Quick Facts About Champaka Nails & Spa
Champaka Nails & Spa has received mixed reviews from customers, indicating both strengths and weaknesses of the place. In order to analyze the strengths and weaknesses of the salon, the comments provided will be examined in detail.
Starting with the strengths, it is clear that the staff at Champaka Nails & Spa is highly praised by customers. Multiple comments mention the amazing staff and wonderful service they provide. Customers appreciate the level of care and attention they receive, which creates a positive experience during their visit. Additionally, the cleanliness of the salon is also commended by customers, highlighting a clean environment as another strength. A clean and well-maintained salon suggests a commitment to hygiene and customer satisfaction.
Another strength mentioned is the stunning interior of the salon. This indicates that the salon has invested in creating an aesthetically pleasing atmosphere, which can enhance the overall experience for customers. A visually appealing environment can contribute to a sense of relaxation and luxury, which can be a major draw for clients.
Moving on to the weaknesses, one common issue customers face is the durability of the gel manicures. In one comment, a customer mentions that their gel manicure peeled off after only three days, despite a great initial experience. This suggests that there may be a problem with the application or products used for gel manicures at Champaka Nails & Spa. This weakness can significantly impact customer satisfaction, as customers expect their gel manicure to last longer.
Another weakness mentioned by customers is the pressure to upgrade to gel manicures. In one comment, a customer states that they were constantly pressured to get gel manicures even though they explicitly expressed their preference for a regular polish. This indicates a lack of respect for customer preferences and may come across as pushy or manipulative. Customers should be given the freedom to choose the type of polish they want without feeling pressured or coerced into something they may not desire.
In terms of pricing, there are mixed reviews. While some customers feel that the prices are reasonable for the service they received, others express disappointment. One customer mentions that they paid $55 for a manicure with diamonds but were not satisfied with the result. This indicates that the pricing may not always align with the quality of service provided, leading to a potential weakness.
Another weakness mentioned by a customer is the lack of attention to detail. In one comment, the customer mentions that their nails were crooked, which was not rectified despite pointing it out to the nail technician. Attention to detail is crucial in a nail salon, as customers expect precision and accuracy in the nail services they receive.
Other weaknesses mentioned include issues with the nail file being too rough and almost causing injury, improper application of gel polish resulting in excess polish on the skin, and overcharging for services. These comments highlight areas where improvements can be made to enhance the overall customer experience.
In conclusion, Champaka Nails & Spa has strengths such as an amazing staff, a stunning interior, and a clean environment. However, weaknesses such as durability issues with gel manicures, pressure to upgrade services, lack of attention to detail, and inconsistent pricing have been identified. It is important for the salon to address these weaknesses in order to improve customer satisfaction and retention.
Best TL Reviews
I was so excited to come get my pedicure and manicure. It was the first time away from my newborn. I had a great experience and staff was amazing but I am so bummed. The only reason they aren’t a 5 star review is because my gel literally peeled right off my nails. I only have 1 left. She did a fabulous job on the white tips and all. But so bummed that it’s peeling off after 3 days. ☹️ My pedicure turned out great. No issues but I spent over $100 dollars and to have them peel off right away stinks. But the place is absolutely stunning inside and staff is sooo wonderful. Such a clean environment. I would recommend them even though my gel manicure didn’t stay on.
I went here with high expectations due to all the high reviews however I did not have that experience. After asking for what I wanted, which is what I got at another salon for $45 with regular polish that lasted over 2 months. They told me I had to have gel to do that design and it would be $30 extra plus $10 extra. I said nn thank you I'll just do one regular color with diamonds. This is what I got for $55. They didn't even paint the nails fully, they left paint on my skin, the diamonds are way to big and different sizes. It's just not good. If someone doesn't want gel they just keep presuring you to get it eventhough you say no.
First time I went in with my mom it was amazing. We got one of the more deluxe packages and we're very pampered. This time I came in for just the basic pedicure and the whole time they were trying to upcharge me. They also did a horrible job with my polish and my husband's nails were not trimmed well. Will not be going back. I believe you should get good service regardless of how much you are paying.
I got my nails done there on Friday and this is what I got fir $70. I told the nail tech a couple times that they were crooked and she changed one but lets the rest the same. I immediately took them off as I was going out and was embarrassed to be seen with those nails. Would not recommend this place.
Amazing work. They did exactly what I wanted. I think I found my regular nail salon ???? I keep coming back for amazing service! Thank you again. This is thr ONLY place I will ever go for my nails again! Perfect every time!
I made a appointment for 3 pedicures and a gel fill. The tech wasn't able to do exactly as I had hoped on the gel fill/re-polish but the pedicures and fill itself were fantastic. I will definitely go back.
Some of the lights in their displays were dying and flickering and it was extremely headache inducing. I didn't wait very long which was nice. But the lady was kind of rough with the nail file and almost cut me. She kept getting gel polish on my fingers and had to constantly wipe it off.
Even though she showed me a menu that asked me what I wanted, she charged me $30 instead of the $20 for the basic gel manicure. And she never used any cuticle softener. So it really wasn't a very good manicure either.
At least they were considerably cleaner than most nail salons.
I probably won't be going back.
I wouldn't go anywhere else and have been going here for about 5 years. My go-to gal is halim. Before I even sit down she goes to the rack and gets the color I wear which is having a wonderful memory because of all the clients she sees. I took my mom in today for a basic manicure and she fell in love with her. Halim took such great care of my mom who is 89 and had broke her shoulder recently. She took such good care of her and was so gentle. We're going to go back for both of us.
Place Pictures
Champaka Nails & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
5. Wixom Nails
6. Lovely Nails