A* Café

+44 1892 521544

Southwood Rd, Tunbridge Wells TN4 8UX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About A* Café

Strengths:

1. Good value for money: Several customers mentioned that the prices at A* Café were fair and reasonable for the quality and quantity of food they received. This suggests that the café offers good value for money, attracting customers who appreciate affordability.

2. Friendly and welcoming staff: Many customers commented on the friendliness and welcoming nature of the staff. This indicates that the café prioritizes customer service and provides a warm and inviting atmosphere for visitors.

3. Clean and well-maintained environment: Customers consistently mentioned the cleanliness of the café. This is a significant strength as it shows that A* Café prioritizes hygiene and cleanliness, creating a pleasant dining experience for customers.

4. Delicious food: Numerous customers specifically praised the taste and quality of the food at A* Café. They described the sandwiches, breakfasts, mushrooms on toast, and other dishes as delicious and tasty. This suggests that the café offers high-quality food that customers enjoy.

5. Popularity among locals: A* Café appears to have a strong local customer base, as mentioned by one customer. This indicates that the café has developed a positive reputation within the community, potentially leading to repeat business and word-of-mouth referrals.

Weaknesses:

1. Hair found in food: One customer complained about finding three hairs in their child's meal. While this could be an isolated incident, it raises concerns about food hygiene and quality control at A* Café. This incident could potentially deter customers who prioritize hygiene and cleanliness.

2. Inconsistent service during a dispute: Another customer had a negative experience regarding a dispute over their bill. The staff member allegedly offered a small discount and overcharged the customer, leading to an argument. Additionally, the interaction between the customer and the man in the kitchen was confrontational. This suggests a lack of professionalism and effective conflict resolution skills within the staff.

3. Unkind behavior towards a child: A customer mentioned that their child was initially offered a lollipop but had it taken away. This behavior can be perceived as unkind and may leave a negative impression on customers, especially those with children.

4. Price for certain dishes: One customer expressed dissatisfaction with the price of an omelette, chips, beans, and coffee. They felt that the omelette was nothing special for the price they paid. This suggests that the café's pricing strategy might not align with the perceived value of certain dishes, potentially causing customers to feel that they are not getting their money's worth.

In conclusion, A* Café has several strengths, including good value for money, friendly staff, a clean environment, delicious food, and local popularity. However, there are also weaknesses to address, such as incidents of hair in the food, inconsistent service during disputes, unkind behavior towards children, and potential price dissatisfaction. By addressing these weaknesses and continuing to build on its strengths, A* Café can further improve its reputation and attract more satisfied customers.

Best TL Reviews

Excellent pitstop! Just happened across the place and got a sausage, egg and bacon sandwich with a can of coke for £7. Really good sandwich ????

Had a lovely breakfast here this morning, the food was nice and the staff were very friendly, nice and clean cafe, I should come down from Birmingham more often.

3 hairs found in my kids meal which she tried to say were eyelashes I know what eyelash hairs look like!

Said she would give me a discount …. 60p I said I wasn’t paying full price and she advised me my daughter had ate two sausages but was still trying to overcharge me I gave them £20 for a mocha my meal and the two sausages

The man in the kitchen said don’t come back and I said ok

She also originally offered my little girl a lolly pop then took it away which I fine to be unkind

Good breakfasts at a premium mind but worth it as they look after you and the place is always very clean plus they always wear masks

This is a cafe that I like dropping into during a walk. It can be a good half way point if I'm doing a 10 mile stroll. The food has always been good, and the staff are welcoming. The A* Cafe seems very popular with locals.

Always my go-to for breakfast. Lovely long standing staff and great grub at a fair price.

I had a lunch time meeting here. I had a green tea and mushrooms on toast. The mushrooms were delicious. My colleagues were all jealous and said they'd wished they'd had them. Steaming hot, freshly cooked and really tasty. Thank you.

£16.80 for an omelette chips beans and a regular coffee. Omelette was nothing special