the customer service at Friendly Nails and Spa. One customer mentioned a rude interaction with a technician who did not address their concerns, while another mentioned feeling cheated and not receiving the promised refund. These instances highlight the importance of consistent and professional customer service to maintain customer satisfaction.
4. Lack of attention to detail: Some customers have mentioned specific issues with the quality of the services, such as crooked nails, uneven eyebrow waxing, and messy toe polish. These comments suggest that there may be a lack of attention to detail by certain technicians, particularly when handling walk-in customers.
In conclusion, while Friendly Nails and Spa has strengths such as highly skilled technicians, friendly staff, a wide range of services, a relaxing environment, and reasonable pricing, it also has weaknesses like inconsistency in quality, pricing not matching quality, poor customer service, and a lack of attention to detail in some instances. These weaknesses should be addressed to ensure consistent customer satisfaction and retain a loyal customer base.
Best TL Reviews
I’ve been coming to this facility for years and am so disappointed today. Spent ( well Today) $100 + 30 tip for gel fill n design. You can see job , not bad but could be a little sharper. I was working as well as getting service done, I completely forgot about under my nails. Came back hour later , and they were going to charge me another $23 to paint my under nails!! Remind you, not full nails and I just spent good $$.
What’s happening to this place? They seem to forget that WE are the ones who helped pay for the upgrades. ????????♀️????????♀️SMH. Not a pretty look Lucy. What a shame. Lost a loyal customer over $23.
Friendly Nails and Spa's name explains everything! ???? They really know what they are doing when it comes to nails and feet. My sister took me for a treat to get a pedicure. They ladies where very nice, and quite funny too, pleasant to chat with and offered a lot of options and explained each step well. They have great quality nail products for those who get them. For the pedicure they soak, trim, scrap, exfoliate, lotion, paint nails or clear coat them. Very nice and the chairs have massage settings too! When your local to holiday make sure to take someone you love too friendly nail and spa. Prices are fair, quality and care is impeccable! ????
never again . the lady Ro'cy first said my nail was crooked when she put the tip on wrong..then I demanded her to take it off and put another... now my nail is straight. BUT I have gel all over my fingers ..my nails all have grooves they are suppose to be smooth . then she charges me 55 . I try to explain to her this isn't worth 55 at all . she threw her hands up and got loud . I paid and was told i would be refunded.. never cheat on your nail tech . lesson learned . quality over quantity..I knew something was wrong when she finished my toes and nails in less then 2 hours .
I came to this salon with 2 of my sisters and spent about $300. I got a gel French tip set. The tips are uneven, the nails are uneven, and I have random white marks on my nail (pictures attached), I got an eyebrow wax and one eyebrow has a chunk taken out too low and the rest of the eye brow untouched, thus making it uneven. I also got my toes painted and they look like a child did them with the paint all around my toe.
I am extremely irritated with this salon. Based on the work, they do have certain good artists, but I guess walk ins don’t get the courtesy of the good nail technicians. I will NOT be going back.
I don’t mind the over priced nails, but please make sure your price matched your quality.
I go here all the time; It is and will forever be my favorite nail salon. Yesterday I went in and got a full set of acrylic nails done by Linh. He did the best job ever. I would definitely recommend. He had so much patience with me not knowing what I wanted, and the tedious sparkles. 10/10
Just went in to get my acrylic removed and add gel polish.. the employees were very nice and greeted me at the door. Lui did my nails and I’m very happy with how he did! Pricing also wasn’t too bad for acrylic removal and gel manicure, it cost about $48, which I expected. Good experience overall!
I highly recommend Friendly Nails and Spa! The main-pedi was incredible!! Gentle and beautiful nail treatments with wonderful massages. I went back the following day for the most incredible facial that I have ever had. Love this place and the people!
A very fantastic man who works on position number 2 did a very good job, I am from Chicago but will be back next year :)
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Friendly Nails And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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