Quick Facts About Cacie Nails & Spa
Cacie Nails & Spa has received a mixture of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, we will analyze each comment and look for common themes and patterns.
One recurring complaint is about the quality of the eyelash extensions. One customer mentions that their lashes never looked like the picture and another customer claims to have had hair glue on their eyes instead of lash adhesive. This indicates a lack of expertise and skill in applying eyelash extensions. This could be a weakness of the salon as it suggests that the staff may not be properly trained or experienced in this service.
The negative comments also highlight issues with the cleanliness and ambiance of the salon. Customers mention that the salon is uninviting, outdated, and extremely dusty. One customer even mentions that the water machine was covered in dust. The cleanliness and overall appearance of a salon is important for customers, as it contributes to their overall experience and perception of the business. This could be a weakness of Cacie Nails & Spa, as it suggests a lack of attention to detail and hygiene.
On the other hand, positive comments highlight the warm and welcoming staff at Cacie Nails & Spa. Customers mention that the employees are sweet, attentive, and friendly. This is a strength of the salon as it contributes to a positive customer experience and helps to build customer loyalty.
Another strength highlighted in the positive comments is the affordability of the services. Customers mention that the prices are reasonable and that the salon does not charge extra for certain services like shellac. This could be an advantage for Cacie Nails & Spa, as it attracts price-conscious customers who are looking for quality services at a reasonable cost.
Customers also mention specific staff members who provide excellent service, such as Hannah. They praise her skills in doing nails and eyelashes, highlighting her attention to detail and ability to fulfill client requests. This is a strength for the salon, as it suggests that there are talented and skilled staff members who can provide high-quality services.
However, there are also negative comments about Hannah's performance. One customer mentions that Hannah used to be good at doing their eyelashes, but now they look horrible and only last for a week. Another customer mentions that their nails done by Hannah were uneven in length and slanted. These negative comments suggest a lack of consistency in the quality of service provided by Hannah, which could be a weakness of the salon.
In summary, the strengths of Cacie Nails & Spa include the warm and welcoming staff, affordable prices, and talented staff members like Hannah. However, weaknesses include issues with the quality of eyelash extensions, cleanliness and ambiance of the salon, and inconsistencies in the performance of certain staff members. By addressing these weaknesses and building on their strengths, Cacie Nails & Spa has the potential to improve and provide a better overall experience for their customers.
Best TL Reviews
This was earlier this year.
I was recommended to this place since I was new to the area. I really wanted eyelash extensions and it was hard for me to find a place. I went to Cacie nails a few times and each and every time my nostrils were on fire. Which has never happened at my last spot. I kept giving them chances hoping that next time would be better. My lashes NEVER looked like the picture, and I was paying 70$ plus tip. The place was also uninviting, outdated, and extremely DUSTY! Even the water machine was covered in dust.
FINALLY, went to a new place, and they accessed my lashes. THEY COULD NOT BELIEVE WHAT THEY SAW!
They said that, what I most likely had on my eyes, was hair glue. Due to the clumpy and tacky consistency. And which was why my nostrils burned so bad, from the fumes.
Do not go here! They are not trained at all to do lashes. And I am scared that, they will actually hurt someone with their unethical practices.
The ladies at Cacie Nails are always warm and welcoming - I come here often with my 4 year old daughter to get pedicures (she gets her hands and toes painted) and they are always super sweet and attentive towards not only me but my daughter as well. Prices are super affordable - a spa pedicure ranges from $35 to $55 and they don’t charge $20 extra for shellac like most places do!
I love coming here after trying several places nearby and recommend it ????
Hannah used to be very good at doing my eyelashes and now they look horrible and she only takes 30 minutes they all come out in a week. Several times my card was charged twice and for higher amounts I did get the money back after her denying it. I will no longer be going here such a shame because I have been going to her for years and always gave her generous tips. Recently she did my nails and they were all different lengths and slanted .
It's really hard to find a good nail salon for the right price and quality especially here in the southend area. I've tried many places in Kent and Auburn but the experience I've had here at Cacie has me convinced and I definitely plan on coming back. Highly recommend!Ask for Hannah! She does an amazing job Fill and Shellac for $33.00...DEALS!!!
great place, the girls are so nice! hanna is amazing at lashes and nails! I will never go anywhere else. definitely make an appointment, they do walk ins but of course appointments come first!
Hannah is the best nail tech in Auburn! Especially if you’re looking for natural-looking acrylic nails. She pays extra attention to detail and always makes time for her clients. She will fill any request her clients make and the quality is always amazing!
The Owner, Hannah, went out of her way to help get me a full set of beautiful lashes before I left for Hawaii. I was blown away by how beautiful they are & the price is unbeatable. I highly recommend going here for lashes!
This Nail Spa is reasonably priced. I enjoyed my visit there with Hannah she is very good at what she does, nice lady.
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Cacie Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
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| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
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