Diamond Nails

+1 618-251-3397

896 E Edwardsville Rd, Wood River, IL 62095 United States of America

Open Today:

Quick Facts About Diamond Nails

Diamond Nails place has received overwhelmingly positive comments from customers. The strengths of the salon include skilled and efficient nail technicians, friendly and polite service, a wide range of nail options, and consistent excellence in service. However, there are some weaknesses mentioned, including high prices and occasionally lacking transparency in pricing.

One strength highlighted by several customers is the skill and efficiency of the nail technicians. Customers specifically praise Tim and Andy for their excellent work and ability to deliver their desired nail designs. This highlights the professionalism and expertise of the staff at Diamond Nails, which is an important aspect of any nail salon.

Another strength of Diamond Nails is the friendly and polite service provided by the staff. Customers mention feeling welcomed and appreciated during their visits. This positive interaction with staff members contributes to a pleasant and enjoyable overall experience for customers.

The salon also receives praise for its wide variety of options for nails. Customers mention being impressed by the range of designs and styles available to them. This indicates that Diamond Nails stays updated with the latest trends in nail art and offers customers the opportunity to express their individuality through their nail designs.

Consistency in providing excellent service is another strength mentioned by a regular customer. This indicates that Diamond Nails maintains a high standard of quality across multiple visits. Consistency is important in maintaining customer loyalty and satisfaction.

However, there are a couple of weaknesses mentioned in the comments. One customer expresses surprise at the high prices of the services. This implies that Diamond Nails may be on the expensive side compared to other nail salons in the area. Price can be a significant factor for some customers when choosing a salon, and a perceived lack of value for money may deter potential customers.

Another comment points out a lack of transparency in pricing. The customer mentions not being informed about the price of the service until after it was completed. This lack of communication can lead to customer dissatisfaction and frustration. Clear and upfront pricing is crucial in establishing trust and transparency with customers.

In conclusion, Diamond Nails place has several strengths that contribute to its positive reputation, including skilled and efficient nail technicians, friendly service, a wide range of options, and consistent excellence in service. However, there are some weaknesses mentioned, such as high prices and occasional lack of transparency in pricing. Overall, Diamond Nails appears to be a popular choice for many customers due to its strengths in delivering quality and friendly service.

Best TL Reviews

My MIL suggested going here since she has been going for years. I’ve had Tim both times I went and he did great on my nails! He is quick but very skilled. Will definitely be going back and asking for Tim again!

Very friendly, service was very good and very impressed with my nails. I love them!

I just gotta brag on Andy with my nails! He is always willing to do whatever design I show him and they turn out amazing! This Christmas set is by far my favorite, Halloween was a close second though!

Have been going here for a long time there are very polite and really good !! Have lots of options for your nails

Seen Tim. He asked questions to make sure that's what I wanted and to make sure it was ok. Very thorough and will be back again!!

Absolutely love this place and the people that work here been going for a lot of years!!

He was polite to me made sure I got my nails exactly how I wanted them . Was going to ask the price as he was doing them but didn’t think it would be so much.

They turned out pretty just too expensive in my opinion.

I have been going her for a few months now. Excellent service every time. Friendly and great staff! Always love my nails!!!