Hero image

Yulaine Spa

+1 718-443-4787
228 Utica Ave, Brooklyn, NY 11213 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Yulaine Spa

Yulaine Spa has received a mix of positive and negative reviews from customers. In order to provide a comprehensive assessment of the strengths and weaknesses of the spa, let's analyze each aspect mentioned in the comments.
Starting with the strengths, one recurring theme is the quality of the stylists. Multiple customers praise their stylists, particularly Magda and Martha. These stylists have been providing excellent service and have been working on clients' hair for many years, showing consistency and expertise. The use of fantastic products, as mentioned by one customer, also demonstrates the spa's commitment to using high-quality items to benefit their clients.
Another strength highlighted by customers is the customer service. Many mention feeling treated like a princess and appreciated the attentive and caring approach of the staff. This aspect contributes to creating a positive and welcoming atmosphere for clients. Furthermore, the spa is commended for taking the time to educate clients on hair care, providing advice for hair growth and improvement.
In terms of services, Yulaine Spa is known for its ability to do a wide range of hair colors, styles, and treatments. Customers mention the variety of colors and styles their stylists can achieve. This demonstrates the versatility and skill of the stylists, which is an important factor in customer satisfaction. The spa also offers services such as wash and set, hair braiding, and dread locs, catering to different hair types and needs.
The cleanliness of the spa is also mentioned as a positive aspect. One customer specifically praises the cleanliness, indicating that this is an important factor for them. A clean environment is not only visually appealing but also contributes to the overall experience and perception of the spa's professionalism.
Moving on to the weaknesses, one customer had a negative experience with dread locs. They mentioned that it took three hours for a two-strand twist, as three people were working on it simultaneously, and the final result was horrible. This points to a lack of coordination and expertise among the staff members involved in this particular case. It is important for the spa to ensure that all their stylists are properly trained and proficient in all the services they offer.
Another weakness raised by a customer is the lack of heat in the salon during colder months. This can make clients uncomfortable and impact their overall experience, particularly if they have wet hair. Ensuring a comfortable environment, such as providing adequate heat, is essential to create a pleasant experience for customers.
In summary, Yulaine Spa has several strengths, including excellent stylists, great customer service, a wide range of services, and a clean environment. These aspects contribute to positive experiences and customer satisfaction. However, there are also weaknesses to address, such as the lack of consistency in service quality for certain treatments and the need for improved temperature control in the salon. By addressing these weaknesses, Yulaine Spa can further enhance its strengths and provide a top-notch experience to its clients.


Best TL Reviews

Excellent place love my stylist Magda she's been doing my hair since I was a teenager. Excellent service. Here are just some of the colors my stylist has done just tell her you seen some of the colors she did for Coco she'll definitely will show you her work. All the stylist are awesome.
I went in and asked if they do dread locs they said yes, I set in the chair for at least 3 hours for a two strand twist that they had 3 people do at one time because the first girl didn’t know what she was doing and it came out horrible. Worst experience and I have had locs for 4 years and never been through this.don’t let them trick you into paying 160$ for a two strand and it’s not worth it.
I’ve been going here my whole life since I was 3 ! I would never change my hairstylist for nothing in the world! I’ve been going for 12 years since it has opened and I’ve never had a problem! There costumer service is great! They treat you like a princess and get you anything you need at all times! My hair has been very healthy ever since I started going here!i can honestly recommend this salon/spa to anyone!
I absolutely love this place I’ve been going Wifh my mother since I was a teen I go for a wash and set and always leave looking like I got a perm without getting a perm I love it ???? I can’t wait for them to open back up
I really like this salon and Martha is a great stylist. My only problem is that this place has no heat when it's cold. There areni any radiators and the glass door brings in a draft. I hate having wet hair and then sitting in the cold. Please make sure the salon is warm for customers.
I have been coming to Martha for 15 years. She has taken me through various stages of colored, long, medium and now short hair. She uses fantastic products, very knowledgeable. If she feels something is not right for you, she will give her honest opinion. She definitely cares for clients and takes pride in her work. I also bring my son to her since he has super long hair and she makes it so much more manageable for hair braiding. I highly recommend coming to this salon, specifically for Martha.
This is the only salon I go to that washes my hair so good and they are so caring. They take time to explain ways to improve the growth of your hair and they are good with colors, different styles. I've been going to them for 10+ years!
This place is amazing. The ladies are always so nice and welcoming. My hair was once thin and falling out but since I've been going consistently my hair is now so long and healthy. I am constantly getting compliments from friends. I highly recommend this place very knowledgeable and professional. Always clean as well, i'm big on that! Thank you ladies! =)

Yulaine Spa Info

Amenities

Accessibility

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location