Quick Facts About Znails
Znails Place has several strengths and weaknesses based on the comments provided. It is important to note that these comments reflect the experiences and opinions of individual customers and may not necessarily be representative of the overall quality of the salon.
One of the strengths mentioned is the friendly and fast service provided by the staff. Customers appreciated the promptness in attending to their needs. Additionally, the quality of the work done at Znails was praised for being beautiful and detail-oriented. This suggests that the salon has talented technicians who can deliver satisfying results. The Rewards points program is also highlighted as a strength, as it offers customers the opportunity to earn points and redeem them towards future services. This loyalty program can be an incentive for customers to return and continue patronizing the salon.
On the other hand, there are several weaknesses mentioned in the comments. One recurring issue is the inconsistency in the quality of work and service provided. Some customers had positive experiences with specific technicians, such as Mia or Don, while others experienced subpar work from different nail technicians. This inconsistency suggests a lack of uniformity in the skills and abilities of the salon's staff, which can lead to customer dissatisfaction. Another weakness mentioned is the pricing system. Several customers complained about the constantly changing prices and the lack of transparency in pricing, with one customer even mentioning that the prices were outrageous. This inconsistency in pricing can lead to confusion and frustration for customers. Additionally, the issue of communication is raised, with one customer feeling uncomfortable due to the workers speaking a language they were not familiar with. This lack of understanding can create a sense of exclusion and discomfort for customers. Finally, the issue of long wait times is mentioned by a customer who had to wait for their preferred technician, indicating that the salon may not be efficient in managing appointments and ensuring timely service.
In conclusion, Znails Place has strengths in terms of friendly and fast service, beautiful work, and a rewards points program. However, there are weaknesses in terms of inconsistency in quality of work and service, changing and opaque pricing, communication issues, and long wait times. It is important for the salon to address these weaknesses in order to improve customer satisfaction and loyalty.
Best TL Reviews
Friendly, fast service and beautiful work. They also have a Rewards points program where you earn points per dollar you spend in which can earn money to redeem towards future services. I thought that was really cool. Will definitely be back! Thank you ????
I'm usually a generally satisfied, easy-to-please customer, but I was very disappointed with my most recent visit. I got a gel manicure with French tips. That night, not even 6 hours later, the white tips began to come loose and peel off like tape. I didn't even do any housework or anything to cause it. By the next morning, three of the tips had peeled loose. I went back the next morning and said I wanted them to redo ALL of them because if one hand peeled off, the other would start too. They refused to redo all, offering to only redo the ones which peeled off and put a single coat of clear gel over all of them. Well, later that night, the tips on the OTHER hand began to peel off just as I suspected they would. So, I wasted like $40 for an unsatisfactory gel manicure plus $15 in tips to two technicians, plus two hours of my time making two trips to the salon. I've never had a gel manicure peel the same day I got it. If they had done it correctly in the first place, this would not have happened. And if they had handled my redo correctly and with respect to my concerns, I would not be leaving this review. (photos: 1st is the next day, 2nd is same night after they "repaired" them).
My general experience after about a year:
Pedicures: good
Manicures: okay (gel & SNS)
Eyebrows: don't let them touch your eyebrows
My mom and I always come to see Mia. She is the best and we always wait for her. Make sure you ask for her!! She takes direction well and even matched my moms nails to her phone case. ????❤️ Thanks Mia. Be back in another month! ????
Really enjoyed my visit here ! The front desk was was very nice. The man who did my nails was also really nice and quick and detail oriented. I showed him a picture of what I wanted and he was glad to try his best, but he actually did an excellent job! My nails look like the picture and I’m very happy with my nails. Thanks for a great visit.
The only person that does good nails here is Don. I was a regular for a few years and would ask to be seen by him. The last few times I was not able to be seen by him and was referred to different nail techs whose work was not good. The last few sets I’ve gone in for have not even remotely turned out to be what I was asked for and I was charged way higher prices than what I would pay at other shops in the area for subpar work. It took two hours and thirty minutes to do shorties with French tips. Throughout the process, I frequently stated that the design was not what I asked for, and was reassured that it would be fixed by the end. Well, we finished and my paint job is messy and chunky. The paint started chipping by the time I got home and my nails are varying shapes and lengths. I will not be returning.
I have been going to Znails for years. Since ownership changed the prices have constantly changed. Every time I have an appointment the price is different. I was told that it depends on the length of the nails. I keep my length the same. My sister gave me a Znails certificate for Xmas. I used it once and had a balance of $24 and was told that the balance would be in the system. I did not save the certificate and was not able to use the balance because they needed the number on the certificate (buyer beware). Prices are outrageous and services unprofessional. Workers constantly talk with each other. I don't know the language. Therefore, they could be talking about me or someone else. I don't want to hear any of that because I am black and I am there for a professional service. Some of the workers there are very rude. Also, on top of the outrageous prices, you tip at least two people.
Had the stone and paraffin treatment with a wonderful foot massage. They do it all, so go check them out. Varying price options to fit any budget or desired service.
I love everything is was grate???????? Nancy was good with me she take her time and I was Very comfortable with her I love it ❤️❤️❤️ T omg he was also good to me and take is time with me and my nails was amazing❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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Znails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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