C&C Beauty & Beyond

+1 404-288-8801

2008 Candler Rd, Decatur, GA 30032 United States of America

Open Today: -

Quick Facts About C&C Beauty & Beyond

C&C Beauty & Beyond is a popular beauty supply store that has both strengths and weaknesses based on the comments provided. In order to properly analyze the strengths and weaknesses, let's examine each comment and how it contributes to the overall perception of the store.

The first comment states, "It's ok." This comment is relatively neutral and does not provide much insight into the strengths or weaknesses of the store. It suggests that the store is average and may not stand out in any particular way.

The next comment highlights an issue with the store's opening hours. It states that the store was not open at 9:30am, despite Google indicating that they should be open earlier. This inconsistency in opening hours can be considered a weakness as it can lead to customer frustration and inconvenience.

The third comment expresses dissatisfaction with the store's customer service. Specifically, it mentions that the staff, specifically an older Chinese woman, is rude. This negative customer service experience can significantly impact the store's reputation and can be seen as a major weakness. A rude staff can discourage customers from returning and hinder the overall shopping experience.

The fourth comment mentions that the store forgot to include two items in the customer's purchase, leading to a 30-minute drive back to retrieve them. This error can be seen as another weakness as it reflects a lack of attention to detail and negatively impacts the convenience and efficiency of the shopping experience.

The fifth comment brings a positive perspective, stating that the customer loves the store and finds it awesome. This comment highlights one of the store's strengths, which is the positive overall experience it provides to some customers. This positive feedback indicates that the store has aspects worth appreciating.

The next comment echoes the sentiment of the third comment concerning rude customer service. It emphasizes the importance of customer service and suggests that the store's customer service is tragic. This reinforces the perception that the store has a weakness in providing satisfactory service to its customers.

The seventh comment highlights the store's reasonable prices and abundance of stock as strengths. Reasonable prices can attract customers who are looking for affordable options, while having a wide range of products in stock can cater to various beauty needs. These strengths can positively influence customers' perception of the store.

The final comment reinforces the idea that the store is a great place to shop for beauty supplies. This positive feedback further supports the notion that the store has strengths in providing a satisfactory shopping experience.

To summarize, based on the comments provided, C&C Beauty & Beyond has several strengths and weaknesses. The strengths include reasonable prices, a wide selection of products, and positive overall experiences for some customers. However, the weaknesses include inconsistent opening hours, rude customer service, and errors in fulfilling customer orders. These weaknesses can negatively impact the store's reputation and discourage customers from returning. Overall, improvements in customer service and attention to detail can help address these weaknesses and enhance the overall shopping experience at C&C Beauty & Beyond.

Best TL Reviews

It's ok.

Wasn't open at 9:30am. Google has they open around 8 something. WRONG TIME on Google

This shop has good items! Since new ownership has happened or whatever has happened they are no longer friendly and very rude! I hate that I’ll be shopping somewhere else for hair products and the travel is so convenient

The Chinese older woman is very rude !!! It’s indescribable, not sure what she’s going through but we pray my wife & I she heals

Didn’t put two of my items in my bag so I had to drive back almost 30 min to get it

I love it here, awesome store.

Rude!!! I never understood how you can be rude to a customer that's spending their money in your store. Needless to say, the customer service is tragic and their wig selection is too.

Reasonable prices and a lot in stock.

Great store to shop for all your beauty supply needs