Quick Facts About Cece's Beauty Supply
Cece's Beauty Supply has several strengths based on the comments provided. Firstly, its location is easily accessible and convenient for customers in the area. This is beneficial for both local customers and visitors, as it allows for easy shopping and saves time. Additionally, the store offers brands that may not be available in other towns, giving customers a unique selection of products to choose from. This is particularly appreciated by the commenter who mentioned finding brands not available in their town.
Furthermore, Cece's Beauty Supply is identified as a black-owned business, which makes it an appealing option for customers who prefer to support minority-owned establishments. The commenter specifically mentions their positive experience with one of the owners, expressing appreciation for their sweet and knowledgeable demeanor. This highlights the strength of having friendly and informed staff members who can provide expert advice and guidance to customers.
Another significant strength of Cece's Beauty Supply is its customer service. Multiple comments mention the helpfulness and friendliness of the staff. This is an essential aspect of any retail business as good customer service is likely to encourage customers to return and recommend the store to others. Additionally, the commenter who enjoys gospel music playing in the store suggests that the ambiance created by the music adds to a positive shopping experience.
Affordable pricing and great inventory are noted as strengths of Cece's Beauty Supply. This is important as customers appreciate being able to find a wide range of products at competitive prices. One commenter mentions shopping at the store for over five years and expresses satisfaction with the consistent quality of service and inventory. This indicates that Cece's has been able to maintain customer loyalty over an extended period, which is a testament to the quality of their products and services.
Another strength showcased in the comments is the welcoming and comfortable atmosphere of the store. One customer mentions that they feel at ease and not under scrutiny while shopping at Cece's, which is a contrast to their experience at other beauty supply stores. Creating an environment where customers feel comfortable and respected can help to build customer loyalty and encourage return visits.
While Cece's Beauty Supply has several strengths, there are also a few weaknesses mentioned in the comments. One weakness identified is the lack of communication regarding the store's return policy. One customer expressed disappointment upon discovering that refunds or returns were not allowed after purchasing a damaged item. Clear communication of the return policy is essential to manage customer expectations and avoid any potential misunderstandings. Encouraging staff to inform customers about policies before purchasing can help prevent customer dissatisfaction.
Another weakness mentioned is the quality of a specific product. The customer purchased a drawstring ponytail that was deformed and did not meet their expectations. While the affordable price was appreciated, the customer suggests that the store should check the products outside the plastic casing to ensure their quality. This incident indicates that Cece's Beauty Supply should pay close attention to the quality control of their inventory to avoid selling defective items that could lead to customer dissatisfaction.
In conclusion, Cece's Beauty Supply has several strengths, including its convenient location, unique selection of brands, friendly customer service, affordable pricing, and a comfortable shopping environment. However, it should work on improving communication regarding its return policy to avoid customer disappointment. Additionally, maintaining a rigorous quality control process is crucial to prevent the sale of defective products. Overall, the positive comments about Cece's Beauty Supply outweigh the weaknesses, suggesting that it is a recommended and preferred beauty supply store.
Best TL Reviews
I am visiting in the area, and Ce Ce’s is minutes from my hotel. I easily found the location, and had the best experience shopping here. I found brands I don’t have in my town locally which is great. Even better I realized it is a black owned business. One of the owners I spoke with was so sweet and knowledgeable. This is a recommended location and beauty supply store.
The customer service was great, the young lady was helpful. However when I bought my items and the young lady ask me do I need receipts, I said yes in case need to bring something back. She didn't say no returns or refunds all purchases are final. However the earrings I brought one pair was damaged. So I was going to take it back to get another pair but once I looked at the receipt said no returns or refunds. Always let the customer know the policy, I felt disappointed. However I did enjoy the gospel music they play in the store. Have a blessed day everyone....
This place is owned by aboriginal people and they have impeccable customer service affordable pricing and great inventory. I've shopped Here for well over 5 years and they've never disappointed.
I went to this beauty supply it looks to be blacked own but they was very professional, they were cleaning up and they gave me good customer service I would definitely go back.
Love it. I'm a braider and I shop weekly. They're always friendly and don't stare u down as u shop. Customer for life.
Very comfortable and professional experience. I joined their reward program and will definitely return. Such a pleasure doing business here.
The owner was very polite and professional and I definitely appreciate that .But unfortunately I didn’t know that there was a no return or exchange policy which most beauty supplies do have in place.I bought a drawstring ponytail for a quick on the go hairstyle and when I tightened the string you could see ALL the tracks and it looked abnormal.I tried to tweek it to make it look better to hide the tracks and it looked worse.So for this reason I WILL NOT return.I would suggest maybe checking the product outside the plastic casing because that one was definitely deformed. I had to put a review because of the policy but thankfully it was reasonably price but I could have got about 3 gallons of gas INSTEAD!!! Good luck in the future ????
I received actual service, unlike those other places where they barely speak and just watch you like a hawk.
Cece's Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Quick visit
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:30 PM |
| Saturday | 09:30 AM - 08:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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