Brows and lashes studio

+1 616-840-3551

2055 28th St SE suit 7, Grand Rapids, MI 49508 United States of America

Open Today: -

Quick Facts About Brows and lashes studio

Brows and Lashes Studio has several strengths based on the comments provided. These strengths include the owner's skill and attention to detail, the use of high-quality and hypoallergenic products, excellent customer service, and the ability to tailor services to individual needs and preferences.

One of the key strengths of Brows and Lashes Studio is the owner's skill and attention to detail. Many customers mentioned that the owner, Ayse, takes her time and ensures that they are satisfied with their lashes and brows. She is skilled in creating different looks, such as cat/fox eye looks, and is able to adjust and redo the lashes if they do not meet the customer's expectations. This attention to detail demonstrates Ayse's commitment to providing high-quality service.

Another strength highlighted in the comments is the use of high-quality and hypoallergenic products. Customers with sensitive skin and eyes mentioned that they did not experience any redness or burning, unlike their experiences at other salons. Ayse's use of hypoallergenic products ensures that customers with allergies or sensitivities can still enjoy lash and brow services without any adverse reactions.

Additionally, the comments emphasize the excellent customer service provided at Brows and Lashes Studio. Customers felt welcomed, heard, and appreciated by Ayse. She took the time to understand their preferences and needs, and made personalized recommendations for their lashes and brows. This level of customer service creates a positive and enjoyable experience for customers, making them feel valued and satisfied with the services provided.

Furthermore, Brows and Lashes Studio excels in tailoring their services to each individual's needs and preferences. Customers mentioned that Ayse took the time to find the perfect lash length and curl for their eyes, ensuring that they achieved the desired look. She also tailored the services to meet the customer's requests, such as keeping the eyebrows natural or providing a gentle shape. This customization allows customers to achieve their desired look and leaves them feeling confident and happy with the results.

Despite these strengths, there are also some weaknesses that can be inferred from the comments. One weakness is that there was a miscommunication or misunderstanding with regard to the customer's eye shape, resulting in the lashes coming out differently than expected. While Ayse promptly fixed the issue and the customer was grateful for her patience and willingness to redo the lashes, this highlights a potential weakness in the initial consultation and communication process. Ensuring clear communication and understanding between the customer and the technician can help avoid such misunderstandings in the future.

Another potential weakness that can be inferred from the comments is the limited range of services mentioned. Customers mainly mentioned lash extensions and threading or waxing for brows, but there seems to be a lack of information regarding other services that may be offered at Brows and Lashes Studio. Expanding the range of services and offering more diversity in options can attract a wider range of customers and enhance the overall appeal of the studio.

In conclusion, Brows and Lashes Studio has several strengths, including the owner's skill and attention to detail, the use of high-quality and hypoallergenic products, excellent customer service, and the ability to tailor services to individual needs and preferences. However, potential weaknesses include the possibility of miscommunication or misunderstandings regarding customer expectations and a limited range of services. Overall, though, the positive comments indicate that Brows and Lashes Studio is a highly recommended place for lash and brow services.

Best TL Reviews

She is so amazing! It was my first time getting lashes and I wanted a cat/fox eye kind of look. They were beautiful but my eye shape is more round than normal, so they came out different than I was expecting.

She redid them right away and they came out perfect! I’m so grateful that she is so patient and cared enough to redo them. Any one else would’ve just shrugged and told me to leave them and do it different next time.

She is truly has integrity, is skilled, and is a delight to speak to! Come here, you will be very happy!

HIGHLY recommend this place! It was my first time here and I was worried about my lashes extensions but Ayse did AMAZING.

Super informative!! She knows her stuff very well and takes her time with you, making sure you are satisfied. She does awesome recommendations for your eyes and came up with the perfect lashes! We also ended up threading my brows and overall extremely happy. Very friendly service too. I promise whatever you need done she will take care of you! ❤️

Where do i start, I love this salon so much! Ayse, the owner does an AMAZING job at her work. Her energy is amazing and she took her time and made sure I didn't leave unsatisfied. I've been to so many different salons and I have never been this happy with my results. Her eyelash extensions are perfect, she knows exactly what she's doing. She showed me different sizes and curls then found the best fit for my eyes. I have very sensitive skin and eyes and at other salons my eyes would always turn red and burn but I never had that problem with her. She told me that all of her products were hypoallergenic and of great quality. She is so welcoming, sweet and professional, I highly recommend this business to everyone and will never go anywhere else!

Best eyelash extensions I have gotten in the state of Michigan. Very friendly service and she took her time and we put together the perfect length for my lash extensions. She has great recommendations and takes her time. I was in an out in an hour, and I’m so happy with how they turned out!

Super grateful to have found this gem! The owner was kind to fit me in her schedule to repair a eyelash extension job gone wrong at another location. She’s so kind and walked me through the whole process of how a lash lift works since it was my first time, I really appreciated that. Loving the results and look forward to going back to try other services in the future????

Great experience! My 14 yo wanted to clean up her eyebrows and give them a little shape. It was her first time ever getting her eyebrows done and wanted to keep them natural. Aisha (sp?) did an amazing job keeping it natural and not looking overdone. She knew exactly what we wanted and delivered. Do not hesitate to try this place out.

I am so happy I found this place! I originally came in for an eyebrow wax and the owner expressed her passion for threading, I decided to give it a try and will never go back to waxing! She was amazing! Took her time and perfected my eyebrow shape. I left feeling better than I have in a long time! Definitely coming back!

I love my brows!!! Mine have always been too light to see! Not anymore! I plan on going back for my lashes! I can't give enough stars to this place! Customer service is top-notch! I will be frequenting this place! ????