Quick Facts About Bliss Nail & Spa
Strengths:
1. Excellent nail shaping skills: Multiple customers have praised the nail artists at Bliss Nail & Spa for their ability to shape nails exactly as desired. This shows that the salon has skilled and experienced technicians who can deliver on customer expectations.
2. Good customer service: Several comments mention the friendly and accommodating nature of the staff at Bliss Nail & Spa. This indicates that the salon values customer satisfaction and strives to create a pleasant and welcoming environment for its clients.
3. Relaxing atmosphere: Many customers appreciated the calm and relaxing ambiance of the salon, even during busy times. This suggests that Bliss Nail & Spa effectively manages its appointment scheduling to maintain a peaceful environment for customers.
4. Attention to detail: Henry, one of the nail technicians, is specifically mentioned for his detail-oriented pedicure service. This demonstrates that the salon has employees who go above and beyond to ensure a thorough and meticulous job, leaving customers satisfied.
5. Ability to fix issues: One customer mentioned chipping her nails a few days after her visit, but was pleased that Bliss Nail & Spa promptly fixed the problem. This indicates that the salon is willing to address any concerns or issues that may arise after a service, enhancing customer satisfaction.
Weaknesses:
1. Short-lived manicure: One customer expressed disappointment with the quality of their manicure, as the polish started to peel off after just one day. This suggests that the salon may need to improve its nail polish application techniques or consider using longer-lasting products.
2. Inconsistent quality: While many customers had positive experiences, there are a few comments that mention receiving subpar services. One customer had their nails ruined soon after leaving the salon, highlighting potential inconsistencies in the skills or attention to detail among the technicians.
3. Overcharging customers: A customer felt overcharged and claimed that the salon took advantage of them. This indicates a lack of transparency in pricing and a need for improved communication regarding costs. It is important for the salon to ensure that customers are provided accurate information about pricing to avoid any misunderstandings or feelings of being taken advantage of.
4. Missed service: One customer expressed disappointment with their pedicure because the technician did not remove the dead skin from their heels, which was an expected part of the service. This suggests a lack of consistency in service delivery and attention to detail, as the technician did not fully meet the customer's expectations.
Overall, while Bliss Nail & Spa has strengths in terms of skillful nail shaping, good customer service, and a relaxing atmosphere, there are areas that need improvement, such as ensuring consistent quality, addressing issues with short-lived manicures, avoiding overcharging, and delivering services as expected. By addressing these weaknesses, the salon can further enhance customer satisfaction and maintain a positive reputation.
Best TL Reviews
I am happy with how well my nails look amd my friends nails how they look. I also chipped my nail a few days later fixed no problem. Looking forward to coming back.
Omg I love this salon!!!! Jane is absolutely amazing!!!!! She is the ONLY person who has ever gotten my nail shape exactly ???? the way I want and kept trying to get and she can duplicate anything even down to the colors!!!!!
Really enjoyed my pedicure and gel nails. I went on a Saturday afternoon expecting chaos but it was super calm and relaxing. They don't over book. It was my last mani/pedi before going into labor so it was nice to be able to relax. Thank you.
I had such a good experience with my nail artist. He was adorable older man and we laughed throughout the appointment. He did a great job on my nails. However, by the next day every nail started to peel off. I really expected that for $40 (plus tip) it would last longer than 1 day, really disappointed by that.
I'm not very happy with my manicure, the man was in a hurry and the nail polish that I choose was old and thick. He used too much. As soon as I got into my car, 2 of my nails were ruined so I had to fixed myself at home.
I hate giving them a bad review because they did a great job on my pedicure and were super friendly but I was overcharged. They showed me on the menu how much it would be and there is no way taxes could come out to $20. I even gave them a $20 tip. It Is not right to take advantage of people so I feel the need to warn others. I'm learning to speak up more on these kinds of things.
I was pleased with the service; I probably will not return because they didn't remove the dead skin off my heels during my pedicure. Something I was looking forward to, so as lovely as the service was, that particular area was missed. The manicure was one of the best I've ever had.
Needed a last minute appointment for a pedicure and was serviced by Henry. I highly recommend him if you’re looking for a relaxing and detail orientated pedicure. He took his time and I love how everything came out. From the hot wax, to massage with hot stones, clay mask, sugar scrub, etc. Amazing service and definitely coming back!!
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Bliss Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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