Quick Facts About American Nails
American Nails has received a mix of positive and negative reviews, which reflect the strengths and weaknesses of the salon.
One of the strengths mentioned by multiple customers is the quality of the nail technicians, particularly Jennifer and Mia. They are praised for their creativity, skill, and ability to bring customers' visions to life. Customers feel happy and satisfied with the final results, indicating that the nail technicians are knowledgeable and talented in their work.
Another strength highlighted by customers is the friendly and professional service provided by the staff at American Nails. This includes both the nail technicians and other members of the team. The friendliness of the staff creates a positive and welcoming atmosphere, making customers feel comfortable and relaxed during their visits.
The ability of the nail technicians to handle specific requests and address customer concerns is also mentioned as a strength. Jennifer was able to repair a sore nail without causing any pain, which indicates her skill and expertise in the field. This level of attentive and personalized service is appreciated by customers, who feel that their needs are being met.
The cleanliness of the salon is another strength that is frequently mentioned. Customers appreciate the hygiene standards maintained by American Nails, which contribute to their overall satisfaction and positive experience. A clean and well-maintained salon is important for ensuring the health and safety of customers.
On the other hand, there are also some weaknesses mentioned by customers. One customer mentions that the nail technician at American Nails was not good at all. They experienced issues with the technician touching wet nails and not fully satisfying their requests regarding filing and cutting. This highlights a lack of attention to detail and a failure to meet customer expectations in this particular instance.
One weakness that can be inferred from the comments is the lack of consistency in service quality. While some customers rave about the skills and professionalism of the nail technicians, there are also those who express dissatisfaction with their experience. This inconsistency can create a level of uncertainty for potential customers and may impact the salon's reputation.
Additionally, the negative review also mentions that the customer did not spend a lot of money at American Nails. This suggests that the salon may not be viewed as a high-end or luxurious option by some customers. This can be a weakness if the salon is aiming to attract customers who value a more upscale experience.
In conclusion, American Nails has strengths such as skilled and creative nail technicians, friendly and professional service, the ability to handle specific requests, and a clean salon environment. However, there are also weaknesses in terms of inconsistent service quality and a perception of not being a high-end salon. Overall, American Nails may benefit from focusing on improving consistency in service delivery and enhancing its image in order to attract and retain a larger customer base.
Best TL Reviews
I was very skeptic when she started on my nails. I didnt want them to look fat like other people nails be looking. I went from worried, to mad to super freaking happy. I love my nails and I recommend all to make that drive to satisfaction. Also they weren't packed so weekdays are the best time to go. Sorry I dont know the young ladies name but she did one hell of a job. Thank you!!
I decided to try somewhere different.. A friend of mine recommended this place and said to ask for Jennifer or Mia... these two young ladies know what they are doing. Jennifer is very friendly and creative. I'm very happy with my nails and Jennifer will be my new tech from this point on!!
Check out her Instagram page @American_nails_byJennifer
You're welcome!
I loveeeeeee my nails. I showed Jennifer a picture if what I wanted and she took it from there! I’m sooo happy
Omg!!! You have to goooo see Jennifer she absolutely amazing!! ????????????????????????
The nail tech was not good at all. She kept touching the wet nails she had already done. I ask her to file my nails down and not cut them. She half did that. So glad i didn't really spend alot of money there. Will not be going back.
I have been coming to american nails for 2 years now, the service is wonderful, I went in with a sore nail not sure why it was sore, Jennifer a nail tech in the business was able to repair my nail with no pain involved. I recomend american nails to everyone. They are friendly, clean and they do great work. I also go the lash tech Jenny whom is awesome I will never let anyone but these ladies touch my nails or my eye lashes.
Best! Most professional, polite, visionary, skilled mail technician I’ve ever had in 25 years!
Mia is soooo awesome!! She’s been doing my nails for awhile and everyone here is awesome!!!
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American Nails Info
Amenities
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 09:30 AM - 05:00 PM |
Sunday | Closed |
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