Quick Facts About LoAn's Hair & Nails
LoAn's Hair & Nails place has received a mix of positive and negative comments, giving us an opportunity to evaluate its strengths and weaknesses. In order to provide a comprehensive analysis, we will discuss the strengths and weaknesses in the following sections.
Strengths:
1. Affordable: One of the customers mentioned that LoAn's Hair & Nails place is very affordable. This is a significant strength as it attracts price-conscious customers who are looking for quality services at reasonable prices.
2. Skillful Scissors Techniques: One customer complimented Loan's "only scissors" skills, which are rare to find nowadays. This indicates that LoAn has expertise in using scissors to create satisfying haircuts. This skill could be a unique selling point for the salon.
3. Customer Satisfaction: Several customers mentioned that they were satisfied with their haircuts and left with perfect results. This demonstrates that LoAn takes her time with each customer and is dedicated to providing quality services.
4. Knowledgeable and Experienced Stylist: A customer mentioned that LoAn is knowledgeable and has a good amount of experience. This is a valuable strength, as customers feel confident in the stylist's expertise and suggestions.
5. Wide Range of Services: LoAn's Hair & Nails place offers both hair and nail services. This versatility allows customers to have multiple grooming needs met in one location, saving them time and effort.
6. Open on Sundays: A customer mentioned that LoAn's Hair & Nails place is open on Sundays, making it convenient for those with busy schedules during the week. This flexibility in operating hours can attract customers who struggle to find time for self-care.
7. Friendly Atmosphere: Customers mentioned that the staff, including other customers, are friendly and sweet. This creates a welcoming and inclusive atmosphere, enhancing the overall experience for customers.
Weaknesses:
1. Overpricing: One customer felt that the haircut was overpriced for the quality of service received. This suggests that there may be a discrepancy between the prices charged and the perceived value of the services provided.
2. Forceful Stylist: A customer mentioned that LoAn is forceful about her own ideas and doesn't listen to her customers. This weakness indicates a lack of customer-centric approach and may result in dissatisfaction among certain customers.
3. Communication Barrier: Another customer mentioned that LoAn's limited proficiency in English may make her appear rude to some customers. This language barrier could hinder effective communication and potentially lead to misunderstandings.
4. Lack of Refund Policy: A customer expressed frustration when LoAn refused to refund the money for a service that did not meet the customer's expectations. This lack of flexibility in addressing customer dissatisfaction may deter potential customers.
In conclusion, LoAn's Hair & Nails place has several strengths, such as affordability, skillful scissors techniques, customer satisfaction, knowledgeable and experienced stylist, a wide range of services, being open on Sundays, and a friendly atmosphere. However, there are also some weaknesses, including overpricing, a forceful stylist, a communication barrier, and a lack of a refund policy. By addressing these weaknesses, LoAn's Hair & Nails place can improve the overall customer experience and attract a larger customer base.
Best TL Reviews
First time at Loan’s hair salon, very affordable, and I have to say that her “only scissors” skills which I required are rare nowaday, and the result is very satisfying! I haven’t had a nice haircut like this for years!
Merci beaucoup Loan!
I got a really bad haircut and she charged me $70 for a haircut. She washed and blow dried my hair. I think it over priced for the quality of haircut and service. I can’t wait for my hair to grow back. I hate my look and hair right now
Have been going here for some time. Every time I've left with the perfect haircut. She really is talented and takes her time. I've been to a few places and left disappointed before I found Son Lam.
Call ahead for an appointment.
Lo Ann is forceful about her own ideas, pushes her agenda and doesn’t listen to her customers.
I came in for partial babylights and layers. I showed her pictures of the color and I wanted to achieve it by bleaching and tone. I also requested the technique of dimensional foiling so it’s a blended look. Lo Ann gives her input of what she thought would be better for me and claiming that it would achieve the same look, even reassuring me that she would pay me instead if it wasn’t the same. She then highlights my hair a light orange/brown color rather bleach and tone, a full highlight rather than partial and that she uses her own foiling technique because the foiling technique I requested was an “old technique”. I GOT EXACTLY WHAT I DIDN’T, an orange/brown color and streaky highlights. When I asked her to refund the money so I can get it fixed somewhere else who will listen to me, she said no because in her opinion, my hair looked nice. And if I wanted to redo it, she’ll just charge me again
So you’ve been fairly warned. Save your hair and money and FIND SOME PLACE ELSE.
Been going here for a bit and always had a good experience getting a haircut here. Reasonable prices and the hair wash after is always appreciated.
Long due review! Had gone for a hair cut in Feb and was more than satisfied with the service. LoAn is very knowledgeable and has good amount of experience. She gave suggestions on how to style my hair as she washed and massaged my hair before the cut. As English is not her first language, people might think of her being rude, but she really is not. She took time to cut and style my hair and even showed me how to quickly style it later on - which has been very helpful! I have been getting nice compliments for the haircut. Highly recommend LoAn and I'm glad i found my go-to hair stylist!
LoAn is the best :) I badly needed a haircut due to thinning hair and I told her I want it as short as possible (a boy cut), showed her pictures of how I wanted it and she said "forget about the pictures, you wouldn't like what I'll say but it won't suit you. After this haircut though (the one she recommended), you gonna like it". And sure I did :) listen and trust the expert. When it comes to hair style, it's LoAn.
I've had both nails and hair done at LoAn's and she is always great! I've made appointments but also been seen as a walk in. I love that they are open on Sundays as during the week, my job and commute make it difficult to get stuff done. Parking at the times I've gone has never been a problem. Everyone there is friendly and sweet, including some of the other customers I've interacted with. A great place to go and with great results!
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LoAn's Hair & Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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