Quick Facts About West Carrollton Barbers
West Carrollton Barbers place has a mix of strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Long-standing customer loyalty: One commenter mentioned being a customer for 30-40 years. This demonstrates that the barbershop had built a strong customer base and was able to retain clients for a significant period of time.
2. Quick service: Several comments highlight the efficiency and quickness of the barbershop. Customers appreciate being able to get in and out quickly, especially in today's fast-paced world.
3. Friendly and engaging staff: Some customers enjoy the atmosphere at West Carrollton Barbers place, stating that the barbers engage in conversation and create a fun environment. This is an important aspect for those who enjoy a lively atmosphere during their haircut.
4. Reasonable prices: Many commenters mention that the barbershop offers excellent service at a reasonable price. This indicates that West Carrollton Barbers place is competitively priced in the market and provides value for money.
Weaknesses:
1. Inconsistent scheduling: One customer mentioned the inconvenience of having to schedule their appointment online, only to find the door locked upon arrival. This inconsistency in scheduling and failure to open the shop at the appointed time can be a significant drawback for customers seeking reliability.
2. Unfriendly owner: There are multiple comments describing the owner as having an unwelcoming attitude and providing an expensive quote. This indicates poor customer service and can create a negative experience for potential clients.
3. Discrimination and rudeness: One comment reveals that the owner refused service to a customer of 18 years due to COVID-19 exposure. This discriminatory behavior and lack of professionalism from the owner can severely impact the reputation of the barbershop and deter potential customers.
4. Departure of a skilled barber: A regular customer mentioned that their preferred barber, Sandy, has left West Carrollton Barbers place to work at a different location. This highlights the loss of talent and can result in the barbershop losing additional customers who had specifically sought out Sandy's services.
In conclusion, West Carrollton Barbers place has several strengths, including long-standing customer loyalty, quick service, a friendly atmosphere, and reasonable prices. However, the barbershop also faces weaknesses such as inconsistent scheduling, an unfriendly owner, discrimination, and the departure of a skilled barber. Addressing the weaknesses and improving the customer experience can primarily focus on improving scheduling reliability, addressing staff behavior, and ensuring professionalism in all interactions with customers.
Best TL Reviews
I have been a customer w Denny for 30-40 yrs. Now that he has retired, I find my cut has to be sched on line. In doing so for today at noon, which I had a confirmation for, the door was locked, and despite waiting 20 min, no one arrived. I will thus find a more reliable barbershop for future cuts. How disappointing!
I stopped in to ask a question and was greeted with the owner with an attitude not friendly and quoted a expensive price to get me out of there I felt unwanted or discriminated against these prices says $15 she told me $35
I had a great experience at this barber shop. They get you in and out quickly and they all can chat it up with you and make it fun if you want. Great price too.
Nothing like a local barber shop to get yourself cleaned up!
My husband was a customer for over 18 years. Sandy was his barber and she gave a very good haircut but the owner Lori is very rude and unprofessional. My husband had been exposed to covid and spent his time in quarantine. He had been tested 3 times for his job and was negative every time. He called to try and make an appointment with sandy. Tried to get ahold of her several times. It had been at least 7 weeks since his exposure and he had 3 negative tests. When he finally got someone to answer the phone Lori told him he was not welcome at this barber shop any longer after being a customer for over 18 years. Due to the rudeness and discrimination I would NEVER recommend this barbershop to anyone as long as Lori is the owner.
I've been in a couple of times - once to have my head shaved for chemo, and once more recently to have my growing in hair styled a bit with an undercut. Very nice place, made me feel comfortable. I will go back.
Excellent barbers at a very reasonable price
Great place to get a haircut. The staff is very friendly and do a great job. Today was my first time in, I had a friend recommended them. I would recommend them to anyone. 5 stars.
I have been going here for about a year. However Sandy has gone down the street to Baron's Barber Shop Address: 436 E Central Ave, West Carrollton, OH 45449.So that's where I go now and so can you.
West Carrollton Barbers Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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Location
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