Quick Facts About Vanasons Salon
Strengths:
1. Professional and friendly stylists: Many of the comments mention how the stylists at Vanasons Salon are professional, knowledgeable, and friendly. They listen to their clients' requests and provide helpful advice and suggestions.
2. Attention to detail: Several comments highlight the attention to detail displayed by the stylists at Vanasons Salon. They take the time to ensure that their clients' needs and expectations are met, resulting in satisfactory outcomes.
3. Relaxing and comfortable environment: The salon is commended for its pleasant and welcoming atmosphere. Clients feel comfortable and at ease during their visits, thanks to the friendly staff and the complementary additional services, such as head, neck, and hand massages.
4. Wide range of services: Vanasons Salon offers a variety of services, including haircuts, styling, coloring, and eyebrow dye. Clients appreciate the convenience of being able to get multiple treatments done in one place.
5. Reasonable prices: Multiple comments mention the affordability of the salon's services. Clients believe they are getting good value for their money, making Vanasons Salon an attractive option for those on a budget.
Weaknesses:
1. Inconsistent quality: The negative review highlights a case where a client had a bad experience with their hair coloring. This suggests that there may be inconsistencies in the quality of service provided by the stylists at Vanasons Salon. While some clients have had positive experiences, others may not have been as lucky.
2. Lack of accountability: The negative review mentions a lack of accountability and apology from the stylist when the client expressed dissatisfaction with the initial hair coloring. This lack of accountability can leave clients feeling unheard and dissatisfied with the resolution of any issues that may arise.
3. Streaky highlights: One comment mentions that the highlights done by the stylist appeared streaky and did not meet the client's expectations. This suggests that there may be a lack of consistency in the execution of certain techniques, such as highlighting.
4. Unresolved issues: The same negative review mentions that the client did not trust the stylist's work and decided to go elsewhere to fix the results. This indicates that the issues raised during the initial visit were not adequately resolved, resulting in further inconvenience and cost for the client.
5. Lack of assistance from other stylists: The negative review highlights a discrepancy between what the client was initially told when they called to discuss fixing the issue and the actual experience during the second visit. The client expected the help of another color specialist to ensure that the fix was done correctly, but this assistance was not provided. This lack of support may indicate a breakdown in communication or organizational issues within the salon.
Overall, while there are strengths within Vanasons Salon, such as professional and friendly stylists, attention to detail, and a relaxing environment, there are weaknesses that need to be addressed. These weaknesses include inconsistent quality, lack of accountability, and unresolved issues. To improve, Vanasons Salon should focus on addressing these weaknesses and ensuring that all clients receive a high standard of service and satisfaction.
Best TL Reviews
Consider reading my review before going here!
With all the positive reviews, I had really high hopes to get my hair done here. When I made the appointment, I let them know I wanted someone who was advanced in blonde color. They reassured me this person was great and advanced. However, I’ve been getting my hair colored and highlighted for over 10 years, and have never had such a bad experience. As to not ruin this stylist’s reputation, I will not be making any names.
The stylist I had was very nice, and we discussed what I would like done. I had previous highlights that were pretty grown out, and wanted something that would blend my roots into the grown out highlights and wouldn’t require too much upkeep. The stylist suggested a shadow root to blend things in, and showed me a picture of what it would look like.
However, the finished product was not anywhere near what we had shown me. Instead of a blending my roots into the highlights, the stylist made my roots worse by dying my scalp a darker color (near my natural color, but a little darker), and did not blend it. This resulted in a straight line 2 inches down of brown hair from where my part is to where the highlights started. There was a clear straight line of color difference. I wasn’t sure how I felt about it in the salon, and went home to check it out in more natural lighting. That’s when I realized how bad it was. I showed my hair to multiple people who told me I needed to get it fixed as soon as possible.
After calling the salon, and being told I could have the original stylist fix it, which would be done with the help of another color specialist to ensure it was done correctly, I came back in.
