Uptown Clips

+1 586-774-3900

16587 E 10 Mile Rd, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About Uptown Clips

Uptown Clips Place is a hair salon that seems to have a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.

Starting with the strengths, several customers mentioned the friendly and professional staff at Uptown Clips Place. They noted that the stylists are personable, talented, and make the experience enjoyable. Toni Revard specifically was praised for providing customers with a new look and doing an excellent job with haircuts. This indicates that the stylists at Uptown Clips Place are skilled and can deliver satisfying results.

Another strength mentioned is the cleanliness and welcoming atmosphere of the salon. Customers appreciated the cleanliness of the salon, which contributes to a positive experience. A clean environment is crucial for a hair salon, as it creates a sense of professionalism and comfort for the clients.

Some customers emphasized the convenience and efficiency of Uptown Clips Place. One customer mentioned that they got what they wanted quickly, while another mentioned that the stylists are able to handle children well. These comments indicate that the salon is efficient in delivering services and can cater to different needs, including those of children.

Moving on to the weaknesses, one customer expressed dissatisfaction with their haircut, stating that it looked worse than a bowl cut and had uneven lengths. This suggests that there might be inconsistencies in the quality of haircuts provided at Uptown Clips Place. While this comment might represent an isolated incident, it is still important to consider and can be seen as a weakness.

Another weakness mentioned revolves around the salon's limited hair color options. One customer noted that they don't carry fantasy colors, such as purple, blue, or green. Although this can be seen as a personal preference and not necessarily a flaw, it's worth noting that other salons might offer a wider range of hair color options. This limitation could potentially deter customers who are specifically looking for unconventional hair colors.

A common complaint raised by customers is related to the salon's closing time policy. One customer mentioned that the salon likes to close early if no one comes in, which can inconvenience customers who arrive close to closing time. Another customer described feeling rushed during their visit because the staff wanted to leave. These negative experiences indicate poor customer service and a lack of consideration towards clients' needs. This is a significant weakness for the salon as customer satisfaction and convenience are crucial for success in the service industry.

Additionally, one customer mentioned receiving a rushed haircut from a different stylist than they usually go to. This suggests that there might not be consistent quality across all stylists at Uptown Clips Place. This lack of consistency can be considered a weakness, as customers should be able to trust that any stylist they choose will provide a satisfactory service.

In conclusion, Uptown Clips Place has several strengths, including friendly and professional staff, a clean and welcoming environment, and efficient service. However, weaknesses were also identified, such as inconsistencies in the quality of haircuts, limited hair color options, and poor customer service experiences related to closing time policies and rushed services. These weaknesses should be addressed by the management of Uptown Clips Place to provide a better overall experience for their customers.

Best TL Reviews

Toni Revard has moved to this place. She always hooks me up with a new look. I love my new hair. Toni Toni Toni has done again!!!

Great place to get a clip. The staff is friendly and helpful. I never leave here with any complaints. Stephanie is personable and talented.

Just FYI, they don't carry "fantasy" hair colors (purple, blue, green, that sort of thing). However, this was an oversight on MY part, because I didn't ask when I made the appointment. The stylist was so sweet and professional. It was quick and I got just what I wanted, and the salon is welcoming and clean. I'm definitely coming back here.

Bad hair cut. Looks worse then a bowl cut. One side is longer then the other. Then tried to curl in with a hot iron and burnt his head

My mom and I got there 45 minutes before they closed. One man was getting his hair cut and the other guy was sweeping. She said they like to close early if no one comes in. Hello! My mom was there. They said they would take her in 15 minutes so I ran to Walgreens. She called 15 minutes later saying she was done and they to wanted to leave. HOW RUDE! They made her feel very rushed. She loves it there so it was just overall disappointing.

I went to a different person them I normally go to and she did a rush job just to get us in and out. I have to go somewhere els now and hope they can fix it. If I go back I will wait for the lady that normally cuts my hair in the back corner, she is the best

these stylists are friendly and professional.

I believe we see Gina when we go here they are absolutely wonderful with kids their hair comes out nice every time and she's so personable and friendly so if you get a chance you should stop in good salon.