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357 Northside Dr, Valdosta, GA 31602 United States of America

Open Today: -

Quick Facts About *

Based on the comments provided, it is clear that there are both strengths and weaknesses associated with this place, which may refer to a hair salon or beauty store operated by a person named Kim. Let's analyze the comments to identify these strengths and weaknesses.

Strengths:

1. Professionalism: Multiple comments highlight Kim's professionalism and her ability to provide a comfortable and professional experience. She is described as being on time and making customers feel at ease while in her chair.

2. Skill and Expertise: Customers praise Kim's skills in hairstyling and hair maintenance. She is commended for her knowledge and unique style, which is appreciated in the South Georgia area. Customers mention being satisfied with the quality of her work and feeling like a new person after leaving her chair.

3. Excellent Customer Service: The comments mention Kim's exceptional customer service and her willingness to educate customers on hair maintenance. She is described as being passionate about her work and clients, and she goes above and beyond to ensure customer satisfaction.

4. Product Quality: Customers who have purchased hair from Kim comment on the good quality of the hair. It is described as 100% human hair and meets the expectations of customers. Additionally, the delivery process is praised for being fast and efficient.

Weaknesses:

1. Delayed Order Processing: One comment mentions a recurring issue of delayed order processing when purchasing hair online. The customer expresses frustration at not receiving timely updates and having to wait longer than expected to receive their order. It is also noted that communication with Kim regarding the issue has been unresponsive.

2. Lack of Refund and Customer Service: Another customer expresses dissatisfaction with the lack of refund and communication regarding a hair order that was not received. They highlight the inconvenience caused by the delay and the lack of courtesy and professionalism with regards to customer service.

3. Potential Unreliability: The comment regarding the delayed order and lack of refund suggests a potential lack of reliability and inconsistency in terms of delivering products in a timely manner. This may be perceived as a weakness in terms of customer trust and overall business operation.

4. Mixed Review on Prepayment: One comment advises against prepaying for products with Kim based on their negative experiences. This suggests that prepayment for orders may carry a risk of dissatisfaction or delayed delivery.

Overall, the strengths of this place include professionalism, skill, excellent customer service, and product quality. However, weaknesses are related to delayed order processing, lack of refund and customer service, potential unreliability, and mixed reviews on prepayment. It is essential for the business to address these weaknesses to maintain customer satisfaction and trust.

Best TL Reviews

I have gotten my hair did by Kim multiple of times and each time she was very professional. Her work is marvelous... she is the creator of the KP braids (which are beautiful)!

She was on time and made me feel very comfortable the whole time in her chair!

The sew in was full, stitched neat, and beyond beautiful. I even had a issue with being double charged through styleseat and she refunded me my money back the same day with no issue. Overall my experience was worth all 5 stars!

Kim did an amazing job on my hair!! I’ve been in Valdosta for 6 years and my hair has never been this pretty.. I visited her store today 10/8/2020 for the first time, her customer service was incredible, she has so much knowledge on hair and hair maintenance! She installed my wig I purchased from her “It’s absolutely beautiful!” When she finished she educated me on how to maintain my hair. This was the best hair experience I’ve had in many years! I’ll be recommending her to everyone I know..

Thank you Kim,

~Missy

Kim is very professional and is passionate about her work and clients! Her expertise in the field and her unique style she brings to South GA is very appreciated. I always feel like a new person every time I leave her chair. An experience everyone should have!!

Kim has really great hair. I’ve ordered from her Multiple times. Delivery is always fast, and I get just what was actually advertised. The quality of the hair is 100% human hair. She is the only one I trust when it comes down to purchasing bundles.

She can be reached at:

[email protected] or contact her on Facebook Kim Joseph. You will not be disappointed.

I have been sitting in Kim’s chair for 6 going on 7 years. Literally one of the 1st clients that she has since she moved to Valdosta and been rocking with her since day one. When I say she’s the best at it I meant every word. She has always fit me in when needed and not one time have I been disappointed leaving her shop. Even after her mom passed she still managed to hold this shop together. I highly recommend her for any service hair, makeup, nails, photography and most definitely shop with her as far as hair, clothes, shoes, accessories, lashes and etc. The best in the city hands down????

I have purchased hair from Kim on several occasions. The process was very smooth, and she was very punctual with sending out the hair. It usually comes in 2-5 days. Once receiving the hair, it feels very smooth, bouncy, and of good quality. Kim was very professional through each process, and I will definitely purchase again!!!

I’ve purchased hair from here a few times because of the good quality. My issue is that every time I order hair online it takes forever to receive or even get updates on what, when, where. I can’t emphasize enough how frustrating this is. I can order hair two weeks prior to my hair appointment and still won’t have it on time. I’ve tried communicating with Kim and I keep getting “I’ll check on it when I get to the office.” Here we are days later and there’s been no progress and now I’m not even getting a response. Don’t tell me it’ll be 3-5 business days for processing when it’s clearly AT LEAST 10-15 business days. I would’ve expected better customer service than what I’ve received but clearly you’re mixing personal issues with business. It’s actually pathetic but everybody’s different. Just like you have plenty of other clients, there’s plenty of other stylists who sell quality hair. Word of advice for anyone else, don’t prepay for anything with her. This is not my first time experiencing this with her and I can promise you that. It’s a inconvenience and lack of courtesy. & when it comes to my money I don’t have to be nice.

Update: Hair ordered on May 22nd. Today is June 20th I have no hair which is fine because I requested a refund approximately two weeks ago AND STILL HAVEN’T received that although Kim specifically stated that “issuing a refund has never been an issue.”

Are you scamming for $133?¿

The few times I’ve been to Kim were simply the best! I was pleased each and every time and I loved the atmosphere and energy of the shop. She made me feel even more beautiful and for a very beautiful occasion and because of that, I’m forever grateful!!