Quick Facts About Zen Nails
Zen Nails has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the establishment. In this analysis, we will examine the various aspects mentioned in the comments to provide a comprehensive evaluation of Zen Nails.
One of the strengths of Zen Nails is their relaxing environment. Multiple comments mention how the salon provided a calm and enjoyable experience. This positive atmosphere contributes to the overall satisfaction of customers.
Additionally, the prices at Zen Nails are considered reasonable by one of the commenters. Affordability is an important factor for many customers, and it is commendable that Zen Nails offers competitive pricing.
The quality of the nail services performed at Zen Nails is a subject of debate. While some customers were pleased with the outcome of their pedicure and manicure, others expressed disappointment. One commenter noticed that their daughter's nail polish easily came off after just a few hours. This indicates a weakness in the durability of the services provided, which is an important consideration for customers.
Another customer complained about the crooked and awful job done on their nails. The technician's response, "it's just your fingers," reflects a lack of professionalism and customer service. This interaction suggests that some employees at Zen Nails may not have the necessary skills or training to consistently deliver high-quality services. This inconsistency is a weakness that the establishment should address.
Despite the negative experiences, Zen Nails did receive positive feedback regarding the job done on customers' nails. Multiple comments mention the technicians' skill and the satisfactory outcome of their manicures. This shows that some employees at Zen Nails are capable of delivering excellent results, indicating a strength of the establishment.
There were also comments praising the courtesy and friendliness of the staff at Zen Nails. This customer-centric approach contributes to a positive customer experience, which is an important aspect of any service-oriented business. The professionalism and kindness exhibited by the employees are among the strengths of Zen Nails.
In terms of efficiency, one comment mentions that there was a 15-minute wait beyond the scheduled appointment time. While this may be perceived as a minor inconvenience, it does indicate room for improvement in terms of scheduling and time management.
A customer expressing their dissatisfaction with the accuracy of the nail design suggests a lack of communication or understanding between the customer and the technician. It is essential for the staff at Zen Nails to actively listen to their customers' requests and ensure that they are understood and followed accurately. This attention to detail is crucial in providing a satisfactory experience to customers.
Unfortunately, one comment raises concerns about the licensing of the employees at Zen Nails. The commenter questions if the technicians are licensed, indicating a potential weakness and breach of regulations if true. Licensed professionals provide reassurance of their expertise and skill, which enhances the credibility and trustworthiness of the establishment.
Despite the criticisms and concerns mentioned, Zen Nails did receive positive feedback from some customers. Multiple comments highlight the satisfaction of customers with their nails and acknowledge the talents of specific technicians. These positive experiences contribute to the strengths of Zen Nails and demonstrate that the establishment has the potential to deliver excellent services.
In conclusion, Zen Nails possesses strengths such as a relaxing environment, affordability, and talented technicians who are capable of providing satisfactory nail services. However, the establishment also has several weaknesses, including issues with durability, professionalism, and potential licensing concerns. It is crucial for Zen Nails to address these weaknesses by improving their service quality, customer interaction, and ensuring compliance with licensing regulations. By doing so, Zen Nails can build upon their strengths and create a more consistent and satisfying experience for all customers.
Best TL Reviews
My daughter and I went here for the first time today. We were referred by a friend. We had got pedi's and mani's. For our birthday. We really enjoyed our time there. It was so relaxing and very reasonable on price. I was impressed with how well they turned out. But once we got home 5+ hrs later my daughter took a bath and all her nail polish on her hands came off and a few of her toe ones. I'm very upset considering I paid $140 that's including a tip. I'm calling in the morning to be sure they are aware of this and hopefully they make it right. Weather I get my money back for her or they redo them. If so I'd give them 5 stars.
Expensive for a services provided. Nails done crooked and awful. Mentioned it to the technician, all he could say is ..."it's just the your fingers" ????
Very courteous! They did an awesome job on my nails. Will go back!
Loving my fresh manicure I got on Thursday at Zen Nails. I asked to bring the length down some and narrow the coffin shape some more and they did not disappoint. I did have to wait 15 minutes after my original appointment time to get sat down, but I know they keep themselves busy and always do a great job!
FYI if you all feel away about "black" people don't accept our money. And we are God's don't ever call us black again with out us u would never exist.
Been doing my nails for 20 yrs this is the first time I've ever had gel polish peel off acrylic nails. The thumb on my right hand was first to go the very next morning. Got them done Friday 9/27/19 and this is Wednesday 10/2/19. The right thing finger broke at lunch today not sure how that happened I didn't hit it on anything. I also was very sceptical when it was just supposed to be a fill and change of color but they didn't peel back what has lifted and filled it down. They just tried to put super glue on the back of the nail instead. Also they didn't seem to understand what I wanted even showed pictures. I got mostly white with very little clear in the back. I wanted silver glitter but got multi colored flackes in the clear acrylic. Close enough. But not completely satisfied. Are these people even licensed? Wont come back or recommend.
This place has an amazing environment! Ben was so sweet and did an amazing job on my nails. I will definitely be coming back.
Van did a wonderful job! ❤️ Thank you!!
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Zen Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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