Quick Facts About DaQueen Nails&Spa
DaQueen Nails&Spa has received mostly positive comments, highlighting their strengths and weaknesses. Here is an analysis of the feedback:
Strengths:
1. Fabulous work: Multiple customers praise the staff for doing fabulous work on their nails. This indicates a high level of skill and expertise among the employees.
2. Willingness to experiment: The salon is commended for their willingness to experiment with different designs and styles. This shows that the staff is creative and open to trying new things.
3. Exceptional service: Many customers describe the service as amazing, friendly, and personable. This suggests that the staff at DaQueen Nails&Spa is attentive, polite, and dedicated to providing a positive experience for their clients.
4. Customer loyalty: Several customers express their intention to return to this salon and recommend it to others. This indicates a high level of customer satisfaction and loyalty, which speaks to the overall quality of the salon.
5. Individual nail technician expertise: One customer specifically mentions Donna as being exceptional at her job and someone they exclusively go to for nail services. This demonstrates that the salon has individual technicians who shine in their craft and can attract and retain clients based on their skills.
Weaknesses:
1. Lack of base coat for gel nails: One customer mentions that the salon does not use a base coat for gel nails. This could be seen as a weakness as a base coat is typically recommended to protect the natural nails from damage caused by the gel polish.
2. Rude staff: There is one comment about a male staff member being rude and unfriendly. This can be viewed as a weakness in terms of customer service, as it may create a negative experience for some customers.
3. Non-consensual actions: Another customer complains that the staff member did her pedicure without asking which service she wanted. This indicates a lack of communication and attentiveness from the technician, which can be seen as a weakness.
4. Inconsistency in service quality: While the majority of comments are positive, there is a negative review mentioning damage to the nails due to improper handling. This suggests that there may be inconsistencies in the quality of service provided by different technicians at the salon.
In summary, DaQueen Nails&Spa seems to have several strengths, such as skilled technicians, willingness to experiment, exceptional service, and customer loyalty. However, there are also some weaknesses to consider, including the lack of a base coat for gel nails, instances of rude staff behavior, non-consensual actions, and possible inconsistencies in service quality. By addressing these weaknesses and focusing on their strengths, the salon can continue to improve and provide a positive experience for their customers.
Best TL Reviews
The ladies that work here do absolutely fabulous work. They also take the time to make your design come true and are willing to experiment with you (just be courteous and let them know ahead of time). I highly recommend! Never had a bad outcome. Love love love!
They did amazing on my wife’s nails! Definitely the best salon we’ve been to. Will be going there from now and will be recommending it to everyone
I'm picky about my feet! Donna is awesome. She does an awesome job every single time! The money I pay for the service is well worth it. I won't use anyone but her!
Staff was friendly and personable. My nails look great! I will definitely be back
Good service for a good price. Only thing I thought was strange is they didn't use a base coat for gel nails.
I really don't complain much but I had to write this review ,The man that works their is really rude he was non friendly and mad because I didn't want gel and he didn't let my nails dry which caused them to damage...and just my luck he did my pedi and he didn't even ask which one I wanted the only reason I'm giving it 2 stars instead of the one star is because of the lady's that work their they are super nice and friendly and love to help you ....if you do go try to avoid the guy!!!!!
Great place to get your nails done. The service is amazing . They provided amazing service . I am from out of town and have to say it was the best nail salon I have ever been to
Mari is my girl when it comes to my nails! She knows what she’s doing and leaves me satisfied with my nails! Always a good time with her. 10/10 recommend going to Mari at Da Queen Nail Salon!! <3
Place Pictures
DaQueen Nails&Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended