Quick Facts About VIP Nails
VIP Nails place has both strengths and weaknesses based on the comments provided by customers. Let's discuss them in detail:
Strengths:
1. Skillful Nail Technicians: One customer mentioned that Amy did a perfect job on their nails. This indicates that VIP Nails place has skilled and experienced nail technicians who can provide high-quality services.
2. Variety of Options: Another customer praised the great pedicures at VIP Nails place, mentioning that they offer several options to choose from. This suggests that the salon provides a wide range of services, allowing customers to select the ones that suit their preferences and needs.
3. Cleanliness and Hygiene Practices: Multiple comments highlight the cleanliness of VIP Nails place. The customers mention that the shop is very clean and that thorough cleaning is done between guests. It is also mentioned that all nail technicians have received Covid-19 health and cleaning training. These practices ensure a safe and hygienic environment for customers.
4. Loyalty Program: The mention of a punch card system, where customers can earn punches and receive a discount after collecting a certain number of punches, indicates that VIP Nails place rewards customer loyalty. This can be seen as a positive aspect, as it encourages customers to return and provides them with an incentive to continue using their services.
Weaknesses:
1. Overpricing: One customer expressed dissatisfaction with the prices at the salon, stating that they paid $200 for a basic mani-pedi for their sister-in-law and a basic set for themselves. This indicates that VIP Nails place may have higher prices compared to other similar salons in the area. Overpricing can be seen as a weakness because it may discourage potential customers from choosing their services.
2. Inconsistent Service Quality: Several comments mention issues with the service quality at VIP Nails place. One customer complained about their toe getting rubbed raw during a pedicure, while another mentioned that their big toe was painted improperly. Inconsistency in service quality can lead to customer dissatisfaction, as these incidents indicate that some technicians may not pay attention to detail or may neglect customer concerns.
3. Poor Customer Treatment: Certain comments highlight negative experiences with the staff at VIP Nails place. One customer mentioned that they were rushed through their appointment while others who came later were served quickly. Additionally, another customer mentioned that the staff was rude, dirty, and spoke negatively about customers in their own language. Poor customer treatment can greatly affect the overall experience and reputation of a salon.
4. Decreased Quality over Time: A long-term customer mentioned that the quality of services at VIP Nails place has gone down over the years. They suggested that manicures have become nothing more than overpriced polish changes with no other pampering elements such as water, lotion, or massage. This indicates a decline in the overall experience at the salon, potentially leading to lower customer satisfaction.
In conclusion, VIP Nails place has both strengths and weaknesses. The strengths include skilled technicians, a variety of services, cleanliness, and a loyalty program. However, weaknesses such as overpricing, inconsistent service quality, poor treatment of customers, and a decline in service standards over time can negatively impact the customer experience. It is important for VIP Nails place to address these weaknesses and prioritize the aspects that customers value the most to improve their overall reputation and customer satisfaction.
Best TL Reviews
Amy did my nails and she did a perfect job.
Super over priced. We paid 200 dollars for my sister in law to just get a basic mani pedi and I got a basic set and the basic pedi with painted white tip. Lady rubbed my toe raw and when I pointed out a issue with how my big toe was painted she shrugged it off like it was nothing. They also missed half of one of my sister in laws fingers. We were there for over 3 hours and watched people come in after us get rushed threw before they did a quick paint on SIL nails. We came here because they had so many good reviews. So hopefully this will save someone a trip of disappointment.
Well, there goes $40 to the wind. The manicurist painted all over my skin (as seen in the picture below). I asked her to help remove the paint so it looked better, but she didn’t do much to make it look presentable. Would not recommend going here.
Great pedicures! Several options to choose from. Spa like experience. The shop is very clean & they clean throughly between guests. All nail techs have Covid-19 health & cleaning training. They even have a punch card, 10 punches equals $20 off!
Worst pedicure ever. The lady didn’t even message my feet and when I asked if she was going to I had 2 other lady’s come argue with me that she did already. However that wasn’t the case 42 dollars later for polish and hot wax but no massage she didn’t even have to trim or shape my nails. I do not recommend this place they are rude dirty and will talk about you in their language.
$42 for a pedicure and the polish is flaking off 2 days later and skin still very rough on my heels.. The massage was feeble and they left us soaking in tepid water for a very long time. I would not recommend the #4 pedicure.
I can’t believe I paid for this! It looks awful! The lady who did my nails told me she couldn’t paint them down to my cuticles because I chose a sparkly polish and wouldn’t fix them after I asked.
Been going here for 13 years. The prices have gone up, while quality has gone down over the years. I will get pedicures here but the "manicure" is now nothing more than an overpriced polish change. No water, no lotion, no massage. He took about 11 minutes total and he doesn't know how to make a girl feel pampered, only rushed.
Place Pictures
VIP Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:50 PM |
|---|---|
| Tuesday | 09:30 AM - 06:50 PM |
| Wednesday | 09:30 AM - 06:50 PM |
| Thursday | 09:30 AM - 06:50 PM |
| Friday | 09:30 AM - 06:50 PM |
| Saturday | 09:30 AM - 06:50 PM |
| Sunday | 10:00 AM - 04:50 PM |
How to go there
Location
Places
Other Places
2. Duke's