Quick Facts About Bambas Hair Braiding ( BB )
Strengths:
1. Professional and accommodating staff: Customers mentioned that the staff at Bambas Hair Braiding was professional, accommodating, and provided excellent customer service. They were able to squeeze in appointments, offer snacks and drinks, and were light-handed during the braiding process.
2. High-quality hairstyles: Customers were happy with the results of their hairstyles. They mentioned that the braids were neat, had good tension, and turned out just as they had envisioned. The stylists at Bambas Hair Braiding were skilled and able to achieve the desired looks.
3. Warm and inviting atmosphere: The shop had a warm and inviting atmosphere, according to customers. The decor was beautiful, and the stylists were friendly and welcoming. Complimentary drinks were also provided, which added to the positive experience.
4. Easy booking process: Customers praised the ease of booking appointments at Bambas Hair Braiding. Unlike some other braiders who require surveys, deposits, and complex instructions, customers could simply call and schedule an appointment. This convenience was appreciated by customers.
Weaknesses:
1. Inconsistent pricing: One customer mentioned that the pricing may change from what was quoted over the phone. This inconsistency in pricing could be seen as a weakness, as customers may prefer transparent and consistent pricing to avoid any surprises or confusion.
2. Communication issues: One customer had a negative experience with communication. They received a text message about confirming their appointment, but when they arrived at the salon, no one was available, and the owner was unreachable. This lack of communication and unavailability of staff can be seen as unprofessional and may negatively impact the business.
3. Lost business due to unprofessionalism: The aforementioned customer who experienced communication issues stated that they would not be returning to Bambas Hair Braiding and would not refer anyone to the place. This negative experience and loss of business signify a weakness in the professionalism and customer service of the establishment.
In conclusion, Bambas Hair Braiding has several strengths, including professional and accommodating staff, high-quality hairstyles, a warm and inviting atmosphere, and an easy booking process. However, there are also some weaknesses, such as inconsistent pricing, communication issues, and instances of unprofessionalism. Overall, the positive experiences outweigh the negative, but addressing and improving upon the weaknesses mentioned can help enhance the reputation and success of the business.
Best TL Reviews
Went to get small knotless my appointment was for Saturday but Samiya was able to squeeze me in Friday and do my hair after I got off work at 5pm!! She was very professional offered me snacks and something to drink ???? she did my hair quick and was very light handed ( for my tender head girlies) !! I can’t wait to book my next style!!????
Found this place on google and needed my hair done last minute. The owner, BB, was able to get me in the same day with a stylist. I wanted micros but due to my hair texture it wouldn’t look right. She recommended a style that provided a little of a similarity to them. My box braided were finished in 4 hours yall! They are neat and doesn’t have that bad of a tension. The atmosphere is very warm and the shop decor is beautiful. I will definitely return.
I took my daughter to have her hair braided. They listened to the style that she wanted, “Knotless box braids”, and they turned out great. My daughter said that it didn’t hurt during the braiding process and they didn’t pull too hard. The shop provided the hair. The shop was clean and all of the stylists were friendly. They even offered complimentary drinks. I will be using this shop again.
I love my Stylist BeBe. I always walk out satisfied. She got me straight for my vacation. I highly recommend her services, if you can get an appointment.
Very unprofessional. Whoever does the scheduling needs an attitude adjustment. I will not be referring anyone to this place. I called for a pricing on micro Braids. I was referred by a friend. I have never been to your shop. This just goes to show that your customer service is lacking and will not get you very far.
I called on 1/26/23 to see if they did knotless braids to be sure. I had googled and saw that said they did but I wanted to be sure and wanted to check on the price. The person that picked up explained that they did and gave me the starting price, length and size (small which I wanted) which was very reasonable. I then asked if they had an appointment available which I knew was possibly the craziest question in the world for the next day or any day on the upcoming weekend. And they did. First things first, the fact that I could call and didn’t have to fill out a survey await for a clandestine address and instructions AND then submit non refundable deposit had me sold. Because we know as some of the newer braiders require you have to do all of those things …but next booking the appointment was as easy as me calling, inquiring and then saying yes please schedule once they ACTUALLY HAD AVAILABILITY FOR THE UP COMING SATURDAY which was only two days after I called on 1/28 at 9:30 am. That was the icing on the proverbial cake.
When I arrived I arrived about 9:40 but i called to let them know I was running a little behind they were completely okay with that and the shop was already up and running. The shop is completely modern and cute by the way. And the seats were packed. There were two people waiting to be braided along with me and my braider came to me and actually apologized to me for her coming to me a little late. I’m like ms girl you good I was late don’t worry. Imagine a concept. We can’t get that at the new braiders. And she didn’t do that on any passive aggressive type of time she did come in a little after me but that was not a problem for me, I imagine if I had’ve been on time myself I would’ve been seated in another seat. After that she pulls me to my seat reconfirms what I want, tells me my price, which was no change from the phone call and get to work. Braids look amazing, done in no time at all. Will be going back. I hadn’t been to Bambas since Microbraids were a thing heavy way back in the early 2000s. I won’t be going to any other shop or braider ever again. You can’t get service like this with the newer girls. Do come here. They know their stuff.
I am super in love with my hair! I had a specific look I wanted and showed a picture and the stylist nailed it! Pricing may change from what Is quoted when you get there tho. But I’m satisfied!
So morning of my appointment I get a text telling me if I don't confirm stylist isn't showing up and that the owner is getting on a plane and she won't be reachable . I text back after I see the text (mind you this is a couple hours before my appointment but her phone is off I still show up at the salon and wait but door is locked phone is off and no one shows up. Unprofessional rude and definitely lost my Business.
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Bambas Hair Braiding ( BB ) Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 05:00 PM |
|---|---|
| Tuesday | 09:30 AM - 05:00 PM |
| Wednesday | 09:30 AM - 05:00 PM |
| Thursday | 09:30 AM - 05:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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