Quick Facts About 1 Nails
Strengths:
1. Friendly and welcoming staff: Multiple comments mention how the technicians at 1 Nails place are friendly and welcoming, creating a positive and comfortable atmosphere for customers. This helps to establish a good rapport with customers and make them feel valued.
2. Attention to detail: Both Kim and Tina, mentioned by different customers, are commended for their attention to detail. They take the time to ensure that the customers are satisfied with their nails and constantly ask for approval while working. This personalized approach contributes to customer satisfaction and loyalty.
3. Variety of services: Several comments mention that 1 Nails place offers a range of services, including pedicures and eyebrow waxing, in addition to manicures. This suggests that the salon is versatile and can cater to different grooming needs, making it a convenient one-stop destination for customers.
4. Skilled nail art: One customer specifically mentions that Tina, a technician at 1 Nails place, is adept at nail art design and enjoys creating intricate designs. This showcases the salon's expertise in nail art and their ability to cater to customers looking for unique and personalized designs.
5. Hidden gem: One comment refers to 1 Nails place as a "hidden gem," suggesting that the salon may not be widely known but offers exceptional service. This implies that the salon has a competitive advantage as it provides a great experience that exceeds customer expectations.
Weaknesses:
1. Inconsistent quality: One customer expresses dissatisfaction with their experience at 1 Nails place, mentioning that the technician did not meet their expectations. The customer points out issues with burrs on the nails, incomplete application of top coat, and a sloppy appearance. This indicates a potential inconsistency in the quality of service provided by the salon.
2. Lack of technician identification: The dissatisfied customer mentions that they do not know the name of the technician who performed their service, making it difficult for the salon to address the specific issues raised. This highlights a potential weakness in communication and organization within the salon.
3. Limited information on pricing: While several comments praise the salon for its great prices, there is no specific information provided regarding the salon's pricing structure. This lack of transparency could potentially deter potential customers who are looking for clear and upfront pricing information.
4. Lack of emphasis on specific strengths: While comments mention positive experiences and satisfaction with the service, there is no mention of any unique selling points or standout features that set 1 Nails place apart from other salons. This may indicate a need for the salon to highlight its strengths and competitive advantages more effectively to potential customers.
5. Lack of follow-up: Although many comments express satisfaction and intent to return to 1 Nails place, there is no indication of any follow-up or efforts made by the salon to maintain customer engagement and loyalty. This may suggest a missed opportunity to build long-term relationships with customers through personalized communication or loyalty programs.
In conclusion, 1 Nails place has strengths such as friendly staff, attention to detail, a range of services, skilled nail art, and positive customer experiences. However, there are weaknesses in terms of inconsistent quality, lack of technician identification, limited pricing information, a need for highlighting unique selling points, and a lack of follow-up to maintain customer engagement and loyalty. These areas can be addressed to further improve the overall customer experience at 1 Nails place.
Best TL Reviews
As a first time customer, I was extremely happy with the service. The techs were friendly and welcoming. My nail tech (Kim) was patient and kept asking for my approval as she worked on my nails, ensuring I was satisfied. I will be back!
My first time experience here, (thanks to my wonderful husband for booking me) was on Sunday, the 13th of March (2022) , and I'm so happy he booked me. TINA did my full set and I AM SO HAPPY with the way she goes ALL OUT for her customers and makes sure she goes ABOVE AND BEYOND and makes sure they are MORE than happy. The Owner, and the staff themselves, are extremely kind and are very patient and welcoming. i honestly recommend THIS place out of all of them. they're a 10/5 STARS for me ???????? I WILL BE COMING BACK HERE EVERY TIME FOR SURE!!! ????????????????
Again, THANK YOU SOOOO MUCH TINA, for going above and beyond for me. You are awesome!
~Sincerely, Theresa (The Girl With The Pink
Hair) ????????????
EDIT:
Now- TODAY (9.21.22) my mom, sister (who's getting MARRIED on Saturday 9.24.22) and one of her bridesmaids Mary, and I got our nails done for my sister's wedding. and all of us ( just like always ) are VERY VERY HAPPY with the results. I LOVE this place so much. they ALWAYS go above and beyond for the customers! ESPECIALLY Tina! THANK YOU SO MUCH YOU GUYS! ????????
This salon is my go to place for my nails, great pedicures, and even eyebrow waxing. Everyone is friendly, making it a relaxing, good experience.
It's been over a year that I have gotten a sweet treat on my feet.
#1 Nails was my first time visiting, its in walking distance from my house.
Clean and ready when I walked in.
I asked for a pedicure, I picked out my color , got the most incredible leg massage , while the chair was rubbing my knots out of my back.
Cute green color for spring and warmer days.
Getting a design this time on the toes.
This place is a hidden gem. I was looking for a new place close to home and boy did I get lucky. I like having nail art designs and decals on my nails around the holidays and it's so hard to find places that are willing to do a variety of techniques in one visit and afforable. Tina is amazing and I can tell she enjoys doing nail designs with how detailed she is with every stroke of the brush. I brought in a picture and she made my nails look way better than the picture I brought in. Most of the nails in the "My Nails" pictured are Tina's nail art designs. The lips are nail decals and the lace is nail wrap. I am so glad I found this place and will definitely be coming back. My nails are totally ready for Valentine's Day! Thank you #1 Nails and Tina. See you soon! ????
I am not a fancy finger person. I only get a manicure and pedicure which I have never been disappointed. Everyone is super professional and nice.
Their quality and creations are top.notch.
Love this place. They do a beautiful job, i kept having bad experience everywhere else after moving out here and finally found a professional nail salon. Ask for Tina she's the best, i always have her do my nails ???? #GreatPrices #Friendly #Professional
Bad experience and I would not return. The salon was visually appealing with comfortable massage chairs, and my technician was not un-kind, so that's why I'm giving 2 stars instead of 1.
For context, I have been doing my own nails for about 10 years. I only go to a salon for special occasions. This time, it was for a specific color that a bride chose for us bridesmaids. I chose to have my technician do polish only, without the massage, cuticle removal, etc.
I was so unhappy with the outcome, and this is why I don't go to salons in the first place. In my picture you can see on my thumb nail that my technician didn't remove the burrs on the edge of nail after she filed it. This caused a jagged scratchy edge once polish was applied. This occurred on several other nails as well. You might also be able to tell that top-coat was not applied to my whole nail and so it shrunk away from the sides and looked sloppy and unprofessional. This happened on almost every nail. Also no top-coat or polish on the edge of my nails, to help prevent chipping.
I unfortunately don't know the name of the woman who did my nails. Overall, I would not go back to this place and I can't recommend it.
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1 Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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