When I got there, the original stylist was professional about the situation and tried to come up with ways we could solve the issue. However, there was no apology or accountability for the issue. The stylist was confused what the problem was, but after much back and forth, we came to a solution of adding highlights to break up the dark color and hopefully cover the stark line between the old highlights and the darker dye. I let the stylist know I was worried about the highlights looking streaky (90’s style), and they reassured me it wouldn’t be. There was no help from another stylist, which was a condition of going back to have this fixed when I called.
After highlighting, the stylist blow dried my hair on the top so I could see if I liked it. With it not being fully dry, I thought it looked better than the first time, but knew it still was not right. The highlights were very streaky, and the line between the dark and light hair was still there. It looked like I had done this at home with box dye. The stylist reassured me if something wasn’t right, they would fix it if I let them know. Because I was growing upset and did not trust the stylist’s work, I told them it was okay and decided I’d go elsewhere to fix the results.
I’m writing this review not to bash the salon, or the stylist, as they tried to be accommodating. I’m also not writing this to try and get a refund or have them fix my hair, as the damage is done. I’m writing this to warn others to be cautious in having your hair colored at this salon. I paid top prices for a horrible experience. I will now be going to another professional to pay more to have them fix the job that was done. I will never be coming back to this salon.
Note: the photo attached is after the first time getting it done - it is the shadow root the stylist did
I have been going to the salon for the past year and a half or so and I’ve always gone to get a cut/style and eyebrow dye. Ella has been my go to each time, she is so professional, talented, and gives me exactly what I ask for along with giving me her professional advice and input. I feel like she is my biggest fan every time I go into the salon and she always makes me feel at my most beautiful! Ella is so kind and friendly, and makes me feel like I can relax and be at ease the entire time and I have been 100% pleased every time! Would highly recommend!
Carsen did an amazing job on my balayage and cut! It was years since I had been to see a stylist. I was so pleased with the results. As this was my first appointment with her, she really took the time to hear what I wanted, as you can see quite a transformation. I had every confidence that I would be happy with my new look. Carsen is so professional and knowledgeable in her craft. So blessed to have her as my new stylist. Bailey did great at the shampoo bowl, she is apprenticing under Carsen… lucky girl! She will learn a lot!
My appointment with Kayla was the absolute best! Let me tell you, the care and thought she put into my hair was magical. Not just the color (which was beautifully done), but sweet heavens, the scalp massage.
Goosebumps, people.
Kayla gave solid advice during our consult and asked thoughtful questions to ensure our visions aligned. I wish I could remember the assistant's name (sorry!), but she was awesome and took great care of me. For real, I left feeling pretty for the first time in ages, and my husband loved the new look. Rawr.
10/10 experience!
Kayla was wonderful! Her suggestion to do balayage on my hair and the color were perfect! I look forward to seeing her on our next appointment!
I’ll start off with WOW! Lyndsey was amazing she does several of my friends hair and I was in need of a new stylist. She did not disappoint!! From the walking in all the way to leaving my visit was phenomenal. The ladies at the front with an awesome tour of the salon to the complementary hand, neck and head massage before starting on my hair to the hot delicious aveda tea you can’t get a better salon!!
Shout out to KAYLA!!!!
It was my first time coming to this salon, and I have to say it went amazing! The place was nice and clean, they had a great receptionist at front greeting with a smile on her face and so friendly! Kayla did my hair and I did only get a trim but I got a great hair lesson! Now I left with beautiful hair and great knowledge on how to take care of my hair better than I have been!! Amazing!! And the price was great as well!! Thank you Kayla you did wonderful!
This was my first time at Vanasons and I will definitely be back! Everyone was so nice and Kayla was terrific. She listened to what I wanted and was very considerate about how she cut my hair. She made suggestions but was careful to make sure that I was okay with anything she did. I loved the cut and she was so knowledgable on how to work with my hair. The entire experience was great!
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Opening Hours
Monday | Closed |
---|---|
Tuesday | 10:00 AM - 05:00 PM |
Wednesday | 10:00 AM - 05:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 11:00 AM - 07:00 PM |
Saturday | 09:00 AM - 03:00 PM |
Sunday | Closed |
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