Quick Facts About Cali Nails
Cali Nails Place has several weaknesses that are evident from the comments provided. These weaknesses can greatly impact the overall customer experience and reputation of the salon. However, it is important to note that weaknesses can be improved upon and addressed by the management to enhance the salon's performance and customer satisfaction.
One major weakness highlighted in the comments is the lack of communication and professionalism displayed by the staff. In one comment, the customer mentioned that the nail technician did not say a single word during the manicure and appeared to be more interested in their phone than providing a good service. Another customer mentioned that the staff seemed rude and unprofessional, shopping while attending to customers. These instances of poor communication and unprofessional behavior can greatly affect the customer's comfort and satisfaction.
Another weakness is the subpar quality of the services provided. Multiple customers complained about their nails chipping within a few days, indicating a lack of quality in the products used or the technique employed by the staff. Additionally, one customer mentioned that the nail polish was applied haphazardly, leading to more time being spent on cleaning it off rather than properly applying it. These issues with the quality of service provided can significantly impact the salon's reputation and make customers hesitant to return or recommend the establishment.
Hygiene and cleanliness are also major concerns raised in multiple comments. Customers mentioned the salon being filthy, with a cigarette found in the toilet, tools not being sterilized between customers in violation of COVID-19 regulations and state laws, and the general appearance of the salon being unkempt with various items lying around. This lack of cleanliness not only raises health and safety concerns but also gives customers a negative impression of the salon's professionalism and attention to detail.
Furthermore, the comments also highlight issues with wait times and the salon's ability to accommodate appointments. Several customers mentioned long waiting times, even after making an appointment in advance. In one instance, a customer mentioned not being able to accommodate all of their group's appointments despite calling ahead. These issues with scheduling and managing customer flow can lead to frustration and dissatisfaction among customers, ultimately impacting their overall experience.
On the other hand, there are a few strengths that can be extracted from the comments. One customer mentioned that the price was reasonable, indicating that the salon may offer competitive pricing for their services. However, it is important to note that the low price may not compensate for the issues customers are experiencing with the quality of service and hygiene.
In conclusion, the comments provided highlight several weaknesses of Cali Nails Place, including poor communication and professionalism, subpar quality of service, cleanliness issues, and difficulties with scheduling and managing appointments. These weaknesses greatly impact the overall customer experience and may result in customers seeking alternatives or leaving negative reviews online. It is crucial for the management of Cali Nails Place to address these weaknesses, improve their services, enhance cleanliness and hygiene protocols, and ensure effective communication with customers in order to enhance customer satisfaction and build a positive reputation.
Best TL Reviews
Went to get me and a friend's nails done... we asked for ombre they sleeped two colors of gel paint on our hands cinched it up then told us next time you use this... we had no idea what we were doing but I asked for ombre... we left not so happy at all went somewhere else to get them redone do not recommend this place at all
Strangest manicure I've ever had. The guy did not say one word to me. Not a "thank you" "kiss my @$$". Nothing. He appeared to be watching his phone the entire time he did my nails and then finished (I assumed) as there was nothing said. He stood up, switched out his earbud for the other ear and walked out of the room. I was the only person in there, so it was so incredibly awkward. I waited a few (with nails in front of fans) and I left. Nobody in sight. I guess, if I'd have been a dishonest person I could have robbed the til, but I'm not. I'll not go back. Weirdest experience. Really made me feel like I was invisible. I even paid, in advance, and gave a good tip! To top it off, my nails all started chipping 3 days later. ????
Wish I couldn't give a star, I wanted the oil slick looking, and just gave me a hideous GREEN!!! NEVER EVER AGAIN!! PLACE IS GROSS
Vary disappointing survive. I have been here several times before this day and every time would be the same. Always say I would be right with you and after a long period of time you would get the help. Not only that the lady that works thare is vary rude and vary unprofessional when we walked in she was shopping while starting my friends nails at the same time. They didn’t put the nail polish all the way up my nails so it looked as if I need them refilled. My nail also came off the frist day on while having to go back because I noticed she did too many layers of a color and it was visible on the side. I will never return here I will take my survive else Where.
I am from out of state and unfortunately this was the worst experience I have had in OK so far. The nail tech was sleeping in a chair when I walked in so that should have been my first clue but I thought I would try anyway. Not only did she act completely put out by my being there, she proceeded to swat at flys around me and actually managed to kill one(directly on the “clean” towel I had my feet on). She scrolled on her phone for a while and then, when she made it to the toes, she slapped the paint on so haphazardly that she spent more time cleaning it off than applying. All the while she kept sniffing and wiping her nose with her gloves. I should have left mid pedi…but I didn’t, expecting it to get better. I don’t normally write bad reviews but if I can keep anyone from going here, especially people from out of town who rely on reviews, I will do what it takes. I wish I had never stepped foot in there.
FILTHY! Recently were in town and looking to spend some relaxing time getting a pedicure. We searched everywhere we could find and everyone was busy. There was a reason this place was empty and able to get us in. I was disgusted by all the stuff sitting around. I've never seen anything like it. Only 1 man was working by himself the day we stopped. He said to come back in 30 minutes and he could get us in. We came back and still waited for nearly an hour. We should have walked out, but didn't, to be kind. Not a great pedicure. Good thing the price was reasonable. Definitely needs a deep cleaning and overhaul. Will not return if I'm ever in the area again.
Absolutely horrible! This place is filthy. One of the workers was smoking in the bathroom and there was a cigarette in the toilet. The male worker is very creepy. My pedicure was okay, but the paint was smudged. I could've done better myself. My gel nails looked absolutely horrible. They were completely hideous. A toddler could've done better. The lady was constantly on her phone and was very distracted. Do not go to this horrible place. I made an appointment for four of my friends, and when we got there they only had room for three even though I called the day before. My friend had to wait an hour to get her nails done. Do not go to this horrible place.
Do not ever go to this filthy place!!! They DO NOT sterilize their tools between customers per Covid salon regulations or state law. Not sure how they stay in business. Only 2 people work there but they tell everyone who comes in they will be right with them. After a long wait realizing that's not going to happen, people walked out. Very unfriendly. Sloppy polish job. Sorry I didn't believe previous bad reviews, but trust me, after seeing the place for myself, I believe every bad review.
Cali Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:30 AM - 05:30 PM |
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