Quick Facts About Shirley Nails
Shirley Nails Place has received a mix of positive and negative feedback from customers, highlighting both strengths and weaknesses of the salon.
One strength that stands out is the excellent customer service. Multiple customers praised the friendly and accommodating staff, mentioning that they were always treated nicely and their needs were met without hesitation. This positive aspect creates a welcoming and comfortable environment for clients. Additionally, the salon was commended for its cleanliness, which is crucial for maintaining a hygienic and professional atmosphere.
Another strength is the efficiency and speed at which services are provided. The salon was able to accommodate a customer and her two daughters for full sets of nails, completing the task quickly and to the customer's satisfaction. This efficiency can be appealing for those with busy schedules who want to get their nails done in a timely manner.
However, there are also several weaknesses that have been pointed out by customers. One recurring issue is the inconsistency in meeting customer requests. Two different customers mentioned that their nails were filed unevenly and shaped differently than what they had asked for. This suggests a lack of attention to detail or miscommunication between the technicians and the clients. Additionally, one customer mentioned that even after emphasizing her concerns during a pedicure, her nails still came out rounded instead of squared. This inconsistency in delivering the desired outcome can detract from the overall experience and satisfaction of the customers.
Another weakness that some customers experienced is the perceived lack of loyalty towards new customers. One customer felt that they were not treated as well as regular customers and that the salon prioritized loyalty over providing a positive experience to newcomers. This can lead to a negative impression of the salon and deter new customers from returning.
Furthermore, some customers expressed dissatisfaction with the longevity of their manicures. One customer experienced chipped nails less than two days after getting a no chip manicure, while another customer had their nails repaired, only for them to chip again shortly after. This suggests a potential issue with the quality or technique of the nail services provided. These instances of chipping can undermine the value and durability of the services and contribute to customer dissatisfaction.
In conclusion, Shirley Nails Place has strengths in terms of excellent customer service, friendly staff, cleanliness, and efficient service. However, weaknesses such as inconsistency in meeting customer requests, lack of loyalty towards new customers, and issues with the longevity of manicures have been identified. These weaknesses can impact the overall quality and satisfaction of customers, and improvements in these areas may be necessary to enhance the salon's reputation and attract repeat business.
Best TL Reviews
The customer service was great, very nice technicians but my manicure was not superior. I wanted French tips with squared nails and my nails were all filed unevenly and round. The white polish was painted on too high on my nail and will grow out after two days, which is less than ideal. I will be back for a pedicure because I was treated nicely and I’m hoping if I communicate better, I will get a better outcome.
Update: I got my pedicure and emphasized my concerns that I had with my manicure (I want even, square nails) and my nails still came out rounded on my toes. The service was amazing and the technician who did my pedicure was very nice and took her time but in the end I was still left with something different than what I asked for. I won’t be going again but I recommend this salon to anyone who likes rounded nails.
Everyone here are super friendly and amazing people! They always accommodate to your needs without questioning or looking annoyed. Not the place if you are looking to get nail art but with no chip they are amazing. I came back multiple times always leaving satisfied.
I went yesterday to get a new set. I bounced around from one chair to another. It seems they only treat their regular customers with loyalty and not new people. I will not go back to this place again. They treat you like a number not like a person.
I've lived in the area my entire life but just tried shirley nails for the first time yesterday and it was a great experience! I got a no chip manicure, she did a great job and my nails look beautiful! They have glass separators in place for covid which is a nice touch.
I’ve been going there since they have opened. They are friendly and very clean.
Cindy at Shirley nails did an amazing job on myself and my 2 daughters. I called at around 11:30 am to see if they could fit all 3 of us in and they took us at 2:30. Cindy did all 3 of our full sets so quickly and they came out perfect!! I totally recommend Shirley nails. We will definitely be back.I think some of these negative reviews are people that don't know that acrylic nails only last UP to 2 weeks. Not any longer.
This place beats all other nail shops around the area. Friendly staff. I will always come back here. It feels like home. Thank you Shirley Nails for exceeding customer expectations. Your salon is lovely and your employees are as well. They are relaxed and happy which makes this nail salon a peaceful place.
I have given them chance after chance, and I am just disappointed every single time. I got a NO CHIP manicure Wed 6/12. NOT even 2 days later 3 nails chipped. I went back Monday 6-17 and they repaired the nails, 1 day later the same NAIL chipped. I am DONE coming here. Second.. what is the point in making an appointment when you sit and wait for 20 minutes after your scheduled appointment. They bite off more than they can chew and it's beginning to show, especially with the reviews. I will not be returning, and I am not the first person I know to say that. Sad to see a good business sink.
Shirley Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
13. Spa Nails
14. CONGRESS NAILS